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    I dropped my Macbook Pro....

    Discussion in 'Apple and Mac OS X' started by cathy, May 4, 2008.

  1. cathy

    cathy Notebook Evangelist

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    ....but it seems to be working fine as far as I can tell. Kinda lost my footing while walking down some steps and fell onto the road, on top of my notebook. Fortunately it was in a thin cloth notebook case, which was inside my bag, and a couple of stuff sort of absorbed the impact. The only damage I can see is a slight dent at the top left corner, and it the metal casing sticks out just a teensy bit on the top. Also, it doesn't seem to balance so well anymore though. The bottom left corner is evalated by about 2mm off the ground.

    [​IMG] [​IMG] [​IMG] [​IMG]

    Other than that, I can't really find anything else that's wrong with it. Keyboard works, LED backscreen works, CPU still works as good as before, GPU still kicks ass, Hard drive is fine, all my ports still work, and my fans still spin as usual.

    Other than the dent, I don't really see anything else that should raise any alarms. I'm just lost at what I should do now, because I heard Apple charges a bomb just to replace the casing, and it voids my warranty as well. I'm covered by insurance, fortunately, but it seems pretty minor to claim insurance for...and I'd have to pay the first S$250 (aprox US$170) of the repair costs.*

    Also, regarding my Apple warranty, will they void it anyway whether or not I go to them to repair my case? I mean if I send my notebook to them for servicing if my notebook breaks down in the future, will they just say "You damaged your notebook, sorry." then void my insurance?

    *edited
     
  2. boypogi

    boypogi Man Beast

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    yes, sadly
     
  3. Stunner

    Stunner Notebook Deity

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    If the damage to your notebook is very much noticeable, then Apple may realized that you damaged your notebook. Post up some pictures so that we can evaluate this ourselves and give you our opinions about your notebook's appearance.
     
  4. cathy

    cathy Notebook Evangelist

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    *sigh* okay....so what choice do I have?
     
  5. blurb23

    blurb23 Notebook Consultant

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    Do you have some sort of accident coverage through your Homeowner's insurance or anything?
     
  6. cathy

    cathy Notebook Evangelist

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    Yea, it covers repair costs for accidents and thefts, but there would be a lapse once I make 2 repairs, or 1 replacement. Also, I'd have to pay the first SG$250 (aprox US$170) of the repair costs.
     
  7. cathy

    cathy Notebook Evangelist

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    Hmm...would anyone advise bringing it to someone to bang the dent out, if they promise to be gentle?
     
  8. stealthsniper96

    stealthsniper96 What Was I Thinkin'?

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    I think it's illegal for them to do that. Theres a law that says if you do an aftermarket upgrade to something and then something breaks, the manufacturer has to prove it was that aftermarket upgrade that caused the failure. That law might also apply here. Sadly, I don't remember what the law was called :(. I'm pretty sure it was like mansum sumthin. Maybe somebody here will know.
     
  9. Sam

    Sam Notebook Virtuoso

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    I think that if the damage was caused by the accident, then its not covered, but if it is completely unrelated then Apple will repair it. Although its hard to judge that.
     
  10. system_159

    system_159 Notebook Deity

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    Damaging your machine doesn't automatically void your warranty. They look it over every time it comes in and if it shows damage they mark it down in their system. Sam was right about how they deal with it. If there's a huge dent on the top of the case and you're trying to get your screen replaced they'll tell you to bugger off. However if there's a dent on the top and you're reporting a battery issue they'll most likely repair it under warranty.

    The one thing that they will never help you with after a drop/damage is hard drives.
     
  11. null84

    null84 Notebook Evangelist

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    they have the right to void your warranty, but you still have it. If I were you, I might take a few pictures or make a short clip with date which showed your notebook runs perfectly fine after the incident.
     
  12. ericlala

    ericlala Notebook Consultant

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    i would just leave it if it is such a tiny cosmetic blemish because it wasn't apple's fault that the laptop dropped and everything is still working perfectly like you said.