drat, 10.5.2 didn't fix the missing first letter issue?

I think I just saw my first missing first letter issue under 10.5.2.

If this upgrade didn't fix it, it's just not going to be fixed.

I realize that not everybody has the missing first letter thing, but those who do, they know what I be talking about.

 

I don't think Apple has recognised it as an issue, which is why it hasn't been fixed. I also don't think it's a software bug.

 

weird, still.

never seen it.

sorry mate.

 

It must be a software bug, as it never happened to me in windows, on the same Mac. However it has happened to me in OS X before, but not at all lately, I thought it fixed it.

 

i still have it. It sucks for data entry. I might be moving back to windows on my next laptop.

 

yep I still have it as well. it really doesn't bother me that much though so w/e

 

I didn't get it until I upgraded to 10.5.2

 

I've still got it, even with the 10.5.2 update.

I'm so fed up with Apple that I've already decided my next laptop will be a PC. Why switch to Apple when it has just as many problems as a PC? Honestly if someone would buy my laptop for $2,200 I'd sell it to them in an instant.

Apple needs to quit screwing around with their Apple TV, Apple iPhone, and Apple MacBook Air and concentrate on their operating system. The Operating System should come first, than all that other crap. *sighs*

 

Can someone explain this problem more in depth please? I am planning to buy a new MBP when the updated one comes out and I'm curious to know what this problem is.

 

I havent upgraded yet. Hopefully It'll get fixed for me but it doesnt happen constantly.

Its when when you go and type something it misses the first letter of what you type. Not a major issue but it can get annoying.

 

Basically the system disregards the first letter you type. The keyboard can be on and illuminated, but than you'll try to type something and it doesn't register the first pressed item.

asically, your sentence might look like this or you might end up searching for "otebook" in a search engine.

Of course, this causes a lot of headaches because you wasted time by having to go back and input the missing letter. This is ESPECIALLY problematic with financial applications where a missing number can really throw you off.

Some people have it, some don't. Some think it's a software issue, some think it's a hardware problem. Either way, it's annoying and Apple won't acknowledge it despite numerous individuals having experienced this glitch.

At first the problem didn't bother me. Leopard was new and of course it was going to have a few kinks. However, it's been months and we're already up to 10.5.2 update and it's STILL NOT fixed. I'm fed up with it, to be honest. I'm now doing my work on my Windows XP desktop because it's just not possible to work on this Apple machine with this glitch.

Edit:

Here's another fun example of the errors this glitch could cause:

Income: $10,560
Federal Witheld: $1,040
Income: $0,560
Social Security Witheld: $605

Yay, I made $0,560 for the whole year. I'm so proud. Who needs a college education. Goes without saying, you better quadruple check when doing your taxes this year if you use PC software to file.

 

I'm glad to say I've not encountered this issue on my MBP, for whatever reason....

 

so...anyone really consider selling their macbook pro? even though i got mine for 1650, sometimes i wonder why i paid such a premium and have silly issues like this....

 

I don't understand, you are done with college and make $10, 560 a year? That really sucks. That is horrible! How do you survive as a person? Or was this an example?

 

No kidding. I'm a college drop-out and I make more than twice that!

Still hard to live on though...

I'm curious though to get that problem solved even though it doesn't affect my use. Have you tried an external keyboard to test with? If so, does it have the missing key problem?

Edit; and have you tried this update; http://www.apple.com/support/downloads/macbookmacbookprosoftwareupdate11.html

 

Honestly, if someone would offer me $2,200 I'd sell them my MBP. At this point I so regret my Apple purchase. *shakes head*

*laughs* That was only an example. I'm disabled and live with my family, I'd have too to survive on only $7,644 a year on disability.

Edit: I've had the MacBook Pro Software Update 1.1 installed since it came out, didn't help.

 

Well no I don't think I'd sell my Macbook Pro, since this is a very uncommon occurance while typing, from my experience. However, if someone wanted to give me full retail price for it... I'd do it, since I saved a substantial amount when buying it. Do I regret my purchase? Not at all.

 

it's far from a deal breaker, it's just something that I wish wasn't...

 

I have an Acer in the office and it gives the same problem on Windows XP Pro SP2. Hell I am switching all computers in the company to Macs for the next round of upgrade.

 

It is a major issue. I almost messed up my taxes because of it. When I'm ordering things or doing searches the words are wrong. It wastes times, makes you look like you can't spell, and is horrible if your doing data entry. Constantly switching fields like spread sheets is horrible.

 

Have you guys tried returning/apple caring your laptops?

If you brought it to the store, and told them to type on it, and it messed up for them, then I dunno if they can really dispute it.

What about a clean install?

Just weird that some people have the problem, but a lotta other people don't have it at all : s

 

Mine did it with Tiger. I then did a fresh clean install of Leopard and it did the same thing.

 

I want to put a theory to test on that missing letter issue.

If you try your hardest to type without the shift key, does it still have the problem? Being that most people with the problem don't have other issues, I'm thinking that the shift key interrupts something important.

 

stop complaining about this issue to people that have no power to fix it. if it is such a major issue that is easily repeatable, there is no reason you shouldn't be able to send the machine in to be repaired, or take it into a store, possibly for a replacement, as if this is easily repeatable, it is definitely a major annoyance.

if it was a software issue, it is most likely a third party software issue, if you have no third party software, then it is probably a hardware issue, because I know at least 100 people in my department that have never had this issue.

stop complaining about this here, and give Apple feedback, or make an actual effort to get the problem fixed or the machine replaced.

 

I want to arm people with information to take to Apple so they can present everything to them and get a real response. If it's a genuine Apple problem, they can say "It does X when I do Y, and X will also happen if I do Z", rather than "My keyboard doesn't work sometimes".

I'd be willing to guess, just like you circa, that it's a third party issue at hand that is triggered at certain times. With the number of people complaining on the 'net about it, I'd have to throw a guess that only 1/1000 Macbook Pro's have this problem.

At least it's better than people with fibromyalgia, who are pulling every symptom out their ass.

 

Yeah, this issue IS actually serious... Well, I fixed my Acer problem by doing the below:

Look at the screen while typing to correct mis-typed words.

Jokes aside, just bring it back to Apple and have them look at it. It might be because of production faults. Anyone tried to see if the affected machines has the same batch number?

 

What does that have to do with anything in this discussion... That's downright discriminatory.

Edit:

Also, last time I checked I'm not going to get payed for beta testing and researching this problem for Apple. They know it exists and they can fix it. I and everyone else affected shouldn't have to "pitch" in to find a cure. If you all want too, have at it. Otherwise, I'll just sit back and try to enjoy my "broken" laptop/OS.

 

No offense or anything, but that is a kind of dumb way to think about it. the more help you are willing to give, the more likely the problem will be solved sooner. Just think if everyone on this forum actually made the effort to send in feedback to apple about it instead of sitting back and waiting for it to happen... it would probably be acknowledged and solved much faster. And to think I, a person without this problem, without a mac even, was about to send this problem into Apple when you wouldn't even bother...

 

lol, your logic sucks ass. If it upsets you, send them feed back. If everyone thought like you, no problem would ever be resolved. Complain. That's how this works. If enough people complain then they will fix it. If you don't want to tell Apple, then just shut up and stop complaining about it.

It's like not voting, and still being upset that the person who you wanted to win didn't.

 

Exactly! If you can pinpoint what is happening when it happens, Apple can take a very close look at a specific problem, which would lead to a far faster solution.

It's not like the problem affects me so I don't lose sleep/hair/doors/mirrors because of it, but I'm willing to jump in and throw suggestions out there.

For me it's all about the thrill of fixing stuff, and so when other members see me respond to a tech question, they'll say "There's that creepy guy that solves 3 out of 5 problems he's answered, I have a 60% chance he'll figure it out for me!".

Though, I'm alot better in the Panasonic section.

 

You've got to be kidding.

I payed $2,400 for a machine, that last year was state-of-the-art. I shouldn't have to beta test it or hold Apple's hand while trying to figure out what's wrong with it.

I want the machine to work like it was supposed too. You don't buy a new car that has engine problems and keep taking it back to the dealership to be worked on over and over again. You take that car back and trade it in. Unfortunately, Apple won't take back this laptop because they won't acknowledge something is wrong with it or their operating system.

I think I have found an answer to my problem though. I'm going to sell this laptop soon, along with it's printer, iPod nano, and original documents for $2,200. That'll make me feel better.

 

you're hilarious, you know that? It's a software issue, which is being constantly updated, unlike your cars engine. And the very reason they don't acknowledge it is because people with the problem, like you, are not complaining about it. You just ignore it and hope it goes away. Well it doesn't work like that. I'm sorry, but your view on software bugs and reporting them is very illogical.

Anyway good luck selling everything, and I hope it solves your problems.



(btw, I wonder what's more of a hassle... selling all your stuff or typing up a sentence and sending it to apple.)

 

Why is everyone getting so worked up about an occasional bug that causes the first character you type to be discarded? Is it happening very frequently, like once every few seconds? Or is it happening after you turn on the computer and press the first key on the keyboard?

 

like I said, your not going to get any sympathy if you make no effort to resolve the issue, make Apple give you a new machine that works like it should if you think yours isn't working correctly.

using your own brilliant analogy, if you buy a new car and occasionally the brake pedal doesn't work the first time you press it, what are you going to do? go onto a website and complain to people about it who can't resolve your problem? well maybe you would if this is your approach to this problem.

less talk, more www.apple.com/feedback, 1 800 SOS APPLE, and Apple Retail Store.

is it just me, or do people just absolutely love to talk about their problems? and the internet just makes it so easy.

 

Being that I build engines for a living, *I* would use that as just cause to rip it out and make it violate emission laws in all 50 states, and do some of my cool cylinder head tricks I do, or drop my favourite engine (Cadillac 500) into it.

Trade-ins aren't realistic though when you've got car problems either. You would have to file a suit against the manufacturer, stating it violates the lemon laws in your state. More than likely it'll have to be in the dealer a number of times for the exact same thing before that's even eligible.

The problem with you is, you haven't talked to Apple about it. You haven't gone into the Apple store near you to show them, etc. They aren't going to give you a brand new computer unless yours was defective out of the box, they'll try to fix it first. If that fails a number of times, then they'll consider replacement.

I think I see what the problem is. I don't want to rip on disabled people, but I think I hit the head earlier when I struck a nerve on fibromyalgia...

 

I have noticed this problem but it only seems to happen if my macbook pro has been idle and I come back to it and start typing. Like I hit a button to remove the screen saver then start typing in a box it will skip the first letter most of the time. Not that I pay close attention. But I never recall it happening when I am doing whatever then open a window and start typing.

Maybe the OS goes into idle mode waiting for an input and the first button pushed is used as an interrupt and does not actually register the key. Only reason I can think of.

 

I will put it simply: You get what you deserve. If you are not willing to point out problems to Apple about its NEW operating system to help work out little kinks like this, I don't think you really deserve to be privileged with owning a mac at all.

I have a glitch in my thinkpad in which whenever it goes into screensaver mode the resolution changes to the smallest setting. Of course it is annoying and I have done software updates and nothing fixes it, I have even reformatted several times and it hasn't fixed it. But I'm not complaining. I havn't submitted my problems to Lenovo about it, but I mean I am not complaining about it. If you want something to take care of you need to take care of it yourself, as the old saying goes. If you don't want to bother with ever dealing with small issues like this, do something about it and if nothing gets done, THEN complain. Otherwise you really don't have any right to complain.

Also, you should have thought of all of the potential problems you could have with Leopard before you chose to use it.

 

Have you guys tried repairing permissions?

If it is happening after a few seconds of inactivity, have you tried unchecking the Put HD to sleep whenever possible box in Energy Saver? Perhaps the first keystroke is missed because it is used as a signal to wake up the HD.

If it is only happening after you after you close screensaver/wake up from sleep, have you tried Disabling Automatic Login in Security? Chances are there might be a bug with the automatic login script.

These are just some of the suggestions I can come up with unless I'm provided with further info.

 

I've repaired permissions before, it didn't help.

I've also done a complete format and reinstall of Leopard before installing updates, and the problem persisted. I installed new updates the problem persisted.

I have "Put Hard Disk To Sleep" unchecked for both AC and DC power modes, so my hard disk never goes to sleep and I never close my laptop to put it into sleep mode.

I thought maybe it was a power management issue, as if the keyboard was turned off after a few minutes of inactivity. After working in some speadsheets yesterday though, it'd happen frequently when all I did was hit "tab" to switch to a different text field. So I don't think it's a power management issue.

Apple hasn't really been any help. They told me to download the update for MacBook Pro 1.1, which I already have installed. Otherwise, I'm to "look out for future updates that may fix my problem or if I really want, I can have a technician look at it." Given how someone's recent experience was with their MacBook, I don't want to do that. Mine's in mint condition, without a scratch. I don't want it to come back with scratches and stuff like that guys MacBook did.

 

Well my trackpad/keyboard on my macbook pro have been a PITA to deal with the last few months and its definitely a hardware problem on my end. Today I'm getting the logic board replaced so hopefully that finally fixes it. It sucks the keyboard and/or trackpad die for hours at a time and having to use an external keyboard/mouse sort of defeats the purpose of having a laptop.

 

Owning a mac is a privilege? Stop with the elitist attitude. You have the "privilege" of owning an object if you are willing to pay for it .

 

Very true, but nonetheless I see owning something new is a privilege, yeah. I see owning a mac as a privilege. That dude doesn't realize what he is throwing away.

 

It's not a privilege. If you worked for that money and PAYED Apple a large sum in order to get it THEY are privileged with you being a customer, not the other way around. If they just gave it to you, that's a different story. Owning a Mac after putting down money on it is RIGHT. That being said: you also have the right to complain if it is not working properly. However complaining to us about it won't solve the problem. You could just as easily call or e-mail Apple with a complaint instead of coming here and doing it.

 

Well I just got my logic board replaced, but it didn't solve the problem. Now my left fan is also going haywire . Good news is that I have a new MAC address and my University network recognizes it as an innocent new machine that has never violated bandwidth policies . Now I'm back to replacing the whole keyboard panel again. Third time the charm? If that doesn't fix it I wonder If I can get apple to upgrade me to perryn. Don't they have a policy that after three hardware replacements they will give you a new machine?

 

Wrong thread, just missed it.

 

This is a major issue for people who have had their mac for over a year and the warranty is done. I wasn't using the macbook for a business all the time. Now to prevent it from happening with anything work related I just use the companies IBM.

 

Warranty? Hell I almost forgot about that, mine expires August 1st, 2008. Considering March is just around the corner and no patch seems to be on the horizon, I guess I'll email apple again.

Do you think I should email Steve Jobs? I heard users that email his personal address usually get their problems resolved. Maybe if someone emailed him directly the problem would be more recognized by Apple and we'd get it fixed.

 

There ya go! Don't give up! Yeah man email your problem directly to Steve Jobs! I bet it will get a LOT more recognition then! But just remember to be as polite and courteous as you sound disappointed.

 

No, all you did was take the easy way out by making some quick assumptions to reinforce your argument.

Everyone thinks they're a doctor these days with all those wiki's.

And no i'm not a doctor either but i am on disability and having your disability used against you for the sake of an argument i mean come on you can do better.

 

Same here. At least, I never noticed it until 10.5.2. It sure is annoying.

Where would I go to complain about it to Apple?


PS - Never get it when logged into Vista (via bootcamp).


Edit - I just sent feedback here - http://www.apple.com/feedback/macbook.html Please do the same.