The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Touchpad went nuts on my 2011 13" MBP

    Discussion in 'Apple and Mac OS X' started by GadgetsNut, Jun 30, 2011.

  1. GadgetsNut

    GadgetsNut Notebook Evangelist

    Reputations:
    187
    Messages:
    493
    Likes Received:
    15
    Trophy Points:
    31
    So I was doing my weekly cleaning to my laptops, using the same piece of micro fiber cloth just barely damped. Did my thing trying my best to not get the greasy look on the keyboard and touchpad. Started it back up, I found the touchpad went completely nuts - non responsive, jumps all the screen, created new folders everywhere just dragging the pointer around.

    Shut it down, reset PRAM, nope. Eventually it settled down, except a single line (goes the entire width of the touchpad) near the bottom 1/3 on the touchpad was completely dead. As I glide my finger down it would stop for a split second and then continue once I passed the dead zone. Took it to my local Apple store and they replaced the pad in 1.5 hours. My first experience with Apple service, very pleasant. The actual work performed though was pretty sloppy. The tech over-torqued the shims holding the pad, so the touchpad was stuck down and didn't click any more. Shocking how the tech didn't check for that. Like everything else you want it done right you gotta do it yourself. Took it apart myself and retorqued all the screws.

    I've always done the cleaning the same way with the same barely damped cloth with water, on couple other MBP's and all PC laptops, never had any problem.

    Just an FYI to those who perform regular cleanings like I do.
     
  2. HLdan

    HLdan Notebook Virtuoso

    Reputations:
    1,088
    Messages:
    2,142
    Likes Received:
    0
    Trophy Points:
    55
    Probably wasn't the water that messed it up. I will say this, you may have voided your warranty taking apart your trackpad. You can get away with some things like switching out your HDD and ram but other things they can tell if you've tampered with a part of the MBP that was not customer serviceable. You should make Apple fix their own mistakes.