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    13" mbp keyboard damage

    Discussion in 'Apple and Mac OS X' started by DrTurkelton, Oct 17, 2009.

  1. DrTurkelton

    DrTurkelton Newbie

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    I recently spilled some mountain dew on my mbp. I turned it off and wiped it down and it works fine except the spacebar and a couple other keys are sticking down and dont have a good mechanical response. Does anyone know how much it would cost to maybe clean under the keys or replace them?
     
  2. doh123

    doh123 Without ME its just AWESO

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    keyboards with backlights are expensive... as well as the labor for changing them out. They are quite tough to get to with the unibody design, you have to pull most of the laptop completely apart.

    I'd pop the key covers off and try to manually clean it out before resorting to keyboard replacement.
     
  3. marcosdjcm

    marcosdjcm Notebook Guru

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    Home contents insurance would be the best way to go
     
  4. DrTurkelton

    DrTurkelton Newbie

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    Can you put the keys back on if you take them off?

    And I'll look into Home Contents insurance but I dont know if they have that here, thanks.

    I went to the apple store today and If I go with them it would cost 500$ :(, which of course I dont have.
     
  5. DrTurkelton

    DrTurkelton Newbie

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    Just did it myself and saved 500 bucks, what a rip off.
     
  6. Khris

    Khris Yes I am better than you!

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    $500 isn't a rip off considering what has to be done. You're paying for parts and labour to rip the whole laptop apart.

    Glad to hear that you did it yourself, but next time don't be so careless. I don't understand why people purposely have food or liquids next to their $2k+ laptops.
     
  7. Seshan

    Seshan Rawrrr!

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    $500 to clean under the keys? I don't think they would clean it, but replace it. That's why it would be $500.

    Yeah, I always keep drinks or food at least a foot away. That way I don't have to worry about having to spend $500+.
     
  8. yuio

    yuio NBR Assistive Tec. Tec.

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    by the way I believe that these apple keyboards are built rigth into the chassis and they need to give you a chassis to do the repair.
     
  9. Khris

    Khris Yes I am better than you!

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    The keyboard can be replaced without having to replace the whole bottom shell......whether or not Apple will do so I don't know. I have seen on sites like iFixit.com where they've been able to remove the entire keyboard to replace it.
     
  10. cyber16

    cyber16 Notebook Deity

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    If you went to Apple with the problem, I am sure they flagged your serial number as liquid spill, therefore any Apple care you had, likely will be gone.
    That is if they find any internal corrosion
     
  11. surfasb

    surfasb Titles Shmm-itles

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    Removing the keys on the keyboard can be done.

    Whoever said $500 is worth it to clean up a bunch of Mountain Dew has obviously never cleaned a keyboard before. It is akin to highway robbery to charge to clean off a keyboard.
     
  12. Khris

    Khris Yes I am better than you!

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    $500 was probably to replace the entire keyboard/bottom shell. Before you go jumping to conclusions, make sure you know what the quoted price includes.
     
  13. DrTurkelton

    DrTurkelton Newbie

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    Thank you, I know I was stupid but it still doesnt justify 500$ for such an easy fix.

    All I had to do was pop a couple keys and their hinges off, soak it in some water, wipe them down and clean the space on the keyboard with a toothbrush and it works like new. The guy at the apple store said their was a master hinge that all the keys use that would have to be replaced and that part alone costs 325$, than another like 150 in labor to install. I dont see why they didn't offer to just pop the keys of and clean it themselves for like 30 bucks.

    And the guy at the store didnt even look inside the notebook to see if the spill damage indicator had gone off, he just pressed the keys down for like ten seconds and told me it would end up being around 500 bucks to fix.
     
  14. surfasb

    surfasb Titles Shmm-itles

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    Ugh, that sucks man. I feel for your loss.

    Since the $500 wasn't to replace the whole shell, we can see who's really jumping to conclusions. And who got the bright idea to replace a whole shell to repair spilled milk.
     
  15. Greg

    Greg Notebook Nobel Laureate

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    It is more than just a keyboard repair. They are asking for $500 to repair the keyboard and still keep it under warranty. That $500 might have to go towards a future (or immediate) motherboard replacement if liquid got inside of the machine (which it probably did).
     
  16. surfasb

    surfasb Titles Shmm-itles

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    Like I said. This is akin to highway robbery. You could buy yourself an accidental protection plan for that cost. Then fling the laptop at them for charging such a cursed rate for keyboard repair.
     
  17. AMD_PhenomX4

    AMD_PhenomX4 Notebook Guru

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    You could almost buy yourself a new HP DM3 AMD Neo X2 notebook from bestbuy with $500.
     
  18. crazycanuk

    crazycanuk Notebook Virtuoso

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    the $500 replaces the keyboard and main shell, if there was fluid damage ... thats an extra $5-700
     
  19. Luke1708

    Luke1708 Notebook Virtuoso NBR Reviewer

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    alas, apple does not have accidental damage...if it was possible to have it, i'd buy it and crush my mac in front of them to get a brand new one :rolleyes:
     
  20. crazycanuk

    crazycanuk Notebook Virtuoso

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    ROFLMAO, I have though that many a time as well
     
  21. Khris

    Khris Yes I am better than you!

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    If you'd read my post, I said "probably" to replace the whole shell. I wasn't jumping to conclusions, I was making an assumption.
     
  22. doh123

    doh123 Without ME its just AWESO

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    I dunno I drink over my laptop all the time.... thats why I got a sippy cup :)
     
  23. surfasb

    surfasb Titles Shmm-itles

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    That my friend is quite a solution. It's got sponge bob on the outside?
     
  24. crazycanuk

    crazycanuk Notebook Virtuoso

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    LOL, shoulda thought of that before I gave my daughters toughbooks. but somehow im sure at 12 and 10 they dont want sippy cups back :)
     
  25. surfasb

    surfasb Titles Shmm-itles

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    Make the employees drink coffee out of sippy cups. That will be a sight to see.

    edit:

    Oh the nerve. You try to get out through a technicality. It's like the guy who loses all his money in poker and then says, "well it was my parents money anyways." Even if it was you money, you still would of lost.
     
  26. crazycanuk

    crazycanuk Notebook Virtuoso

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    HA HA im sending that memo to a couple of managers that THEY have to use sippy cups due to volume of keyboards filled with coffee and 7up
     
  27. surfasb

    surfasb Titles Shmm-itles

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    Tell them, from design engineering, it makes sense.

    Rather than relying on the user's conscious awareness to limiting their mistakes(or technically, it's a slip), you are implementing a design that physically limits their slips.

    Maybe something good will come of this thread!
     
  28. crazycanuk

    crazycanuk Notebook Virtuoso

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    or I can give them all those rubber roll up keyboards I have sitting around.