The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    MBP can't reading DVDs

    Discussion in 'Apple and Mac OS X' started by wave, Jul 2, 2008.

  1. wave

    wave Notebook Virtuoso

    Reputations:
    813
    Messages:
    2,563
    Likes Received:
    0
    Trophy Points:
    55
    Hello everybody!

    My Macbook Pro (SR version about 11 months old) has a problem, whenever I insert any DVD it moves the dvd inside about 30 seconds and then ejects it. No DVD works. I tried DVD movies, original Leopard and Tiger install disks and a few others. The DVDs work on other laptops. I tried inserting DVDs in OSX 10.5.4, Windows (bootcamp) and during startup. Always the same. Makes a noise similar as during eject and then after a few seconds it gets ejected.

    CDs work. Including buring CDs. It is only DVDs with the problem.
    What can I do? Send it to Apple? Any ideas?

    Thanks for your help!

    Philip
     
    wave, Jul 2, 2008
    #1
  2. Andy

    Andy Notebook Prophet

    Reputations:
    2,133
    Messages:
    6,399
    Likes Received:
    1
    Trophy Points:
    206
    Dunno much about MACs but check if you need to set a DVD region for the optical drive....
     
    Andy, Jul 2, 2008
    #2
  3. wave

    wave Notebook Virtuoso

    Reputations:
    813
    Messages:
    2,563
    Likes Received:
    0
    Trophy Points:
    55
    Not sure how to do that in OSX too. I booted in Windows XP and it is set to region 2 which I think is right for Germany.
     
    wave, Jul 2, 2008
    #3
  4. SauronMOS

    SauronMOS Notebook Evangelist

    Reputations:
    173
    Messages:
    436
    Likes Received:
    0
    Trophy Points:
    30
    Region 2 is most of Europe, Japan, and some other places.

    But it sounds like your drive is bad and you need to have it replaced. Its still under warranty? If not you're better off looking at other options to replace it.
     
    SauronMOS, Jul 2, 2008
    #4
  5. wave

    wave Notebook Virtuoso

    Reputations:
    813
    Messages:
    2,563
    Likes Received:
    0
    Trophy Points:
    55
    Yeah I got 3 years applecare so they should cover it. Just strange that CDs work without problems. I found some discussions online about older macbooks having similar problems after firmware upgrades. But nothing for the drive I got.
     
    wave, Jul 2, 2008
    #5
  6. SauronMOS

    SauronMOS Notebook Evangelist

    Reputations:
    173
    Messages:
    436
    Likes Received:
    0
    Trophy Points:
    30
    Most drives (DVD players included) have two lasers. One for CD and one for DVD. It's not uncommon for one to go bad while the other is good.

    In the past, cheaper drives and DVD players had one laser that would just get refocused depending on the disc. But these days almost everything has separate lasers for separate discs.
     
    SauronMOS, Jul 2, 2008
    #6
  7. stealthsniper96

    stealthsniper96 What Was I Thinkin'?

    Reputations:
    207
    Messages:
    1,398
    Likes Received:
    0
    Trophy Points:
    55
    Call Apple. They should replace it.
     
    stealthsniper96, Jul 2, 2008
    #7