Tried to upgrade hard drive but didn't work out

The screw that holds the bracket in place at the top of the compartment, I stripped it.

I used the correct screwdriver but the screw is too tight. I am going to use a drill with a tiny drill bit to see it that will spin it.

Does anyone know if hard ware stores sell screws as tiny as those? I want to replace the screw but can't seem to find it at the Rona.

 

I think you will have a difficult time finding it in a hardware store. You might try an electronics store, but a better bet might be a "mom and pop" computer store that does repairs. I have found that the owners/employees in those places can be very helpful, and they might just give you a screw that fits if they have one. If they don't they may be able to point you in the right direction so you can find what you need.

 

Your going to have a hard/impossible time finding that screw.
This is probably your only choice.
http://www.ifixit.com/MacBook-Parts/MacBook-Pro-15-Inch-Unibody-Hard-Drive-Bracket/IF161-012 Currently out of stock tho.

 

maybe you should contact apple?

 

What should I tell them?

My screw is stripped, please send me a new laptop...

Or Can you send me a new screw that holds the hard drive bracket in place?

 

yeap,something like that.

 

Certainly, nothing wrong with a good bit of honesty. What do you have to lose? They're not going to void your warranty because you were trying to replace a "customer replaceable" hard drive. Go for it.

 

wow dude! you just received that new laptop and you have already strippe the screws.Try bringing your laptop to an apple store and see if they can fix it.

 

you can get the screws from a hobby shop that sells model RC helicopters, take it in and go raid their supply, I find MANY replacement screws for all manufacturers there. and that hold down screw looks to be a standard metric screw.

 

Maybe if you complain enough they will.

 

"My screw is stripped and that is a defect" I did not cause it, it came like that. Manufacturing defect. I want a new unit"

You think they'll send me a new unit?

 

no,tell them that you have problems with replacing hdd.

 

Yes, it's not like you've broken your laptop beyond repair.

 

You might be better taking it to a Apple store, they might even have screws. (why didn't I think of that before?)

 

I called Apple. They are sending a new 2.4 mbp!

lol im just kidding. they told me to go my authorized apple repair center and they would give me a free screw.

 

:| wow. You think it would be cheaper for them to send a bracket.

 

Congrats! I would have also thought it would have been cheaper for Apple to send you ONE screw for $10 max, instead of sending you a $1800 machine. Mabye it's just a bad move by Apple...

 

ok everyone i was just kidding about the replacement. i tried to sell the story but they wouldn't bite.

 

Man what are those star shaped screw drivers called again? Something wonder things that supposedly can grip any messed up shape on the screws to unscrew.

 

star shaped drivers are called Torx, but to remove a stripped screw look for a screw extractor .. kind of like a backwards drill bit that is tapered

 

Good luck for the screw removal on your own.

 

i took the mbp to an authorized apple service center (no apple store where im from), and they took the screw out by using some special screw removal screw driver.

They replaced the HD and put a new screw in.

At the end they tried to charge me $49 for a 5 minute repair (I was waiting there)...can they even do that? Anyway I then said a prompt "NO"...

Then he says that I either pay it or they aren't obligated to give me back my computer as per some contract that I automatically agreed to by getting service there.

So I paid the $49, but I will never, ever get service from that place again. I had no idea what he was talking about...what "contract"??

 

did they mention that it will cost you money before repair?if no,then you can sue them.

 

What Apple store did you go to? Did you sign anything before you gave it to them? Did you tell them that a phone rep said they would do it for free?

 

Apparently he went to an apple retailer.

 

Oh, I guess that would make sense I read it fully. :\

Anyways, If you didn't sign anything before you gave it to them they can't keep it. You do have Apple care.

 

i'm sorry, i thought you understood that he went to an apple store, not an apple retailer.

 

it wasn't apple store, just a retailer/service center under a different name.

It's a general electronics store authorized by Apple.

Anyway, i don't really care about it anymore because I have to study and 49 bucks or that store doesn't deserve anymore of my time.

 

Agreed with you. education is priceless.