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    geniuses can fix MBP heat problems?

    Discussion in 'Apple and Mac OS X' started by altimatepirate, Jul 4, 2007.

  1. altimatepirate

    altimatepirate Newbie

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    i went to the store and I think geniuses are authorized to fix the thermal paste problems on mbp now, but maybe the guy didn't totally understand me. can anyone else confirm?
     
  2. thegsrguy

    thegsrguy Notebook Deity

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    Genius Bar just answers questions and helps with software issues, they aren't the ones cracking machines open.
     
  3. Sam

    Sam Notebook Virtuoso

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    From Wikipedia: "All in-store repairs of Apple products are carried out by Mac Geniuses."

    So yes, the Geniuses are authorized to repair or diagnose your laptop.

    Original source, if you must: http://en.wikipedia.org/wiki/Genius_Bar
     
  4. ltcommander_data

    ltcommander_data Notebook Deity

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    I guess my question is what do they consider a "heat problem" and if so how do they diagnose it to the thermal paste without actually opening it? Although if they are willing to do something to cool my MBP I'm all for it.
     
  5. mtor

    mtor Notebook Deity

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    They only do software I don't think they open your machine up
     
  6. Sam

    Sam Notebook Virtuoso

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    Actually, they can open your machine up. This is from Apple's official Apple Store - Genius Bar webpage:

    "Mac Geniuses provide face-to-face tips and advice, answer your questions, and do repairs when necessary."

    Original source: http://www.apple.com/retail/geniusbar/
     
  7. fan of laptop

    fan of laptop Notebook Evangelist

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    I think that genius can do software problem, but not the hardware. just my personal feeling.
     
  8. Sam

    Sam Notebook Virtuoso

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    Once again, please read my above post, its directly from Apple.

    "Mac Geniuses provide face-to-face tips and advice, answer your questions, and do repairs when necessary."
     
  9. Percybut

    Percybut Notebook Consultant

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    As long as your MBP doesn't heat up to the extent that it shuts itself down, they will tell you that it is not overheating.

    My DELL m1210 gets as hot as the MBP (aroud 78C while gaming) but few people consider that a problem because it is thick and you can't really feel it at the bottom.

    Working at 80C is fine for your CPU/GPU and should not affect their life significantly. If you worry about your battery, just get a cooling pad
     
  10. cashmonee

    cashmonee Notebook Virtuoso NBR Reviewer

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    The CoreDuo and Core2Duo are both rated to handle 100C so as long as they are well under that, you are fine. Also, as long as you machine does not exhibit odd behavior, it is probably not overheating and therefore, has no problem to fix. These Core chips run hot, not just in Apple's but all machines with them.
     
  11. aphexacid

    aphexacid Notebook Consultant

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    thats crazy. my HP DV6000T idles at 28c, my new macbook with a slightly faster C2D idles at 50c.

    they must have really shot their load on the paste...
     
  12. deathbyevilspoon

    deathbyevilspoon Notebook Enthusiast

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    Ha, the guy thats doing it must be worn out.


    Anyways, I was recently gaming on mine, and I do agree they feel quite hot, but after I was done I shut it down, and immediately took out the battery, and it felt much cooler than the rest of the computer, so I dont think there is much to really worry about with battery concerns.
     
  13. DPyro

    DPyro Notebook Enthusiast

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    But unlike the Prescotts they are supposed to run a lot cooler. If the temp starts going up then the chip usually throttles down its clockspeed.

    At the very least theres no point in running the processor hotter than it needs to be. Is the thermal grease the problem, and if so can I replace the grease without voiding warranty?
     
  14. deathbyevilspoon

    deathbyevilspoon Notebook Enthusiast

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    No, you would have to void your warrenty since the computer has to be pretty much taken apart to get to it.
     
  15. katorga

    katorga Notebook Guru

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    To be honest, every laptop I've owned has gotten "hot" when I get it working hard; hot enough for me to complain about. None of them have ever had problems related to the heat, but my Acer 8104 would radiate the heat up through the trackpad(!) making it miserable to use for long periods.

    With NO vents on the bottom or sides of the case, and being only less than an inch thick, I don't see how the MBP could ever idle cool.