ASUS G73SW Owners' Lounge

Hi, ive just noticed that if i apply pressure to some areas of the LCD display, the red vertical line goes away, but as soon as i release my finger then the line reappears. Can this help me to diagnose the problem?

 

I dunno, it's still either the LVDS cable or the display itself. If you're pressing on the display and it goes away, that may make it more likely it's a faulty LCD matrix instead of the cable.

 

hmm, so by pressing on the screen, what is it that i am doing? i am not having to press hard at all. i can press lightly enough to not get the liquid blob around my finger.

 

If you're not pressing hard enough to flex the cable at the back of the LCD, which would be pretty bad for the LCD anyway, it can only be the LCD itself at that point... LCDs are controlled in a grid or matrix so one of the connections is getting squeezed and there is probably a short there until you put pressure on it. That's my guess at least..

 

Definately not pressing hard enough to flex the cable at the back. I bought my laptop from Asus Laptop - UK Best Deal Sale Laptops Buy Notebook Computer Discount UK - Buy On-Line Laptops and Accessories for Business and Home
I emailed their customer support, but still no reply after 24 hours...
Has anyone else got theirs from here?

 

I have the G73SW-XA1 (Amazon model) and it offers UEFI. I am using it currently.
The only minor inconvenience is that you have to format the entire HDD and reinstall Windows 7 while selecting the UEFI option when booting from the install disk.
Then you can make new partitions.

 

Unless you are within 7 days it doesn't look like they will take a return, but you can try. http://www.asuslaptop.co.uk/customer_service.php#return_policy

If that doesn't work out you should see the RMA guide: http://forum.notebookreview.com/asus/487940-asus-rma-warranty-guide.html

Good luck!

 

Cool, so both the G73SW & G53SW will have UEFI!?
Wee!! This is just fantastic! =)

To have UEFI, have to reformat?
How do you select the UEFI ooption?
I don't get it.

 

I ordered the 3D model mainly because of the higher quality display but if the 3D looks as good as some say, I might spring for an extra set of glasses for the missus. 3D or no 3D though, this machine will be a giant leap forward for me, considering I'm still using a desktop I built 7 years ago. Looking forward to the day I can finally say bye-bye to the 2 minute boot-ups and shut-downs. Hope your rig serves you well!

Hello from Amazon.ca.

We now have delivery date(s) for the order you placed on April 15 2011 (Order# 702-8886861-7120248). We've listed the item(s) listed below with the expected delivery date(s):

"Asus G73SW-3DE Republic of Gamers 17.3-Inch 3D Gaming Laptop (Black)"

Estimated arrival date: June 09 2011 - July 20 2011
__________________________________________________________

Delivery date(s)? Why didn't they just say sometime this summer? lol

 

I requested an RMA, and provided the serial number on the back of my laptop which is: B3N0AS108520108

i received a reply from asus saying that this laptop needs to be returned to the place of purchase, as it was supposed to be recalled. however my laptop is the New revision laptop...

Here is a copy of the entire email which i recieved just a short while ago.

Dear customer,

We have received the RMA application form with the serial number: B3N0AS108520108. The form has been rejected.

The information given shows that the model is G73SW. Please be advised that this unit cannot be booked in for repair as it is listed for a recall.

Please return the unit back to the reseller to request a replacement as DOA. If the reseller is not willing to help, please submit an application form on the link below:
ASUS Sandy Bridge B3 Swap Program

Best regards,

Asus UK

 

So, lonelywolf90 I think I have to retract what I said earlier . I found out I was still booting from the windows boot manager..

When I figure it out , I'll post

 

That's definitely not right. Make sure it's not the affected revision by seeing this post: http://forum.notebookreview.com/asu...-asus-g73sw-owners-lounge-55.html#post7243925

You should probably call the retailer instead of emailing them and tell them ASUS can't do anything for you and see where that gets you. Once you have a support ticket from the retailer you could forward that email from ASUS to them.

 

contacted the place of purchase and made some fuss and now they will be happy to replace it
problems problems problems...

 

Well after a lot of thought and reading here on this forum, I have ordered the G73SW-3DE with upgraded CPU to 2820,16GB of 1333 ram and a larger 2nd HD. Based on the email, it looks like it should get to my house not later than Friday. As always, looking forward to something new but not looking forward to getting everything setup like I have now on my current Acer 8930G-7665.

I am sure I will have questions and be asking for help on some things.

 

can anyone tell me the speed of their ram in CPU-ID? mine is showing DRAM frequency, and max bandwidth as 666 mhz on every module. shouldnt this be about double that i thought the ram speed was 1333mhz

 

@ravivarsani The base frequency is 666MHz, since it's double data rate (DDR) that makes it 666x2 = ~1333MHz.

 

...or twice as evil

 

Ok ok, do tell me how to utilise the UEFI, I'm so excited over it! =D
Good luck

 

Under English law (which applies to a company based in the UK - which asuslaptop.co.uk are) if a product has a fault then the legal responsibility lies with the person who sold it you - in this case Asuslaptops. Their only get out is if there isn't any fault with the machine.

You, and anyone else buying in the UK need to understand your rights under the Sale of Goods Act:

try Which? listing of your rights under the Sale of Goods Act

They also say something which many retailers try to get around, which is that your rights are against the retailer, not the manufacturer (most of the time - laws always have caveats). I do not think this is a right which you can sign away - otherwise all retailers would include it in their standard T&Cs.

If a laptop screen has a red line down it, and if you have not caused it by accident or negligence, then the responsibility does lie with the asuslaptops. It may be that Asus, the manufacturer will put a fault right, but if you need to start standing on your rights, then the retailer is the person with whom you have a contract.

This red line which has appeared with a few weeks of purchase (and with previous caveat that it must not be something you did) certainly qualifies as making the laptop "not of merchantable quality" and "not fit for purpose".

The easiest test for "not of merchantable quality" (though not a decisive one, I think) is this: if you had seen this, or been told about it when you bought the thing only a matter of weeks ago, would you have bought this unit? Clearly you would not in this case. It doesn't (usually) follow a bad design decision - if the keyboard has a titchy space bar or they've only put in two usb ports, then you should have looked more clearly at the thing before you bought it. Even if the graphics card is a pig which doesn't do what you think it should do, but is exactly the graphics card that was advertised, then you have no claim - you should have read the reviews.

OTOH if the hard drive packs in 4 months after you bought it, and if you've not been doing things which you shouldn't, then you have a claim because you've a reasonable expectation that a HDD should last longer than 4 months. If the retailer says, "You shouldn't have kept moving it around, that's bad for hard drives," you can point out that this is a laptop and should have been designed to be moved around. If a hard drive fails after 4 months reasonable treatment then it was "not of merchantable quality" to start off with.

What you can demand the retailer does is another matter, and I suggest anyone wanting to know googles "Sale of Goods Act" UK and check the standard of the site you choose.

Incidentally this is also a reason why buyers in the UK (and probably elsewhere) should always purchase something like a laptop using a credit card (not a debit card or a charge card, I think) since this will give you the backing of Visa (or whoever) if you have to argue over faulty goods.

There is also a time limit, but you are well within it. Again Which? (note for non-Brits, Which? is the official magazine of the Consumers' Association, and one of the most authoritative consumer protection organisation in the UK)

Which? on Sale of Goods Act

I'm putting this up because, although you may be getting good service from asuslaptops, other buyers, from other retailers in the UK may see this post and need to know their rights.

db

P.S. This applies to almost any hardware, but software or support services are a different matter altogether.

 

I got my G73Sw today and having some overheating issues.

I installed Crysis 2 and set it to "extreme" settings' 1920*1080 resolution then I played like 30 minutes, the GPU temperature reached to 77C.

That doesn`t look normal, just because of that I consider returning it.

What is the normal GPU temperature of G73Sw when playing heavy games?

 

You're slightly right about the 666MHz base frequency, but DDR doesn't mean it runs at 1333MHz... DDR doesn't up the frequency, it sends a message on both peaks of the frequency... so when you see RAM at "1333MHz" (or anything above 1066MHz), it is a misrepresentation from manufacturers and resellers to make you think the RAM is faster than it is. In actual fact, the "1333" refers to the mega (million) transfers per second (MT/s).

 

Ok thanks just wanted to make sure they had not given me some junk slow RAM
I got my g73sw replaced to another new revision. The serial number starts with B4, my other one was B3... Anyone able to tell me any differences to this new revision?

 

hi all, i just format my g73sw and reinstall it, to use UEFI. (now my partition is GUID and i boot from windows boot manager). i google a lot about how to install uefi. download xshell64.efi + do a lot of trial and error. and after i succeed install windows 7 via UEFI. i didnt notice any differences between booting time in UEFI and BIOS!

i'm so dissapointed
its 22 secs btw.. using corsair ssd 64gb. i expect more to cut booting time in POST

 

The highest I've seen on the GPU was 73C playing CODBO at 1920x1080 a little less than all ultra settings. The laptop was on a table in a room about 22C. That was after about an hour of playing. I don't think 77C is way out there though. Anyone else have some loaded GPU temps to share, I'm curious also.

 

Unless you're seeing graphics corruption or crashes, the temperature is fine. This is a laptop we're talking about after all.

 

What!?
Seriously!? There should be a big gap of booting time between BIOS & UEFI like what we saw in YouTube videos etc!

I'm dissapointed as well.. If it really didn't make that much a difference, I suppose UEFI won't be such a big deal anyway..

D interface is attractive n user frenly, but there isn't any boost in efficiency =(

 

Don't have my own G73 to test yet but these benchmarks from the laptop under heavy stress are a good indicator of expected results.

AnandTech - ASUS G73SW + SNB: Third Time?s the Charm?

 

yes i think its the same.. originally g73sw booting via bios is fast too.. so i think it doesnt have any difference with boot via uefi ( i wonder if boot via uefi is slower...?or just my feeling, not sure)

i think this partially limited UEFI, is implemented to support harddisk bigger than 3TB. but boot time is the same, and dont have nice GUI, like fully implemented UEFI..

to summarize.. yes its the same, no speed difference boot via bios/uefi in g73...

 

Sometimes simple questions demand simple explanations - up/downticks = 2x effective speed. If it was 'truly' running 1333 it would be running at effective 2666, so it's pretty obvious in this context. I don't think DDR is a misrepresentation by any means, you get the speed that is advertised.

 

I didn't say DDR is a misrepresentation, I simply said that nearly all manufacturers and suppliers mislabel RAM by listing the transfer rate as the frequency.

What I said wasn't a pop at you, dude; I'm quite a pedant, you see, and it's quite understandable: I mean, if they (whoever the dude bought his G73SW from) had listed the frequency as 666MHz (which it is) and not 1333MHz (the transfer rate), or even correctly identified the transfer rate as MT/s and not MHz, people wouldn't be so surprised when they see "666MHz" in diagnostic software, such as CPU-Z.

 

77C isn't too bad. If you are concerned run furmark for a few minutes and then post your load temps.

If your idle temps are high that's a different story.

 

Yeah, 77c isnt really a big concern. I tend to only hit 73-75c max in games. Furmark maxes at 81c. Thats with room temps of 82-86f. So keep in mind, room temps will affect how hot the laptop gets.

I dont have crysis, or many games that push my GPU hard like crysis, but considering what furmark pushes it too, 77 seems like a good in between number.

Do what allurgroceries suggested, if u hit over 85c in furmark then it could be cause for concern.

 

Thanks for the replies. I tried different games, when playing most games with max settings and 1920*1080, I hit 73-75C. (Cpu is much cooler like 66-67C max) My room temperature is 81-82F. I only saw 77C when playing Crysis 2, this game pushes my hardware so hard I think.

 

Just got my G73SW-XA1 yesterday and started it up today! Made back up discs, so now it's time to actually start having fun. Just wondering what the best program for monitoring hardware temperatures is . . .

 

I use HWMonitor, but HWINFO32(sensors only) shows the fan speeds and has more info, so that would prob be ultimately the best. Have fun with it, I know I've been enjoying mine. :>

@trident
Glad to see your temps are pretty normal, and yup, guess C2 really does just push the GPU.

Figured I'd post this before heading to bed, but if anyone has been looking for a nice keyboard cover skin thing, I had found a posting a while back with someone using it for the JH model, and since this is the same kb, I thought I'd try it out for myself. So far I'm certainly liking it, and it was definitely worth all just under 9bucks I paid for it.

TPU Keyboard Skin Protector Cover For ASUS G73 G73JH - eBay (item 250777851897 end time May-22-11 22:19:37 PDT)

And a crummy pic I took, but to give an idea how it looks.

 

I was wondering if i use a Raid Stripe config, will i be able to get my windows system index score higher for my hard disk? Right now its 5.9, and its a let down to the rest of my other fantastic scores.

 

Crap, after a Windows update, the keyboard backlight and Power4Gear stopped working and now I can't find links to the fixes . . . it says I need ATK 0100 drives and I have no idea where to get that? Help!

 

@hyrule4927

Find them here under ATK and Utilities respectively: ASUSTeK Computer Inc. -Support- Drivers and Download G73Sw

 

Thanks. And Power4Gear says my computer isn't a Asus, any advice for that? Do I choose to "repair" it or . . . ?

 

I think once you reinstall (or uninstall and reinstall) the ATK package that should clear up.

 

Thanks. Sounds like a worthwhile add-on though I'm wondering if it will effect cooling at all. (assuming air is drawn through the keyboard). The description says it has "good heat emission" so perhaps this won't be an issue. Have you noticed any difference in temp readings with the cover on?

 

That's dissapointing =(

I guess the only advantages are the nice GUI and mouse support =/

Any idea when the G-series is going to fully implement the UEFI?

I was looking forward to the UEFI system so much, at least it's someting new compared to the o' BIOS.. =(

 

Hi, I have the asus g73sw-bst6 and i want to know how I can turn on the subwoofer?, i cant hear it nor is there any option to turn it on or control it. Greetings. sorry for my english.

 

Would anyone know where to find a G73SW hard drive bracket? My laptop only came with one....-.-..

Thanks in advance!!!

 

Actually the cooling intake is above the kb under the screen. So no problems there with blocking the way this laptop cools. My temps seem to be the same, feels a tad warmer on the right side when typing, but it could be just that the kb skin is making me more sensitive about/im thinking about how it feels more when typing.

Ofc, monitoring in HWMonitor, I haven't noticed a increase, so its most likely a placebo. I'm liking it a lot though, I'm OCD about keeping my laptops clean, so this skin makes it a billion times easier to help keep my laptop in pristine condition. :>

They keep going out of stock fast, but this is the official place, Hard Drive Caddy

 

Sounds good. I'll send away for one soon.

 

The fans do not draw air through the keyboard, theres no way it could. There is plastic on the bottom of the actual keyboard, and its a snug fit around.

 

the fans at the back are powerful enough when working at max RPM to pull in air from just about any hole available...

 

EDIT:

I ran into a short discussion about this very same problem in this topic, so I managed to solve it. The case was, that I had to download and reinstall the ATK software and the problem was fixed.

Apologies for spamming the forum with this post.


Regards

 

Not when there is plenty of open space near the hard drives... if you turn a attic fan on it will suck air from any hole... you open a door with it on than that door becomes almost the only source of suction due to its direct access outside... These fans are the same way... it will pull the air directly from the vents in the removable panel...