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    HDD crashed "Click of death" any chance of data recovery without voiding warranty

    Discussion in 'Apple and Mac OS X' started by ajaidev, Oct 27, 2011.

  1. ajaidev

    ajaidev Notebook Consultant

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    Bought my MBP on 25th July 2011 and yesterday the hard drive died which happened when i was watching a movie and all of the sudden the laptop froze. I restarted it and stated to hear a click-click sound from the hard drive. This is really a huge tragedy for me since my Flash based website project and my SQL backend was inside the thing not to mention games downloaded from stream for Windows via bootcamp "Net speed is not super fast in India it takes ages to download one 10gb game"

    Never expect a HDD to die so soon that also on a Apple product :( called their customer care no they told me there is no data recovery included in their warranty.

    So what should i do?

    Should i give it to the professional data recovery people who are located in India but charge a lot and their is no guaranty that data will be recovered. To add to that fact my MBP may lose its warranty.

    Should i try putting the whole laptop in a sealed bag and shove it in the freezer and try it after 24hrs as suggested by the local computer vendor...
     
  2. lewdvig

    lewdvig Notebook Virtuoso

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    I had this happen on my iMac.

    On boot it would seem to freeze and click away. I discovered that it would eventually boot - it required about 10 hours. I salvaged everything that I could and Apple replaced the drive.

    This taught me two things:
    1. With something as easy to use as Time Capsule built into OSX, I had no excuse for losing anything.
    2. Redundancy if good. In addition to Time Machine, I keep important stuff synced to the cloud (skydive 25 gb free, box 50 gb free, dropbox 5 gb free, iCloud 5 gb free, etc.)

    Hope you salvage your data!
     
  3. xfiregrunt

    xfiregrunt Notebook Evangelist

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    I think the hard drive is considered something you can take out of your machine, so you don't void your warranty if you remove your hard drive.
     
  4. doh123

    doh123 Without ME its just AWESO

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    You can void the warranty on the hard drive by sending it to recovery... but do NOT send your whole computer. If you want to try the freeze trick (very very little chance of it working by the way) do NOT do it to your whole computer!!!! remove the hard drive and do that directly.

    This will be one of those times you get taught to have a backup. Drives die... all drives die. its not a matter of "if" it will die, its just "when" You hope its after you get rid of the computer, but it can die at any time.
     
  5. ajaidev

    ajaidev Notebook Consultant

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    I know that HDD's die but this one died without any reason not to mention the small time period involved. My old HP's hdd developed problems after 3 long years and that also limited to BSOD's and clicks never had a hdd die without any symptoms :( i so want to blame Apple for bad quality checks but then again such things are bound to happen.

    Now since you all say that removal of HDD does not void MBP's warranty will try the freeze thing today with only the HDD...
     
  6. paper_wastage

    paper_wastage Beat this 7x7x7 Cube

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    um.... don't think Apple makes HDDs... they order it from a manufacturer

    things do go bad...if you want them to check their products for 99.9999999% reliability, then you'll pay more than $10000000 for their products
     
  7. hf2046

    hf2046 Notebook Guru

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    You just got the 1% out of the batch that fails early. You can try taking your machine into an Apple Store (if there's one nearby) and have the staff there boot your Macbook in target disk mode. Then try to salvage your data that way. Or you can try it yourself if you have a friend with a Mac.

    Target Disk Mode - Wikipedia, the free encyclopedia

    Backup your data, especially if you have important work you can't afford to lose, no matter how new the computer is.