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    Asus GL703 Owner's Lounge

    Discussion in 'ASUS Reviews and Owners' Lounges' started by undervolter0x0309, Jun 26, 2018.

  1. chumacher

    chumacher Notebook Enthusiast

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    Did you already find help? pm me if you still need custom bios.
     
    chumacher, Feb 17, 2020
    #51
    undervolter0x0309 likes this.
  2. hexaae

    hexaae Notebook Consultant

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    DEAD KEYBOARD AFTER HIBERNATE OR SHUTDOWN

    Gaming Laptop ASUS GL703GS (BIOS 310)
    CPU i7-8750H (iGPU unavailable)
    GTX 1070 8GB (non-Max-Q, 10DE 1BE1 - 1043 1011, GP104 A1, vbios 86.04.7c.00.24, Samsung VRAM)
    Windows 10 Pro 1909
    Desktop res: 1080p (1920x1080)
    Screen: 144Hz + g-sync AUO B173HAN03.2 [AUO329D]
    Audio: Realtek HD Audio (ALC295 chipset)
    Hard disks: NVMe Samsung, SSD Crucial
    USB Blu-Ray 4K drive: Archgon Star MD-8102P-U3YC-UHDB (Pioneer BDR-UD04)

    Strange issue since 16 of March.
    After Shutdown or Hibernation, on next resume, keyboard is dead and disappears even from Device Manager. Also leds stay off. At this point to resume keyboard I have to:
    1. Shutdown/Hibernate again
    2. unplug power cord
    3. resume PC with Power button (using battery mode)
    This will make keyboard (+leds) resume as usual, 'til next Hibernation or Shutdown. No problem with Sleep mode (red keyboard leds with 'heart-beat' effect).
    Once keyboard is in "disabled status" even from BIOS keyboard is not available and leds are off: only mousepad+power button do work (keyboard leds off and keyboard not available from Device Manager if I login into Windows with on-screen keyboard + mouse). I've opened a specific thread on ROG forum and here.

    [​IMG]

    Already restored Aura Core from MS Store + old Aura Core Component 1.0.14 + good old Aura Lighting Service 1.00.41, or latest Aura Service driver (3.03.38) from official download page, and refreshed ASUS ATK drivers, but didn't solve the issue with dead keyboard on resume after Shutdown and Hibernation.
     
    Last edited: Mar 27, 2020
    hexaae, Mar 27, 2020
    #52
  3. chumacher

    chumacher Notebook Enthusiast

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    chumacher, Apr 1, 2020
    #53
  4. hexaae

    hexaae Notebook Consultant

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    hexaae, Apr 1, 2020
    #54
  5. chumacher

    chumacher Notebook Enthusiast

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    Hi,
    Just use it. It recognizes your laptop.
    I just provided you with the dl link.
     
    chumacher, Apr 1, 2020
    #55
  6. sudz121212

    sudz121212 Newbie

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    Do you have an unlocked bios for the gl703ge?
     
    sudz121212, May 10, 2020
    #56
  7. hexaae

    hexaae Notebook Consultant

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    hexaae, Jun 25, 2020
    #57
  8. chumacher

    chumacher Notebook Enthusiast

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    chumacher, Jun 25, 2020
    #58
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