ASUS N71JQ Owners Lounge

I am at the moment wondering what is cuase of this problem.

One thing is clear that lot of people has it.
I was looking back into the forum and statistically speaking it is very wide spread problem.

It seems that there are also a few lucky ones who does not have this problem.

I don't know if it related to the thermal management (Bios) or something else that has to do with GPU (hardware).

Please keep reporting here so that we can track it down; especially important is the data related to CPU and GPU temperatures under different conditions.

PaulW
With respect to thermal paste do you have the original from ASUS or you had the dealer reapply a special thermal paste like IC-Diamond at time of purchase?
This could help us to know if this GPU tamperature difference between your machine and our could be due to not enough thermal paste applied from factory on some of the machines.

 

An update with an extended test of about 25 minutes my gpu again went to 90 with fan at 4500 and cpu at 84 by the 25 minute mark the cpu got to 88 and the fan ramped up to 4800 which cooled things down the gpu dropped to 87 and the cpu to 83 from here the fan is jumping between 4700 and 4800 when at 4700 temps start to rise then fan ramps to 4800 and they drop. This seems to be my threshold. From here temps jump up and down with changes in fan from the 4700 to 4800. Hope this helps.

 

Thermal paste should be the original one because I didn't order anything else.

I'm wondering if it has something to do with me having a European version (TY-002X) instead of A1 or X1? It hasn't been available for that long here.

Here's the store I ordered it from btw. It's mostly in Dutch but you may be able to decipher it (think German with funny accent )

degreef.nl, voor notebooks / laptops tegen lage prijzen, veel modellen en voorraad

 

Also note that it came with Win 7 Professional pre-installed, not something I have seen much in the specs before.

 

Thanks a lot.
I don't think the european version is much different except that it was manifactured later.

The only question I have at this moment is why the GPU temperatures with yours are lower than with many of other N71JQ's? :confused2:

 

We are in the same boot.
You results and range of temperatures are similar to mine.

 

hey guys,
I was wondering if anyone has been able to overclock the GPU and if so what utility/tool did u use? thanks.

 

Also where can i find the v205 bios? on the asus website I can only find the v204 bios.

 

Here is the link for the v205 bios:
RapidShare: 1-CLICK Web hosting - Easy Filehosting

 

for gpu o'c


download MSI afterburner MSI Afterburner
then to bypass the limits set by the program
1. Go to installed directory of MSI Afterburner, default: C:\Program file\MSI Afterburner
2. Use notepad to edit “MSIAfterburner.cfg”
3. Change the parameter of “EnableUnofficialOverclocking” from “0” to “1”.
you may have to change to admin rights to save the file
Ive done numerous testing and came up with best clocks of
775mhz for core clock
975mhz for memory clock
you can use http://www.techpowerup.com/downloads...ol_v0.9.8.html
to test for stability.
when testing for stability you need to let it go for awhile and have no errors

 

Asus is still testing the fan speed and you might be right about the issues only happens with early production units, because Asus person I am working with has a unit on his desk testing monitoring the fan speed and not able to duplicate the issue, however, he can not find any documents saying there are any different MB or video card revisions between newer and early production units. It's still a mystery need to be solve so give them some time.

As for the Easy-Overclocking on BIOS 206 they said it's because of the beta BIOS and will request HQ to see if they can put it back on final release version.

 

Thanks. That greatly improved World In Conflict in high details.
Can u retype the second link for stability test? I think it got cut off the last time. thanks.

 

Don't forget the 2200 rpm mode.

To illustrate its behaviour, the following graph shows how the fan first switches between 100 and 2200 when the CPU reaches 55 and 58 degrees for four times, then, at the vertical llines, FurMark is switched on and the CPU builds up to 73-75C (GPU temp about 2 deg.C lower).



The most cruel I was able to do was running FurMark and Prime95 simultaneously: this resulted in maximum values of 88/85/4500 (CPU temp/GPU temp/fan RPM) after 15mins of testing.

Regarding the overclocking of the GPU, I found that a modest 750 MHz gpu and 875 MHz memory is the best setting for me, above that the system became less stable. This overclock resulting in max temps of 90/87C for cpu/gpu and a cooler fan rpm of 4800, again after running FurMark and Prime95 for 15 mins.

OK last tests for me, can't stand the look of that rotating donut anymore

 

Wiieee! Great news

 

I've just read through pages 60-84 and it seems lots of u are still having the fan problem. I had it since i found a post about the Catalyst Control Center powerplay settings. Here is my config :

Bios 204, No power4gear, Ati 10.3.

Cpu fan mode is passive, cpu 5% to 100%

Catalyst 10.3 maximize battery life in powerplay settings (both battery and plugged in )

The cycling fan issue comes back when i put powerplay in maximize performance mode.

I know this has beed said before, but it's what worked for me. Oh yea, and it does not work with bios 205 for some reason.

 

That is exactly what I am trying to say.
It seems that the GPU is causing the fan to spin up and down very regularly.

Ken sent the details of the findings here to ASUS.
They are working on it. I hope they will be able to track down and fix it soon.

PaulW
Thanks again for all the valuable info.
+1 rep for you.

 

Hey Turbo, good news, I managed to solve at least one part of the fan speed-puzzle!

As I wanted to try the Easy Overclock Feature, I flashed to bios v205, and set it to 5% increase.

Restart, check Everest, and *poef*, a fan ramping up and down between 3300 and 100 RPM!

Same without overclocking the CPU.

Reinstalled version 204, and back to it's usual self.

 

Paul I believe some people have had some luck with fixing the issue temporarily in the past. I am wondering what happens when you restart again or run furmark again.

 

Not sure if I'm following you, why would it be different after a restart?

Anyway, I tried it, and everything is back to same-old, including temps.

I don't think the ramp up/down scheme is perfect, but definitely better than under 205. I do hope that the overclocking function was not the cause, and that they will implement it in a new bios version, but for now I'm sticking to v204 for sure!

 

I am not sure either but i believe there were posts earlier in the thread that mentioned that the 205 fixed the issue untill they restarted again so I wanted to check on that. Thanks for checking. Was hoping for a true fix on at least one machine that could lead to something better.

 

Just to throw this into the hat, the fan issue was also there in a fresh install of XP Pro. Since there were not any Asus utilities present we can rule out any of them are causing, or at least adding to the problem.

 

Hi PaulW,

I had this issue also back in the days of v204.
So I don't think it is coming from v205.

But this does tell us that even your machine is also able under certain conditions to produce same problems.

I believe at this point it could be something to do with temperature sensor readings in the bios that provide messed up info to the fan routines.

From the tests of different people it seems that the temperature ranges are very small within which fan starts to go up and down.

With PaulW the GPU temp seems to be a few degrees lower in non 3D tasks, but I think a few degrees difference in the idle should not have that much impact on the fan.

 

I would like to inform all of you here, that some members at the ASUS support think that this issue could be from the fan.

Ken told me that the ASUS support in USA is sending Ken a new fan. Ken will send this fan to me.
I will built it in when I get it, then I will report here if there is some change.

Ken and me still believe that this is not the issue from the fan itself, but I will test it and report it back to Ken so that we can know for sure.

You have to be patient with me on this matter.
The fan is first coming to Ken in USA and then he will send it to Germany.
So it could take a few weeks before I can test it.

 

Would it be possible for you to test v206?

 

Has anyone tried to run the Dirt demo on there N71... it crashes on mine with the message 'DiRT Demo Executable has stopped working'...

 

forget it, should have gotten Dirt 2...

 

stability tester

techPowerUp! :: Download GPUTool Community Technology Preview 1
they must of changed the link sorry

 

I will do this later today.

Still think the temperature scheme in v205 is worse however; not only is 2200 rpm missing, also the 4000 rpm kicks in at 72C GPU instead of 75C CPU, which means the CPU heats up more..

On my machine anyway.

 

Budgey,

Have you tried running FurMark and Prime95 together?
Mine crashes after a while with that memory clock..

 

No I havent mate only the stability test I posted. I can see Furmark being benefical for GPU stability but why run Prime95 aswell? Isnt that a CPU stability test. When using the test I downloaded I had no artifacting for over 2 hrs. I also have a Zalman 2000 cooler and diamond thermal paste. Im not sure if it would affect stability that much but could do from a stock model.
I just noticed the clocks I posted and the mem clock I got to without artifacts is 975mhz not 995mhz although it didnt artifact that much and was minimal at 995mhz soz

 

games run fine and i get a few more fps out of them with no hiccups and no extreme temps. I might burn the GPU out a bit quicker than stock clocks but stock is no fun

 

Thanks PaulW.
You are the best. You provide very useful info with respect to fan issue.

So it seems that your notebook also has the potential of getting the same fan issues.
Strangely, for me the problem is also there wih v204.

It would very nice if you could test bios v206 when you get the time.

 

lol no worries, I enjoy diving deep into these kind of things. Natural born researcher

I will test it as soon as I get the chance, probably sometime this week.

Did you try switching back to v204, or are you just sure about it?

 

You're probably right, but I like to play safe with the temps. Nice OCing work though

 

Hi all,

This is just to inform you that even in a small country as the Netherlands you can be so unlucky to be a victim of a bad series of N71JQ's.

I bought my N71JQ-TY002X 14 days ago at Laptopshop.nl - Alle laptops en alle laptop-accessoires. and I have, unlike the one PaulW bought, the same problem as many of you with the fan constantly turning on and off within a few seconds .

I followed all suggestions made in this forum: did a recovery installation, deinstalled all the games, deinstalled P4G etc. with unsuccessful outcome; the fan keeps turning on and off. Unlike other posts suggests also in battery mode the fan starts turning on and off, perhaps it takes a few minutes longer before it starts but it won't stop untill you have turned off your computer

Turbogear and all other dedicated owners, Thank you for being so persistant in finding a solution for this problem. I find the fan problem very irritating, cannot wait till it will be solved.

In the meantime I am very disappointed by the lack of support one gets from the Asus support site. Upon entering this problem on the support site their reaction does not seem to acknowledge that there is a serious problem for a huge number of computers of this specific series of this Asus product.

 

Yes of course I tried all the different versions of bios. I am currently on v204 and the problem is there.

 

Yes, unfortunately it seems to me now that this problem is very wide spread. It seems that there are only a few lucky ones that does not have this issue.

 

Any dissasemble guid for this laptop? I know that the is one guide for the n61 here in the forum so the one for the n71 wold not be imposible to find... I wold like to see how hard is to aplly Thermal Past on this baby... if is so hard like it is on the n61, its a easy.... Hope for replay

 

Contact Ken Lee at GenTechPC they do it as an option, so they know how. He posted a few pages back.

Dave

 

Yes, ASUS's web site is a bad joke. too slow and broken. I can not download BIOS or any other updates with IE8/64, which of course was supplied by them. This is one of the reasons I am not testing the new BIOS revisions.

The reason I came here is because the ASUS forum is unusable.

Dave

 

Applying thermal paste in N71Jq is not easy. You have to take the whole notebook apart.
Besides, you will lose the warranty for doing that by yourself.
For the dissasembly guide you have to ask Ken Lee whose username is GentechPC.
It was Ken who provided the guide for N61JQ.

I have a copy, but I cannot share it.
I promised Ken Lee not to put it in the forums.

Ken Lee can share it if he wants.

 

I want to order this laptop so bad but with all said here about it having a fan problem, should I wait????????

Thanks,
Urlee

 

I was not aware of the fan issue when I bought mine, but if I knew then what I know now I would still pull the trigger without hesitation. The fan issue only happens when the laptop is at idel and I do not spend much time just looking at it. The only time mine sets at idel is when I am using my desktop comp, so there are times when I shut it down or put it to sleep just to avoid hearing the on and off pattern.

My advice to anyone considering this laptop is to go to BestBuy and listen to the ASUS laptops there. The N71JQ is no lauder then any of them it just switchs on and off more often.

It is no big deal to me and I am picky about noise.

Dave

 

Hi Guys

Been a while since I posted here....have my N71 for 2 months now and enjoying it. No issues or anything.

I, finally, redid my station and hooked up the laptop to my 24" Dell monitor. Now I have the laptop closed and set up the options appropriately.

Here's my problem. Even though I have shut ALL the power options to 'disable', my laptop still goes to sleep after an hour and kills the display. It becomes frustrating as when the sleep mode kicks in, I have to open up the laptop again, hit the power button, then close the laptop and push it back into its place.

Any ideas on how to permanently disable the sleep mode on the N71?

Thanks

 

I am not sure what you mean by disable? Go in to "change plan settings" and set "Put the computer to sleep" to "never".

Works for me

Dave

 

I've set it to 'never' (worded it differently earlier) in the control panel but the laptop still goes into standy mode after an hour .

Wondering if there's another utility (some Asus stuff maybe) controlling it along with Windows power scheme.

I'm at work right now so will check all the settings again tonite.

Thanks.

 

do you have powergear running? and there are power options in catalyst that may affect things, too.

 

Oh, yeah; I am not using Power4Gear, just stock Windows Power scheme. I have it set for perfoemance and Sleep = Never when plugged in. I have had mine running for about 2.5 hrs now and it has not gone to sleep.

I am just saying it can be done, how to get there may require further investigation.

Dave

PS I just noticed that if the laptop is in sleep mode you can click on the left mouse button to wake it up. Pretty Cool.

 

My fan goes on and off while I'm using the computer. Even when running dozens of firefox tabs, several big Photoshop projects, iTunes, etc. Still the constant cycling.