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    Screen help

    Discussion in 'Apple and Mac OS X' started by kenpuckfan21, Oct 14, 2007.

  1. kenpuckfan21

    kenpuckfan21 Newbie

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    I recently got a macbook pro, and first tried to calibrate the battery. While I was running it down, i popped in a dvd, and started watching it. While it was running, I lifted it up to move it, and the playback paused, and now the screen has these lines going across it. There is one like about a third of the way down, and I can see the desktop from it, but everything from that line down, it stuck. Any ways to fix this or should I just go exchange it? Thanks
     
  2. system_159

    system_159 Notebook Deity

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    Sounds like you just froze up quicktime(or whatever you were watching the movie in). Make sure you've quit the application by checking force quit(command+option+escape). If the app is in that list go ahead and force quit it. Otherwise restart and the screen should be cleared.

    I wouldn't worry to much about it unless it starts happening a lot, then you'll want to take it in.
     
  3. Sam

    Sam Notebook Virtuoso

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    Restart the Mac, and see if the screen clears.

    If the lines are still there, then contact Apple.
     
  4. kenpuckfan21

    kenpuckfan21 Newbie

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    I ended up just exchanging it cause I got it less than a week ago. Thanks for the replies.
     
  5. Sam

    Sam Notebook Virtuoso

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    Good to hear you solved the problem (albeit by exchanging it with another one :p)!