Hey my battery health is down to 90% after only 57 cycles. I laptop being a mbp 15 inch is only about 4 months old. I have applecare can I get a new battery, what is their policy with batteries?
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I'm not really sure. I don't know Apple's specific stance on battery replacement. With most manufacturers, it's either 6 months after purchase (separate from the manufacturer's full warranty), or during the full warranty period. I'll have to check and make sure, but in either case, you should be able to get a new battery (although I'd be wondering if something else would make the battery fail so quickly).
EDIT: After looking over the 1-year warranty agreement, I couldn't find any specific references to a battery replacement time, so that leads me to believe it's during the full warranty period. -
yes, you can if you are still under your one year hardware warranty. apparently even if you have extended applecare they will not replace removable parts after one year. they send you a new one, and you have to send back your old one within 10 days. although my battery was down to 45%, I'm not quite sure about 90%.
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ltcommander_data Notebook Deity
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Wow my battery is at 87% after 147 cycles. I would definitely have yours looked at ltcommander.
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You did calibrate your battery, right? If not, do so. But yeah, that isn't normal...get it exchanged with Apple.
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uh oh.. mine is like 88% after 45 cycles :X
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ltcommander_data Notebook Deity
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nope just talked to the rep over the phone and told him the max charge (or something similar). it was listed under the battery options in system information and for me it was 2000 something and the rep said a good battery is 4000 something and from that they ok'd the decision to give me a new battery. I also mentioned that this drop to 45% health happened suddenly, which it did, I don't know if they just say screw you after you've been through a certain number of cycles, I was only at 22. anyways, I am about to start finals too, so I know how it is....
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considering these batteries are rated at 300 charge cycles, i think 90% for 57 charges is just fine.
dont take advantage of apple because you like using your battery -
ltcommander_data Notebook Deity
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ltcommander_data Notebook Deity
Just an update for those who may have followed my premature battery wear issue. I went to the Apple Store today and when the Genius checked, it showed an even lower charge then I've experienced, somewhere in the low 40% with only 136 cycles. He said that is out of spec and replaced it on the spot. The most painless warranty experience I've ever had. Thank you to those who encouraged me to see a Genius and thank you to Apple.
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Just to confirm, apple does take away the dead battery once they send you a new one? Do they send a box or something?
It'd be nice to keep my old battery to use when plugged in so i dont ruin the new one theyd send out. -
yeah they make you send it back (you send it back in the box they sent the new one in free of charge)
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ltcommander_data Notebook Deity
battery question, can I get new one?
Discussion in 'Apple and Mac OS X' started by dell111, Dec 10, 2007.