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    refurbished vs. refreshed

    Discussion in 'Apple and Mac OS X' started by sepandee, May 23, 2007.

  1. sepandee

    sepandee Notebook Deity

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    K I thought refurbished = open box, returned by a previous owner. Apparently not. I went to the apple store today, and they told me refurbished = something has been replaced in the computer, whereas refreshed = open box and returned. Which do you think is better? I've ordered a refurb macbook online and it'll arrive tomorrow. The store didn't carry any refurb products, just refurbished, for the same price (actually, a bit less).

    Should I return my refurb and buy a refreshed macbook>?
     
  2. circa86

    circa86 Notebook Virtuoso NBR Reviewer

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    i think you should stop worrying about so many random things and just enjoy the computer.

    Do you think you should return it? what is your answer to that question?

    also, Apple basically never has refreshed used computers on their site.

    you really need to start answering some of these questions yourself and stop making so many threads with random questions, if you have that many just put them in one thread please.
     
  3. sepandee

    sepandee Notebook Deity

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    Why, who does it bother? I think this way is better, cuz at least when people try to do a search, they can just search the thread title and viola, they have their answer.

    If I wanted to answer some of these questions myself, I wouldn't be on this forum. That's why there are forums. I'm not breaking any rules or anything either. If you think I am posting too many threads, then maybe admin should put limits on the # of threads people can put, or maybe you should just ignore my posts.

    And yes, I know the apple site doesn't have any refreshed products. I said I walked into an apple store, and that's where they had it.

    Also, I have to worry a lot. I'm spending $1500 on something, and I want it to be worth it.
     
  4. Starlight

    Starlight Notebook Evangelist

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    There's nothing wrong with the refurbs, they should be just like a new unit (and I've never heard of any problems with a refurb simply because it was a refurb), so I'd say you'll be fine with what you've ordered.
     
  5. Rodster

    Rodster Merica

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    I'm with you bro, I too get buyers remorse. It's always better to be sure than to regret your purchase after your stuck with it. For instance I recently purchased a T60 and it was pretty stuffed. I took advantage of a coupon where I saved $633 of the purchase price. Now Lenovo is running a Memorial Day Sale. With the deal I got i'm at peace with myself because it was one heck of a deal and tough to beat. That's the way you need to feel the same way about your purchase. You could be unsure about your purchase because of the upcoming product updates and it could be in the back of your mind thinking about whether you made the right decision or not.


    Actually refurbs tend to turn out to be pretty good deals unless your sold somebody's Lemon. If it was returned for a one off repair then you usually get the latest revs on parts that are available. You also get a discount plus the OEM warranty. I never buy refurbed because I like that brand new feeling and saving $50-150 off the original price is not as big a hook for me as it is for others.
     
  6. circa86

    circa86 Notebook Virtuoso NBR Reviewer

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    i understand what you are saying, but I am just coming from the mindset that you are asking all of these questions before even receiving the unit and being able to have your own opinion on the thing.

    you went into the store but you ordered yours online.

    this would be a much more useful question/thread if you had received the computer and for some reason you weren't completely happy, and you think you might be happier with a "refreshed" computer.

    that is all I am saying. Feel free to ask all the questions you wish, you aren't breaking any rules, but trust me it can't hurt to ask multiple questions in one thread, it may start a more in depth discussion that will continue and be a reference for a huge amount of people later on.

    good luck with your decision!
     
  7. cashmonee

    cashmonee Notebook Virtuoso NBR Reviewer

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    Relax.

    As for the OP, I would probably choose refurbished over refreshed because I do not think the refreshed go through the same testing as the refurbs do. You will be fine though, I think once you get it, you will be happy and not regret your decision.
     
  8. sepandee

    sepandee Notebook Deity

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    Actually, from what I've experienced, asking multiple questions in one discussion usually ends with people focusing only on 1 or few of the questions. Basically, the first guy to answer back answers all the questions, maybe the 2nd person as well, but then the 3rd and on start focusing on one question or a specific part of the response to those Qs.

    Thanks :)
     
  9. system_159

    system_159 Notebook Deity

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    Also remember that Apples refurbs have warranties on them. So if you do happen to get somebody's lemon(they usually just trash them if they're sent back enough times, though) you can just as easily get it fixed under warranty.
    The only thing I'm ever extremely cautious about with refurbished is car audio. It's not really the manufacturers fault as much as the fact that a cd player will have a hard enough time standing up to living in the dash, let alone if it's been unsoldered and resoldered several times.
     
  10. circa86

    circa86 Notebook Virtuoso NBR Reviewer

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    haha, you know what I think you are right, ask away :p

    as for your original question. I have hear of tons of peoples experiences with refurbished models being absolutely perfect. The ones that weren't satisfied with the computer they received made sure Apple knew about it, one person on here even called into customer relations and eventually got a brand new laptop out of his dealings with customer service.

    but the people that have any issues is extremely rare. Apple's refurbished are excellent. I have many friends that work at my local Apple store, and even have a friend that is a tech at a store that actually does a lot of work along those lines.

    basically, my answer to the question is, no matter what way you decide to go with in the end it won't make a difference, because either way if you are not happy they will take care of you.

    and chances are, you will be happy with your original decision.
     
  11. JimyTheAssassin

    JimyTheAssassin Notebook Evangelist

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    If you already ordered a refurb, I wouldnt' fret over a refreshed either. I have a refreshed and it's true that they don't go through a "quality" check before being offered. All they do is wipe the drive and return it to the box. I saw 3 laptops before I picked mine. The other two were not so good, warped case/uneven backlight. The only advantage to a refreshed is you can see before you buy, and take it home right away at a 10% discount. Mine is nearly flawless. Good luck with yours
     
  12. PCPAL

    PCPAL Notebook Consultant

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    I wouldn't worry about "refurbished" stuff from Apple. Their stuff looks brand new when you open the box. Don't sweat it, just enjoy.
     
  13. sepandee

    sepandee Notebook Deity

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    Actually, I'm typing on it right now :) It's sweeeeeeeeeeeeeeeeet.