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    Computer says Printer is OFF LINE!

    Discussion in 'Apple and Mac OS X' started by Gutter Duster, Dec 29, 2012.

  1. Gutter Duster

    Gutter Duster Newbie

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    I have a Mac Power Book Pro. I have 10.6.8 installed. I'm trying to use a Canon iP100 injet printer either by WiFi or BlueTooth. I have the BlueTooth device that Canon recommends for the printer. I believe I have switched or enabled all buttons or checkmarks that I can find, but the computer contiunes to say that the printer is off line. I paired the computer to the printer and the computer see it, but that is where it stops :mad:. Any idea what I should or check next :confused:? Of course Canon says it the computer. Thanks
     
  2. kornchild2002

    kornchild2002 Notebook Deity

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    Did it require the installation of specific software? Did OS X download and install a "driver" package for your printer? The next suggestion I have is try to use wi-fi instead if both of those things have already happened.
     
  3. Gutter Duster

    Gutter Duster Newbie

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    I got it solved...besides this site, I sent an email to Canon and about the 5 email back and forth, one tech had me go to the Print/Fax area and remove the printer. I then added the printer back and it works now. Prior to this I completely removed the print drivers from the hard drive and reload them. I also loade a second item called Setup Utility Ver. 2.4.1 in the Software section. So, once I removed and replaced the printer as above it workes. Have not tried WiFi yet, one thing at a time.
     
  4. kornchild2002

    kornchild2002 Notebook Deity

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    It's a little weird. Is your printer AirPlay certified? I have a wireless HP printer that is AirPlay (I think Apple may call it AirPrint) certified. I didn't have to do anything in order for my iPhone 5 and iPad to see it and my MBA automatically detected the printer, downloaded a 180MB driver package (I could print without the driver package but not scan or access the SD card slot), and I was able to print over wi-fi. It also works with bluetooth but from what I have read online, bluetooth printing can be fickle at best and that its better to go through wi-fi at least for my printer. You might want to try doing the same as that would allow you to just use one wireless method instead of having your bluetooth on and wi-fi on both doing different things.
     
  5. Gutter Duster

    Gutter Duster Newbie

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    One of the reason why I needed or wanted "Bluetooth" was that this printer is small enough that it fits into a drawer when not in need of a printer. We have the printer in our motorhome and use it while on the road. It was a pain in the #$%^ to get up from where you were sitting and plug in the printer for a single page. Unplug it and only to come back a few moments later to print something else U wanted. The printer is not one that Mac says is AirPrint type. So I just had to sort of struggle getting it to work. Sometimes I just wish it was not so hard or time consuming getting everying to work as U want.