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    Internet

    Discussion in 'Apple and Mac OS X' started by thoahau, Jul 26, 2008.

  1. thoahau

    thoahau Notebook Enthusiast

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    I just bough a new macbook white 2.1G. I wireless router working perfect for all other windows laptops . The new macbook could access to the wireless network after i choose the network,type the password. The signal show very strong. But could not browse internet through safari. access to network preferences still see the 192.168.0.101 IP address, 192.168.0.1 for the router...Nothing wrong but still now internet.

    Is there anybody have to face with this before. I lost the all last night with all the ways like restart notrbook, router, cable modem....Nothing change
    :(
     
  2. Chris27

    Chris27 Notebook Deity

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    In Safari, can you access the router at 192.168.0.1?
     
  3. thoahau

    thoahau Notebook Enthusiast

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    i still do not know what to do
     
  4. Chris27

    Chris27 Notebook Deity

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    Well when you type 192.168.0.1 into the address bar, does it bring anything up or just a typical page can't be found error?
     
  5. thoahau

    thoahau Notebook Enthusiast

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    No, I could not.
     
  6. Zeuxidamas

    Zeuxidamas Notebook Guru

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    It sounds like:

    1. You have successfully placed the MacBook on your Wireless Network (at least as far as basic features are concerned). In most cases I would suggest establishing that you can see and contact the other machines on the network, but it sounds like you might be having trouble understanding how to troubleshoot and investigate your router.

    2. It also sounds like you have cycled power on the appropriate nodes, as you frequently have to do when adding a new machine to a network with internet connectivity through a modem on the other side of a router from the new computer.

    That being said, it sometime does not hurt to cycle the power in the correct sequence. Shut down your laptop, shutdown your router, and then remove power from your modem for 15 to 30 seconds. Power the modem, then power the router. Validate in each instance that the diagnostic lights have stopped sequencing before moving on to the next step. Once the modem stops its diagnostic and then you plug in the router, and then the router finishes its diagnostic, turn on your laptop and check for internet connectivity again.

    What Chris is trying to drive you to is to see if you can access what is likely an HTML/web-page type user interface to your router which should let you check and then even change the settings on your router.

    If you open Safari and then enter the IP address of your router, it should bring up some type of login screen. If it does not, it would help if you would tell us if it says that Safari could not find the webpage, just like it is apparently doing when you try to surf the web.

    If you are not able to get through this, I recommend going to one of your Windows PCs on your network that can access the web, write down the make and model of your router, and then go to the manufacturer's website, hit the support page for the router, download the pdf of the user's manual if you have to, and look up the default means (including default username and password) of logging into the router.

    Another possibility, depending on the age of your modem and router, is that you need to make a direct connection to the modem in order for your ISP to allow that machine to gain access to the net. Several years ago, if you were adding a new machine to the network, depending on the ISP, you sometimes had to do this before you could gain access via the router. You make a direct RJ-45 to RJ-45 connection between the modem and computer, gain access to the internet, then unplug it, re-connect your wireless router (over-the-air should work), and then try seeing if you have internet access via the
    wireless connection. Another option, since we are just troubleshooting, is try making a wired connection to your router and see if you have access. This will isolate the problem to a wireless configuration issue vice an issue with the interface somewhere between your Mac/Router/Modem.

    Hope this helps.
    - Vr/Zeuxidamas>.