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    So has my warranty been voided yet?

    Discussion in 'Apple and Mac OS X' started by cathy, Jul 21, 2008.

  1. cathy

    cathy Notebook Evangelist

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    Well I had my MBP for about 3+ months already, and seeing how I bring it out practically everyday...it's taken quite some damage so far...despite how careful I've tried to be with it. Maybe I'm just careless... =(

    My top left corner's suffered a pretty bad dent, but I kinda tapped it back into shape slowly with a spoon..so it's a little depressed at the corner. Also, the metal's buldging out a little above my ExpressCard slot and above my power-connector-whatsoever. A little bit of paint got scratched off on the top corner too on the top lid. Lastly, quite a bit of paint just got scratched off today on my way home. I have no idea what happened, but something ripped a hole right through the fabric of my laptop sleeve and made a pretty bad scratch on my notebook.

    Most of it are just minor cosmetic damages and everything still works fine, (except my wireless which has been buggy since day 1) but will this void my warranty? If it does I'm not going to bother buying extended warranty since I'm covered by insurance too.
     
  2. dbam987

    dbam987 wicked-poster

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    I'd say you are still covered. I had taken my MBP to the guru's at the Apple Store for a mysterious battery problem. When I took it back then, it had several scratches, and a dent on the underside. They didn't ask questions about those. It wouldn't hurt at all to take it to the store to see what they say.
     
  3. benbeck08

    benbeck08 CCNA/A+ In Progress

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    LOL spoon part made me laugh haha
     
  4. HLdan

    HLdan Notebook Virtuoso

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    Your warranty is still very much in tact. Cosmetic damages don't void warranties however if you wanted to get the cosmetic damages fixed by Apple your warranty will not cover it. One thing to note, there's no paint on a MBP's casing.
     
  5. Sam

    Sam Notebook Virtuoso

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    Here's the thing, if your RAM doesn't work anymore, they'll repair your MBP. What they won't repair is your MBP casing, so your MBP being dented is still fine :).
     
  6. r0k

    r0k Notebook Evangelist

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    r0k makes an addition to his list of required Apple repair tools...

    ...
    Putty Knife
    ...
    Spoon :D
     
  7. Pele

    Pele Notebook Guru

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    What about if you've obviously put it in an unapproved carrier (typical school backpack, complete with textbooks) or dropped it and the case damage affects functionality of the laptop itself... Such as battery connectors and Optical Drives?

    That's how my stuff gets broken...
     
  8. dbam987

    dbam987 wicked-poster

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    In that case your warranty doesn't cover accidental damage. You would have to pay Apple to repair whatever gets broken that way. You would only be covered by the warranty if, say, the hard-drive dies for some mysterious reason or if there are dead pixels on the monitor.
     
  9. Arquis

    Arquis Kojima Worshiper

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    I believe they first need to check if the failure was caused by a fall (like a broken connection, or a cracked board). If it's, say, heat damage and everything was working fine (like your fans didn't break when it fell) then I believe they must still repair it under warranty.