Finally got my Macbook pro...

I finally bought my first mac.... so far so good except for one dead pixel... im not sure if it's dead or just stuck but I tried using pixel fix but it's still there...

it's not too noticable but still it kinda bothers me a bit knowing that there is one... any suggestions on how to fix this? I know I can't really return it to apple since there is a minimum of 3 dead pixel before they replace it. Is that right?

Anyway... I'm happy so far.... and one more thing... I cant use ctrl+c for copy anymore... LOL

 

First of all, congrats on your new MacBook Pro .

Well, technically Apple states you need 3 dead pixels to warrant a replacement, but sometimes the Apple Store employees will replace it for you anyways. It does depend on where it is (if its in the middle of the screen it's obviously more annoying than in it was at a corner of the screen) and if you can talk them into it.

Is the pixel black? Or does it have a colour such as red or green or blue? If it has a colour its a stuck pixel, if its black its a dead pixel.

By the way, congratulations again to zadillo in the post below .

 

Command-C for copy does the same thing as Cntrl-C to copy.

For what it's worth, you may get lucky if you complain to Apple about the dead pixel - their policy seems to be officially kind of murky. That is, officially, it's got to be a certain number of pixels, etc. But I've heard of a number of people who have managed to convince someone to exchange it for a single dead pixel. Not guaranteed, but you never know.

I would say that though if that's the only issue, I would see if you could live with it or not.

-Zadillo

 

All of a sudden I'm worried about getting a dead pixel in my upcoming MBP... how frequent is this epidemic?

 

well its in middle and little bit to the left... it doesnt bother me as of now... I'll try to see if I can replace it... who knows...

but i'm still excited with my mac!!

 

I wouldn't describe dead pixels as "epidemics" - they're sort of a fact of life with pretty much any notebook screen. It's sort of the luck of the draw.

Again, if you do get one and it really bothers you, it's often possible to complain to Apple and get an exchange (I've heard this is especially true with online orders, where people have been able to just call them up, say they have a dead pixel and it bugs them, and get an exchange).

-Zadillo

 

That doesn't seem bad. If a screen has a dead pixel, is it always either white or black? Or can it be other colors as well?

 

dbam987, as zadillo said its not an issue with Macs but with all consumer electronics with a screen. The PSP had so many complaints with dead/stuck pixels on the screen.

Your MacBook Pro has a 14-day return/exchange time, and if you notice it and it really bothers you exchange it with another one at the Apple Store.

A dead pixel is a pixel that doesn't work. That's why it is black. If you have a pixel that displays a colour, such as blue, red or green, then it is a stuck pixel and not a dead pixel. Stuck pixels work, but the colour they display is stuck. There are several ways that claim to be able to fix stuck pixels, such as massaging the screen around the pixel lightly, or running videos with flashing RGB colours to try and "unlock" the stuck pixel.

 

Guess I'm getting a bit too paranoid for nothing at this point.

 

A dead pixel will usually appear as black, because it's essentially a pixel that doesn't light up.

A stuck pixel is something different, and could be stuck on different colors (usually the most annoying of which would be something like a stuck pixel that is red or green). Sometimes stuck pixels can eventually become unstuck (there are a variety of dead/stuck pixel checking programs that you can set to run in a continuous loop cycling through lots of colors, and this will sometimes unstick them).

-Zadillo

 

so I can actually have my macbook exchanged to a new one within 14 days???

 

If there's a problem with it, yes. Officially that would mean a significant problem (some problem with the build quality, defect in the screen, etc.). A single dead pixel NORMALLY doesn't quality, but as has been mentioned, it is often possible to convince Apple to accept an exchange for a dead pixel or two (with a little arguing, if necessary).

-Zadillo

 

I've decided not to worry about the dead pixel.... There's only one and since it's not dead center, I'll just enjoy my new laptop and stay up the whole night....

By the way... SAM!!! thanks for all the post and replies you made before... it helped me decide which mac i should get...

thanks to Zadillo too...

 

Cool, hope you enjoy it!

And yeah - I used to really be annoyed by dead pixels - not so much that they interfered with anything really, but just the idea of them.

I think what made me get over them was when I got my PSP - it had 3 dead pixels, which were pretty noticeable, but I sort of trained myself to ignore them.

My current desktop LCD monitor, a Dell 2005fpw 20" monitor also has a couple of dead pixels, but I think one of the perks of a 1680x1050 res at that size is that the individual dead pixels are pretty hard to notice - I really have to look for them to see them.

-Zadillo

 

No problem, robertosee . Happy to help out, and glad I've been helpful.

And also, stuck pixels sometimes go away over time. I had a LCD monitor that had a blue stuck pixel, and I just ignored it and now months later its gone, or in other words its no longer stuck.