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    Check out what Fedex did to my MBP

    Discussion in 'Apple and Mac OS X' started by lixuelai, Aug 21, 2009.

  1. lixuelai

    lixuelai Notebook Virtuoso NBR Reviewer

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    lixuelai, Aug 21, 2009
    #1
  2. Tinderbox (UK)

    Tinderbox (UK) BAKED BEAN KING

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    Did they shoot it?
     
    Tinderbox (UK), Aug 21, 2009
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  3. lixuelai

    lixuelai Notebook Virtuoso NBR Reviewer

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    Dunno, I was thinking that but it didnt go through. Somebody at Fedex must be a Microsoft fanboy :S
     
    lixuelai, Aug 21, 2009
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  4. tenderidol

    tenderidol Notebook Evangelist

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    Holly crap! Was your computer coming back from a repair center? That's brutal!
     
    tenderidol, Aug 21, 2009
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  5. Luke1708

    Luke1708 Notebook Virtuoso NBR Reviewer

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    That was a nasty surprise. i hope apple will send you a replacement.
     
    Luke1708, Aug 21, 2009
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  6. Xirurg

    Xirurg ORLY???

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    They surely hate you :eek: :eek:
     
    Xirurg, Aug 21, 2009
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  7. Vaath

    Vaath Notebook Deity

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    We must form an Apple lynch mob and storm fedex HQ!!!!
     
    Vaath, Aug 21, 2009
    #7
  8. Greg

    Greg Notebook Nobel Laureate

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    I seriously hope (for your sake) that Apple with hit FedEx up for a replacement on this one.
     
    Greg, Aug 21, 2009
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  9. Flounder911

    Flounder911 Notebook Consultant

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    i wouldnt hope for a replacement, i would demand a replacement obviously... it honestly looks like this thing got shot or stabbed on a spike... i would of been chasing the fexed truck down the road like a fat kid runnin after the ice-cream truck...
     
    Flounder911, Aug 21, 2009
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  10. HLdan

    HLdan Notebook Virtuoso

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    It's good that the OP is covered. Funny though, you certainly know when you're registered with too many forum sites when you see the same OP post the same thing on different forums. NBR and MacRumors. At least those 2 that I know of. :p
     
    HLdan, Aug 21, 2009
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  11. lixuelai

    lixuelai Notebook Virtuoso NBR Reviewer

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    That is just the tip of the iceberg ;)




    Lol I only put on here and Macrumours as I was browsing both at the time my roommmate called me about this. I actually dont have the notebook in front of me. My roommate picked it up from the front desk at my dorm and call me about a hole in it. He then sent me pictures and lets just say I was not pleased -.-"
     
    lixuelai, Aug 21, 2009
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  12. Flounder911

    Flounder911 Notebook Consultant

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    was your roommate shot at and used the laptop to save his life?? perhaps you could sell this story to apple for a new add slogan :p
     
    Flounder911, Aug 21, 2009
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  13. tenderidol

    tenderidol Notebook Evangelist

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    Are you sure this wasn't a case of "jealous roommate taking revenge"? :D



    Kidding of course.... Good luck with all the paperwork, investigation, etc etc you'll have to go through to get it repaired or replaced. It's just unfortunate! I've seen many boxes mutilated by UPS and/or FedEx delivery guys, but this is the worst!
     
    tenderidol, Aug 21, 2009
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  14. Cod4

    Cod4 Notebook Enthusiast

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    WOW

    Macs getting shot at, it looks like a bullet went through the box. Now i have a reason to go buy in store. Next gen Macbook pro should be bulletproof lol. Good luck with the replacement.
     
    Cod4, Aug 21, 2009
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  15. tenderidol

    tenderidol Notebook Evangelist

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    I was thinking of ordering through Apple first, but decided to pick it up myself from the bookstore. Glad that I did! Not that this will happen to everyone, but even the idea of receiving your computer in that condition is frightening!
     
    tenderidol, Aug 21, 2009
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  16. zOne31

    zOne31 Notebook Consultant

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    Wow that sucks. I've never been a big fan of Fedex anyways. UPS is so much better.
     
    zOne31, Aug 21, 2009
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  17. Sponsi

    Sponsi Badibade

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    Look on the bright side, you'll now get a brand new latest generation UMBP.
     
    Sponsi, Aug 21, 2009
    #17
  18. doh123

    doh123 Without ME its just AWESO

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    that is highly debatable...

    in most places I've worked we pronounce UPS as "oops" cuz they mess up and trash stuff so often... I'd always pay double to use fedex over UPS... they have broken so much stuff I've seen when working closely with a shipping department at a place I used to work... And after making them switch to Fedex, everything was nicer from shipping, to damage, to just customer support... I don't know how anyone can stand UPS other than trying to save a buck.

    even had a UPS driver before that had to bring us so much stuff on his truck, he packed too much in there and hes like "everyone stand back I'm opening it!" and he throws it open and boxes just poor out... and hes like throwing them around.... until i scream at him and tell him this is fragile computer equipment, then he was a bit ore careful... several things were actually broken from that shipment, and his manager didn't seem to understand what the problem was, because damage in shipment "just happens" Never seen fedex do anything like that, though no one/company is perfect.
     
    doh123, Aug 21, 2009
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  19. NlightN

    NlightN Notebook Guru

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    Perhaps you should switch to a ToughBook. Testing shows it still works after the screen has been shot with a 22 calber gun. But then it would be hard to work with as the dailey user.

    LOL

    N
     
    NlightN, Aug 21, 2009
    #19
  20. electrosoft

    electrosoft Perpetualist Matrixist

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    This.....

    I prefer FedEx and USPS over UPS anyday of the week.
     
    electrosoft, Aug 21, 2009
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  21. HLdan

    HLdan Notebook Virtuoso

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    Ha, you call UPS (oops) and I call Fedex (Fed-Excuse) :D . Just like Mac and PC, they both have their plusses and minuses but I still prefer Fedex over UPS.
     
    HLdan, Aug 21, 2009
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  22. BlindSword

    BlindSword Notebook Enthusiast

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    wow that really sucks, fed-ex better replace that for you.
     
    BlindSword, Aug 22, 2009
    #22
  23. Luke1708

    Luke1708 Notebook Virtuoso NBR Reviewer

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    im jealous. i wish fedex also broke mine.
     
    Luke1708, Aug 22, 2009
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  24. SPEEDwithJJ

    SPEEDwithJJ NBR Super Idiot

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    Oh, that is some hardcore handling by some delivery guy...... :(

    lixuelai, hope you get things resolved. Good luck.
     
    SPEEDwithJJ, Aug 22, 2009
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  25. Soloman

    Soloman Notebook Consultant

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    You are going to have a very tough time collecting from anyone.

    Once you or someone signed the receipt form for whoever delivered, it removes them from all responsibility for that package. Its yours any damage noticed after signing it tough luck. I never ever allow anyone to sign for anything of this value. I look at the package before signing and if there is a significant hole as yours I would be on the phone to whoever to talk to a manager before signing anything.

    Opening the package also destroys any chance of proving mishandling, you opened it you could also have put the hole in it while doing (their logic).

    All I can say is good luck arguing with them because you will need it to collect anything from them.
     
    Soloman, Aug 22, 2009
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  26. lixuelai

    lixuelai Notebook Virtuoso NBR Reviewer

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    Lol dont be so fatalistic. I won't have any problems getting a refund. I won't be collecting anything anyway. I am not Fedex's customer, the shipper is. Any claims has to be from the shipper. I have bought and sold stuff on Ebay long enough to know how to handle a shipping damage. Even if there was no insurance whatsoever I would still have a full refund. It is not getting the notebook that annoys me.
     
    lixuelai, Aug 22, 2009
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  27. Soloman

    Soloman Notebook Consultant

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    Thats good Im coming from personal experience with a major online retailer. Package they sent was undamaged on the outside but once I opened it up the thing was in pieces. Turned out the shipping dept. smashed it in packaging and just sent it out as is. Took almost a year to clear it up.
     
    Soloman, Aug 22, 2009
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  28. Deathwinger

    Deathwinger Notebook Virtuoso

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    That's Michael Dell telling you.

    Dude, you're getting a dell.
     
    Deathwinger, Aug 22, 2009
    #28
  29. MKang25

    MKang25 NBR Prisoner

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    Yea if you bought something from Ebay then your covered. Its amazing how much Paypal protects the buyers. Moreso then if you were to buy something from a online website.
     
    MKang25, Aug 22, 2009
    #29
  30. ATC

    ATC Notebook Deity

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    This makes me nervous; my new 24" iMac has shipped and it's with FedEx.
     
    ATC, Aug 22, 2009
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  31. miichael

    miichael Notebook Consultant

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    wasnt fedex imo
    the puncture hole is straight in box to the foam yet the notebook has a scratch leading up to hole which looks shape of a flat head screwdriver and then the scratch would could have been caused by a failed attempt to damage the notebook..
     
    miichael, Aug 23, 2009
    #31
  32. tenderidol

    tenderidol Notebook Evangelist

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    So, are we all narrowing this down to the roommate, then? :D
     
    tenderidol, Aug 23, 2009
    #32
  33. MKang25

    MKang25 NBR Prisoner

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    Or the seller who damaged it the minute before he shipped it, on accident or purpose who know.s
     
    MKang25, Aug 24, 2009
    #33
  34. Amnesiac

    Amnesiac 404

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    Whoa damn, how the heck did that happen?!!

    I thought that Macs were invincible, and just worked...
     
    Amnesiac, Aug 24, 2009
    #34
  35. lixuelai

    lixuelai Notebook Virtuoso NBR Reviewer

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    Lol I would rather trust my roommate than the seller. Anyway i don't know how it was damaged. Seller told me he will contact Fedex on Monday to collect the package and have the damaged examined.
     
    lixuelai, Aug 24, 2009
    #35
  36. Xirurg

    Xirurg ORLY???

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    the troll of the week!
     
    Xirurg, Aug 24, 2009
    #36
  37. Amnesiac

    Amnesiac 404

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    Well, it is kind of true. I mean, Macs just work. They don't break. Not OS related anyway.

    But I did see a person snap a MacBook Air in half on Youtube. That was pretty good.
     
    Amnesiac, Aug 24, 2009
    #37
  38. tenderidol

    tenderidol Notebook Evangelist

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    I was only kidding :D

    I didn't realize that this was an eBay purchase. As mentioned before, this could be a way to sell a dead laptop and recover the cost from the shipping co. Who knows?

    Either way, good luck with the recovery!
     
    tenderidol, Aug 24, 2009
    #38
  39. doh123

    doh123 Without ME its just AWESO

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    and you dont realize how thats a troll?

    Just because something has less problems, doesn't mean it has no problems, or is nuclear bomb proof.
     
    doh123, Aug 24, 2009
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  40. Luke1708

    Luke1708 Notebook Virtuoso NBR Reviewer

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    Whoa, i didn't know my mac coudnt be blasted with an atom bomb and i could use it as a weapon for mass destruction. thanks for the heads up. ;)
     
    Luke1708, Aug 24, 2009
    #40
  41. Xirurg

    Xirurg ORLY???

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    thats why Obama and Medvedev use macs :D :D :D
     
    Xirurg, Aug 24, 2009
    #41