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    mx15 video driver keeps failing

    Discussion in 'Alienware M15x' started by sgttoughbook, Jan 18, 2012.

  1. sgttoughbook

    sgttoughbook Notebook Consultant

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    can any one tell me why this keeps happening ill be useing it just fine then all of a sudden the screen flashes and it says video drver has failed . ive reloded it and no help dell has no clue either (BIG SUPRISE). ANY ONE ELSE HAVE THIS ISSUE.

    -JOHN-
     
    sgttoughbook, Jan 18, 2012
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  2. Mr Pras

    Mr Pras Hardware and systems

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    I've had this issue before - You don't mention what card you have but since it's 512MB I assume it's the 240M?

    I just got dell to come out and replace my motherboard and video card because of this same issue.

    It happened to me mostly when browsing while watching a video - some kind of graphics card issue for sure, but then could be a motherboard thing.. Not sure - so they went ahead and replaced both.

    Push them on it - if you have your warranty - that's what you paid for!!
     
    Mr Pras, Jan 18, 2012
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  3. sgttoughbook

    sgttoughbook Notebook Consultant

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    they have replaced the mother board and video card it makes no sense its a driver you think they would have this figured out
     
    sgttoughbook, Jan 18, 2012
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  4. Mr Pras

    Mr Pras Hardware and systems

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    Perhaps if you give more details we might be able to figure it out..

    Which model of video card (240m?)

    Which drivers have you tried - only the ones from Dell or the WHQL from Nvidia (this would help to explore the issue)..

    Which Bios (A09?)

    I have had that issue before also, but not so much recently - maybe try flashing a new video bios? You can find out which version of the VBIOS you have using a utility like GPU-Z - Google for that ;)

    I'm sure we can figure it out, help us help you and give us as much detail as you can please!

    General rules
    1 Tech support looks to forums like this for it's answers
    2 If it's a real issue - it's usually being discussed or been resolved by the community - use google more!!
     
    Mr Pras, Jan 20, 2012
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  5. Zlatko

    Zlatko Notebook Enthusiast

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    I use the 240m and I've had this problem as well. It stopped after I installed the latest 285.62 drivers from nvidia.
     
    Zlatko, Jan 20, 2012
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  6. Mr Pras

    Mr Pras Hardware and systems

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    Yeah, I think that a new driver would fix it also since I only had that issue in the really early days..
     
    Mr Pras, Jan 21, 2012
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