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    Macbook Pro 13" white screen w/ center globe

    Discussion in 'Apple and Mac OS X' started by clifdenhill, Jul 28, 2012.

  1. clifdenhill

    clifdenhill Notebook Enthusiast

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    Does any one know how to fix this white screen on my sisters Mac?
     
    clifdenhill, Jul 28, 2012
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  2. Karamazovmm

    Karamazovmm Overthinking? Always!

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    and what is the problem?
     
    Karamazovmm, Jul 28, 2012
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  3. clifdenhill

    clifdenhill Notebook Enthusiast

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    when she pushes the power button it just goes to a white screen with a blinking grey globe. Sorry i know its not alot of info but thts how she brought it to me.
     
    clifdenhill, Jul 29, 2012
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  4. Karamazovmm

    Karamazovmm Overthinking? Always!

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    ah ok, that means that the mac is going to the internet recovery because it couldnt find a boot HDD.

    to correct this, you need to verify whats wrong, the HDD, the sata cable, or the corrupted install.

    To verify, when the white/light grey screen appears, press alt/option you will see:

    the image of HDD, click on it.

    If there is nothing there, I would reinstall the OS via the internet recovery, which is basically to click on the globe.
     
    Karamazovmm, Jul 29, 2012
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  5. clifdenhill

    clifdenhill Notebook Enthusiast

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    Thanks Mr MM trying it now
     
    clifdenhill, Jul 29, 2012
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  6. clifdenhill

    clifdenhill Notebook Enthusiast

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    Alright i couldn't click the globe and she left her disc at school so does she have to wait to get the disc or can she boot from a usb?
     
    clifdenhill, Jul 29, 2012
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  7. kornchild2002

    kornchild2002 Notebook Deity

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    She can boot from the disc. However, if it has OS X Lion (or Mountain Lion) on it, you can recover from the Internet. It sounds like Lion is installed since it wants to recover from the Internet. Verify that the Mac is able to go online and connected to either a wifi network or a wired connection. If it can't pick up a wifi network, connect it to via an Ethernet connection.

    Edit: if it came with OS X Lion pre-installed, she will not have the discs for that computer. Apple stopped including them when they switched to Lion.
     
    kornchild2002, Jul 29, 2012
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  8. clifdenhill

    clifdenhill Notebook Enthusiast

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    Thanks for the extra help Kornchild it wasn't connected to the wireless network so i plugged in the ethernet I repped you both. :)
     
    clifdenhill, Jul 30, 2012
    #8