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    Brother's Macbook air won't power on.

    Discussion in 'Apple and Mac OS X' started by ttt0649, Dec 17, 2011.

  1. ttt0649

    ttt0649 Notebook Enthusiast

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    Brother has a Macbook air 11" that will not power on. This happened one week after his 1 year warranty.

    I want to try and fix it for him before sending it to Apple. Any help would be appreciated.
     
    ttt0649, Dec 17, 2011
    #1
  2. shriek11

    shriek11 Notebook Deity

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    Were there any warning signs / problems before things went south?
     
    shriek11, Dec 17, 2011
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  3. cardriver

    cardriver Notebook Consultant

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    or you can take it can as early as possible. they might be nice since its only a few days out.
     
    cardriver, Dec 17, 2011
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  4. Steven

    Steven God Amongst Mere Mortals

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    Just saying it won't turn on does not mean anything to us.
    Can you give us more details? Are any lights working? Did anything go wrong before it failed to startup?
     
    Steven, Dec 18, 2011
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  5. ttt0649

    ttt0649 Notebook Enthusiast

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    i really dont know what happen with it. his 5 year old son was playing with it and now it won't power on. No lights or anything. Its just dead. I tried to take it to apple but they said its out of warranty.
     
    ttt0649, Dec 18, 2011
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  6. Curse The Sky

    Curse The Sky Notebook Consultant

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    Is there any chance that it has a dead battery AND a dead AC adapter? Do you have any other AC adapters that you could try using? Maybe they can try at an Apple Store.
     
    Curse The Sky, Dec 18, 2011
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  7. KCETech1

    KCETech1 Notebook Prophet

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    sorry, best guess is fractured mainboard. my 4 year old killed one of mine by twisting it. you can try another power adaptor if a friend has one.
     
    KCETech1, Dec 19, 2011
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  8. QueenOfSpades

    QueenOfSpades Notebook Consultant

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    Take it in again, and ask to speak to a manager. I used to work at Apple when I was in school, and they often repaired macs that were several months out of warranty. Be firm but polite. Tell them you're disappointed that the machine lasted 12 months and 1 week, etc.

    As long as it's not water damage, they will fix it, and trust me, it's worth it. Repairs on out of warranty macs are pricey. Good luck.
     
    QueenOfSpades, Dec 19, 2011
    #8