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    Service question for buying from a non-authorized reseller?

    Discussion in 'Apple and Mac OS X' started by ajreynol, May 9, 2010.

  1. ajreynol

    ajreynol Notebook Virtuoso

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    Just a quick question today: How does Apple support/Apple Care work, hypothetically, if you buy your laptop from a non-authorized reseller? New machine, never opened and say...you take it out of the box, register it and apple care...and notice a HDD problem or maybe have a display issue out of the box?

    Can you take it right to an Apple Store and get normal support/repair/replace service? All the normal options that anyone buying from Amazon/Apple Store will get?

    Just wanted to know if it makes any difference to Apple where the computer is bought from with regard to service/warranty support.

    Thanks!
     
    ajreynol, May 9, 2010
    #1
  2. Khris

    Khris Yes I am better than you!

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    Apple Care is tied to the unit's serial number. Apple also provides warranty based upon the serial number, not where you purchased it from.
     
    Khris, May 10, 2010
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  3. ajreynol

    ajreynol Notebook Virtuoso

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    understood. thank you!
     
    ajreynol, May 10, 2010
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