The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Macbook Replacement

    Discussion in 'Apple and Mac OS X' started by wobble987, Nov 11, 2006.

  1. wobble987

    wobble987 Notebook Virtuoso

    Reputations:
    543
    Messages:
    2,871
    Likes Received:
    0
    Trophy Points:
    55
    my macbook has been on repair for nearly a month now :( i only had it in my hand for 2 weeks. should i ask them for a replacement instead? the problem is broken CPU fan and crooked keyboard.

    btw, i purcashed APP and buy it straight from apple via the phone, and upgrade the RAM and HDD from apple also.

    when you have a problem with your apple do you ask for replacement or repair?

    edit: btw; should i be worried that the repair compromised the laptop longterm reliability? the repair is being done at apple AD
     
    wobble987, Nov 11, 2006
    #1
  2. Starlight

    Starlight Notebook Evangelist

    Reputations:
    53
    Messages:
    529
    Likes Received:
    0
    Trophy Points:
    30
    Don't know if you would get a replacement after only one repair, but I'm sure you could at least get some compensation (in the form of something from the Apple Store).
     
    Starlight, Nov 11, 2006
    #2
  3. wobble987

    wobble987 Notebook Virtuoso

    Reputations:
    543
    Messages:
    2,871
    Likes Received:
    0
    Trophy Points:
    55
    **** it... its been on repairs for more than a month!!!
     
    wobble987, Nov 13, 2006
    #3
  4. Budding

    Budding Notebook Virtuoso

    Reputations:
    1,686
    Messages:
    3,982
    Likes Received:
    0
    Trophy Points:
    105
    Yes. Call them, explain your situation and demand a replacement. You might even be able to get a brand new Core 2 Duo Macbook.
     
    Budding, Nov 13, 2006
    #4
  5. cashmonee

    cashmonee Notebook Virtuoso NBR Reviewer

    Reputations:
    787
    Messages:
    2,859
    Likes Received:
    0
    Trophy Points:
    55
    I would call them as well. A month is way too long.
     
    cashmonee, Nov 13, 2006
    #5
  6. Wooky

    Wooky Notebook Evangelist

    Reputations:
    60
    Messages:
    692
    Likes Received:
    0
    Trophy Points:
    30
    Don't know how are things in US, but here you have a legal right to demand either your money back or a new equipment if it´s been that long.
     
    Wooky, Nov 13, 2006
    #6
  7. wobble987

    wobble987 Notebook Virtuoso

    Reputations:
    543
    Messages:
    2,871
    Likes Received:
    0
    Trophy Points:
    55
    thanks guys; i will call them again; heck, i only use my macbook for 2 weeks and its been on repair eversince.

    i'll let you know how it turns out.
     
    wobble987, Nov 13, 2006
    #7
  8. wobble987

    wobble987 Notebook Virtuoso

    Reputations:
    543
    Messages:
    2,871
    Likes Received:
    0
    Trophy Points:
    55
    just received them today; well... they let the battery run flat, when the laptop is put to sleep. coz the notebook acted a bit when i first turned it on (via an adaptor) and just restart suddenly (thats how i know that they put it to sleep instead of shutdown. is that ok?

    the people are friendly.. but they don't seems to know much about technology... hmmm...

    btw, they replace the keyboard, top case, and the CPU fan.
     
    wobble987, Nov 17, 2006
    #8