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    ASUS G73SW Owners' Lounge

    Discussion in 'ASUS Reviews and Owners' Lounges' started by Gooz, Jan 11, 2011.

  1. myx

    myx Notebook Deity

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    I aint using the touchpad a lot I have to say, roughly 1h max per day, but the times I have used it I didnt encounter any unusual behavior.
    Did anybody update their bios with the latest on support site?
     
  2. patrick008

    patrick008 Newbie

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    I purchased a G73SW at the end of January through Amazon. I just found out about the recall via this site (Amazon has not notified me, not sure if they are supposed to). Does anyone know if it's being done through the reseller, or do I call ASUS directly for an RMA?
     
  3. myx

    myx Notebook Deity

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    First try to contact amazon for a refund if you want, if not contact one of the asus centers near you (phone nrs. provided on the asus sandybrige support sites) for a rma or whatever they offer.
     
  4. NaterGator

    NaterGator Notebook Guru

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    I use the touchpad exclusively, and there is the occasional time where it will glitch out but they are not frequent. Mostly it is film on top of the pad capacitively coupling to the body of the laptop, which registers as a static finger touch. You notice it when you actually use the pad as it tries to recognize multitouch events. The tray icon will show you this is what's happening when it occurs.

    I've found a light cleaning with some dilute isopropyl alcohol and a sensitivity tweak really improves things. High humidity also aggravates the problem.

    In contrast, my old Sager NP8660 had a terrible touchpad... it would get totally unusable for hours at a time and only register a single direction (X or Y) or jump all over the screen without any touch. So while this touchpad has the occasional issue, it is still not nearly as bad as I've seen.
     
  5. GenTechPC

    GenTechPC Company Representative

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    You can contact Asus first since I was told they are getting the first shipment of G73SW-A1 with Sandy Bridge refresh chipset tomorrow.
     
  6. myx

    myx Notebook Deity

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    So, in the end, users will receive replacement laptops or motherboard changes for the laptops?
    Here in craplandia where I live, the only Asus certified center said that they can only replace the motherboard. Guess that's the only way to go right? Since I cant ship it back to the US where I bought it from, how can I verify that indeed the new mobo is not affected by the issue?
     
  7. twixter

    twixter Notebook Enthusiast

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    VERDE RELEASE 267.24 (BETA) Win7 64bit

     
  8. NaterGator

    NaterGator Notebook Guru

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    Got my notice yesterday that ASUS has the replacement G73SWs in and is ready to start the swap process. Woohoo!
     
  9. myx

    myx Notebook Deity

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    You have been confirmed to receive a replacement laptop not a motherboard replacement?
     
  10. pho75

    pho75 Notebook Enthusiast

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    I was wondering if the CPU 2630 is worth upgrading to 2720? A lot of Asus dealers are charging $400-$500 for this. Sager dealers however, are charging $160? Why the large difference? Easier to change CPU on the Sager?
     
  11. Typecast

    Typecast NBR's Tamed Zombie

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    Maybe? But a Sager laptop is a lot easier to open up than the g73.
     
  12. exoteric

    exoteric Newbie

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    First post.

    ProStar (in California) has the SW with the updated chipsets for $1,677.

    I'm sure others (further west) will follow soon, as will other countries.
     
  13. deeplyblue

    deeplyblue Notebook Guru

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    Good news if you live in Hawaii, then. :D
     
  14. Phaeron

    Phaeron Notebook Enthusiast

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    Don't know for sure, but some places that let you upgrade the G73SW simply take a stock G73SW and add components to them. So you're effectively paying for the 2630 cpu and an extra 2720 cpu, which they then install for you. It's a bit different that getting a G73SW shell with no CPU and then adding just the cpu. That's why it's more expensive than places that are truly configurable like Sager or Dell, etc.

    Not much different than getting the stock G73SW and later upgrading the CPU. (which I may do at some point, but I'd go from the 2630 to the 2820)
     
  15. PCNoob78

    PCNoob78 Notebook Enthusiast

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    I am waiting for new SWs to come to my vendor for a replacement. Do the new SWs come with different names or how can we differentiate them from the first SWs?
     
  16. Chris350

    Chris350 Notebook Enthusiast

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    Gotta say, having just read the whole AW M17x R3 forum, I am a little jealous over the 6970M.
     
  17. Xellon

    Xellon Shinobi of the wind

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    oy, you can't be bringing that kind of talk to the asus owners lounge :p
     
  18. exoteric

    exoteric Newbie

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    First mistake :)

    Actually, I was standing on my head when I wrote that, but I'm glad you guys can read between the lines...
     
  19. Chris350

    Chris350 Notebook Enthusiast

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    Haha.... I'll add insult to injury by pointing out that the AW 460 has optimus enabled.

    In all seriousness though, I am still leaning towards the SW, sure the 460 without optimus isn't as good as a 6970 (minus 3D that I would never use) or a 460 with optimus. The 460 is still more card than I need for my occasional gaming. I just don't upgrade often so I would like the SW to be the best if could have been. And for me the M17x is the exact opposite I want a laptop to look like.
     
  20. Benchmade 42

    Benchmade 42 Titanium

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    What kind of battery life are you getting g73sw owners with wifi on and just doing office apps or surfing the net (not gaming)????
     
  21. DCx

    DCx Banned!

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    Yeah, there's a sticker asus includes with the newer updates.
     
  22. myx

    myx Notebook Deity

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    On P4G battery saving, screen around 50% brightness and all lights off, I get around 3.5-4h.
     
  23. NaterGator

    NaterGator Notebook Guru

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    Browsing the web at 50% brightness and really pretty independent of the keyboard backlight I get about 3.5 hours now with the new Seagate Momentus XT firmware. Before that I usually got around 4H.

    I wiped windows when I got the laptop so I don't have the P4G utils.
     
  24. Chris350

    Chris350 Notebook Enthusiast

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  25. Flanker4741

    Flanker4741 Notebook Enthusiast

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    So far the new G73SW has not shown a single problem, it has been running 10 Deg.C cooler then my G73jh. and it,s not locked up like my G73jh did until I turned off all the power saving items. I am not sure that had anything to do with it stopping the lock ups, maybe I am just in hopes it was.
     
  26. JasonSauce

    JasonSauce Newbie

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    Hey guys I just joined up and I had a quick question. I was wondering where I could purchase another HD cage so I can add another HD to this laptop :D

    Thanks :)
     
  27. nido23

    nido23 Notebook Geek

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    What should I buy? G73SW from xoticpc or bestbuy, or the basic AW M17xR3

    My budget is $ 1,500.00

    Bestbuy offers G73Sw for $ 1,499.00 with:

    500 GB HDD more (it has 1TB 7200rpm HDD)
    Blueray reader

    -> NO = Bluetooth + ASUS Targus Backpack + ASUS ROG Mouse

    xoticpc offers G73Sw for $1,502.76 with

    Bluetooth
    ASUS Targus Backpack
    ASUS ROG Mouse

    -> No = Bluray reader + only 500 GB 7200rpm

    Except for the things I mentioned, I believe everything else is the same.

    So which do you think should it be.

    I have a relative who stays in CA and she would be buying it for me.

    I formerly own an MSi GX640 and Im through with its hot fan blowing in my right hand while holding an external mouse.

    Plus, can anybody confirm if the G73Sw model still has its notorious, G73 Keyboard + Touchpad issues?



    ORRRR Should I just buy the $1,499.00 Alienware R3

    With the changing keyboard lights

    HDMI in

    and the bragging rights. lawl

    -> but without blueray + only has 1680x900 monitor + no bag + no mouse + only has 320 GB HDD.
     
  28. Flanker4741

    Flanker4741 Notebook Enthusiast

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    I don't understand your Best Buy price of $1500. :rolleyes:
     
  29. Typecast

    Typecast NBR's Tamed Zombie

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    Get the one from Xoticpc. Bestbuy charges tax so i'ts basically out of your 1500 range, Sama as the alienware. :)
     
  30. Phaeron

    Phaeron Notebook Enthusiast

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    If you go to the Asus Forums, they have a link there that you can buy them for about $20. I don't know the link offhand.

    Link here

    $22.50, looks like they're out of stock at the moment.
     
  31. sp000n

    sp000n Newbie

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    Hullo. Brand new here with the 3DE version up and running. Appreciated having this thread to use in my buying decision.

    It wasn't clear to me whether the 3DE version came with the mouse and backpack. It does. 3D goggles were also included.
     
  32. ekinnee

    ekinnee Notebook Enthusiast

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    BB Has a G73SW-BST6 that has no Blu-Ray, 1440x900, backpack or mouse and no Bluetooth for about $1200. The BST8 bumps right against your budget but has all of the things missing from the BST6 except for the backpack and mouse. Save up a bit more and get the base G73SW-A1.
     
  33. TinGodz

    TinGodz Newbie

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    Did you order via XoticPC?
     
  34. nido23

    nido23 Notebook Geek

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    oh well, cant wait till i graduate and own myself some cash. if only my dad'll cash out some more. ;\
     
  35. Flanker4741

    Flanker4741 Notebook Enthusiast

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    Myself I don't watch movies on a computer I have a Blueray DVD for my TV movie watching.
    I use a wireless mouse and key board and have a backpack.
    So the Best Buy G73SW with the Seagate 750 7200 rpm HD. and 8 Gb of system RAM also the Nvidia graphic chip at $1200 worked great for me.
    Also if the price drops within 45 days I get a price match.
     
  36. ekinnee

    ekinnee Notebook Enthusiast

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    XoticPC, Y U NO TELL ME TO WAIT A DAY TO ORDER?

    I hit your site on Monday looking for a G73SW-A1, the chat rep said you were out of stock so I ordered from pro-star.com as they had them. Tuesday I go back to look at something and you have the laptop listed as in stock!

    Not a big deal really since pro-star already shipped, just would have rather given business to you guys as you are active here and provide great support.
     
  37. Flanker4741

    Flanker4741 Notebook Enthusiast

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    I just looked on pro-star.com did you pay $1532 for the B3 $1677 for theA1 or $1900 for the 3DE?
     
  38. ekinnee

    ekinnee Notebook Enthusiast

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    Started at $1677 for the A1, I changed to the 2720QM and the 6200 series wireless. All total, $2038.
     
  39. Flanker4741

    Flanker4741 Notebook Enthusiast

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    That my fellow forum member is a lot of money. I sure want to read how this system preforms.
     
  40. JasonSauce

    JasonSauce Newbie

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    Thanks for the link! I will at least have a starting point now.. :)
     
  41. ekinnee

    ekinnee Notebook Enthusiast

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    Sqweeeee! New laptop should be here tomorrow!
     
  42. denmad

    denmad Newbie

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    Just got mine yesterday and it is one sweet machine! :D

    Are there any new drivers for this baby?
     
  43. myx

    myx Notebook Deity

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    I have a huge request to the people who are now in posesion of the new revision G73SW. Put a print screen of the following command in an elevated cmd prompt.
    Code:
    (start -> type cmd -> right click and select run as administrator)
    
    in the cmd prompt type the following
    Code:
    wmic idecontroller get deviceid
    
    You should get a result similar to what can be seen in the attached file.
    I am interested only in the rev_xx part.
    If you get a rev_04 means that your mobo is a B2 revision and affected by the chipsetbug.

    I kindly ask someone with a new revision laptop to post a screen shot so others can see the rev_xx id of the revised motherboards.
    I am asking this because there are countries where a replacement laptop is not available and users (myself included) have to have our motherboards replaced and I need to reassure myself that I will indeed get a new revision motherboard.

    Thanks!
     
  44. mkj

    mkj Notebook Consultant

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    While I don't own a G73SW and therefore can't help you with your request, I thank you for that tip. I hope to get a Sandy Bridge machine soon and will be anxious to check that out.
     
  45. GenTechPC

    GenTechPC Company Representative

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    screenshot captured from G73SW-3DE:

    [​IMG]
     
  46. shogunxp

    shogunxp Notebook Geek

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    Just ordered mine today from xoticpc.com

    stock everything except for 16gb of ram

    can't wait to get it soon! upgrading from G73JH-RBBX05 haha
     
  47. myx

    myx Notebook Deity

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  48. ekinnee

    ekinnee Notebook Enthusiast

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    Bummer, got the laptop and everything is great except the spacebar. It's all smooshy and doesn't work half the time.
     
  49. ALLurGroceries

    ALLurGroceries  Vegan Vermin Super Moderator

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    @ekinnee that sucks, if you think it feels like the metal bar is out of place you can try taking the spacebar keycap off carefully and realigning it if you're comfortable with that kind of thing.

    You can alternatively return the entire machine, or register for your warranty at ASUS Member Login and try to convince them to cross-ship a keyboard to you. If you bought from a reseller (one of the ones that frequents this forum, not a bigbox like bestbuy or huge retailer like amazon) your best bet is to be in contact with them since they may be able to give you better treatment. Replacement keyboards can also be found for around $35 on ebay and parts stores. The one from the G60/G51 series fits the G73 but isn't exactly the right color finish (matte black vs shiny grey on the G73), although it has a bit better feel IMHO since it's less squishy.

    Good luck!
     
  50. ekinnee

    ekinnee Notebook Enthusiast

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    Just popped the bar off, it was the little metal bar in there. Thanks!
     
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