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    ASUS K501LX letters on screen

    Discussion in 'Asus' started by toadknight, Sep 1, 2015.

  1. toadknight

    toadknight Newbie

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    Edit: Disregard this! Not an issue.

    Hi there guys, I am posting this on behalf of my sister who recently purchased the Asus K501LX laptop on my recommendation. Laptop in question: http://www.amazon.com/dp/B00YR6BMS2/ref=psdc_565108_t1_B00X4099OG

    Upon receiving the unit, she noticed there were two letters on the screen.


    I thought this was possibly burn in to the screen but a friend recommended to take a flash light to it and see if it was still there (which it is). At this point, is there anything we can do about it (aside from taking the unit apart) or does it need to go back to Asus?
     
    Last edited: Sep 2, 2015
    toadknight, Sep 1, 2015
    #1
  2. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    Defective screen during assembly/manufacturing, it's an imprint that somehow got to the screen.
     
    Kevin@GenTechPC, Sep 2, 2015
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    toadknight likes this.
  3. toadknight

    toadknight Newbie

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    So, they got it taken care of. Apparently it was just very tight plastic on the screen they got off with tweezers lol... Sorry for the pointless thread!
     
    toadknight, Sep 2, 2015
    #3
  4. rickyboi

    rickyboi Newbie

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    I have the exact same problem, how did they get rid of it? I can't find any seam to peel the plastic off.
     
    rickyboi, Sep 4, 2015
    #4
  5. Meaker@Sager

    Meaker@Sager Company Representative

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    Try using your phone flash in torch mode and look all around the edge.
     
    Meaker@Sager, Sep 4, 2015
    #5