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    Upgraded 2011 MBPro to 16GB and it reboots when running Revit & CAD

    Discussion in 'Apple and Mac OS X' started by As Seen on TV, Jan 11, 2013.

  1. As Seen on TV

    As Seen on TV Notebook Enthusiast

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    After I installed 16GB DDR3-1600, the MBPro now much faster but i've been testing it using CAD, 3D renderers and games - and it reboots when doing higher level computations.

    I pulled out the new RAM and plugged in my original RAM for testing, and works fine.

    I am using a MacBookPro8,2 Early 2011 15" Core i7 (I7-2635QM) with a pair of F3-1600C10D-16GSQ.

    Did I get bad RAM?
     
  2. Mobius 1

    Mobius 1 Notebook Nobel Laureate

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    Try Memtest and refund if something is wrong.

    Otherwise, reset the PRAM and SMC
     
  3. As Seen on TV

    As Seen on TV Notebook Enthusiast

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    The F3-1600C10D-16GSQ kit works on a MacBookPro8,1 Early 2011 13" Core i7 (I7-2620M)
    [​IMG]

    I ran memtest but 12 gigs was only detected.

    Mac OS X 10.8.2 (12C60) running in multiuser mode
    Memory Page Size: 4096
    System has 8 Intel core(s) with SSE
    Requested memory: 12198MB (12790575104 bytes)
    Available memory: 12198MB (12790575104 bytes)
    Allocated memory: 12198MB (12790575104 bytes) at local address 0x0000000101000000
    Attempting memory lock... locked successfully
    Partitioning memory into 2 comparison buffers...
    Buffer A: 6099MB (6395287552 bytes) starts at local address 0x0000000101000000
    Buffer B: 6099MB (6395287552 bytes) starts at local address 0x000000027e305800

    Running 2 test sequences... (CTRL-C to quit)

    Test sequence 1 of 2:

    Running tests on full 12198MB region...
    Stuck Address : testing 7 of 16

    FAILURE! Data mismatch at local address 0x000000035be63818
    Actual Data: 0xbffffffca419c7e7

    Linear PRN : ok
    Running comparison tests using 6099MB buffers...
    Random Value : ok
    Compare XOR : ok
    Compare SUB : ok
    Compare MUL : ok
    Compare DIV : ok
    Compare OR : ok
    Compare AND : ok
    Sequential Increment: ok
    Solid Bits : testing 16 of 64

    FAILURE! Data mismatch at local BUFA address 0x000000017f551618, BUFB address 0x00000002fc856e18
    BUFA Data: 0xbfffffffffffffff, BUFB Data: 0xffffffffffffffff

    Block Sequential : ok
    Checkerboard : ok
    Bit Spread : ok
    Bit Flip : setting 187 of 512

    Then it failed. Could it be a mis-seat? From what I understand if one of the modules is unseated - it should read 8 gigs only. Since 12 was read - one side of the RAM chips on one board could be defective?

    FAILURE! Data mismatch at local BUFA address 0x000000017f551618, BUFB address 0x00000002fc856e18
    BUFA Data: 0xbfffffffffffffff, BUFB Data: 0xffffffffffffffff

    Block Sequential : ok
    Checkerboard : ok
    Bit Spread : ok
    Bit Flip : testing 408 of 512

    FAILURE! Data mismatch at local BUFA address 0x00000001342eb8a8, BUFB address 0x00000002b15f10a8
    BUFA Data: 0xfffffffffffbffff, BUFB Data: 0xbffffffffffbffff
     
  4. Mobius 1

    Mobius 1 Notebook Nobel Laureate

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    Sorry for the late reply, but it sounds that you need to RMA :(
     
  5. Jarhead

    Jarhead 恋の♡アカサタナ

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    If you believe it was a mis-seat, you can switch up the RAM sticks and run MemTest again. However, it looks like one of your sticks is defective, so I'd just contact the RAM maker and RMA the memory. You can even show them your MemTest results so that they know what's wrong with the RAM (helpful for quality control and future RAM).
     
  6. As Seen on TV

    As Seen on TV Notebook Enthusiast

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    Done, same effect. Decided to RMA.
     
  7. saturnotaku

    saturnotaku Notebook Nobel Laureate

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    Not to mention proof that the product is truly defective so there should be no trouble getting an RMA.