I keep hearing how Apple classifies upgraded RAM/HDD that APPLE DID THEMSELVES as "customized" models, and how you can't return or service them.
Is this true?
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Yes.
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Unless I'm mistaken, this is the rule:
- If you haven't made any uncertified changes to your system, it's covered under warranty AND can be returned.
- If your system does not match the system specs of a stock system you'd find at a B&M retailer like Best Buy, then you are still covered under warranty but can NOT return it. -
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And yes they will rip you off they are not APPLES. I tried to upgrade one of our crappy iMAC that has ATI 2600 pro card with nVIDIA 8600 GS video card.
The repair centre wanted to rip me off with some lame exorbitant prices - that is $800 to upgrade the video card from ati to nvidea with 512 megs ram + $500 installation fees.
This rip off merchant is in Wanneroo Australia. -
What's this about not being able to returned notebooks with upgrades?
Discussion in 'Apple and Mac OS X' started by chyidean, Nov 2, 2008.