So I've been struggling with my GPU for about a year. Had to reinstall windows a lot because it went to black screen on login, and everything stopped working(i checked with the numlock key).
Recently no matter which version of windows or AMD driver I install, it goes to black screen the moment i'm installing the AMD driver (I tried installing through device manager or using the installer without ticking catalyst).
My question is, how would i know if the issue is actually with my GPU and not something else?
I've also been getting the error clock_watchdog_timeout a few times after installing the driver and waiting about 10 mins into the black screen.
I have the default i7 build and 5850m gpu.
edit: for more info, I've updated the bios and reapplied thermal paste to both gpu and cpu(after the blackscreen stopped going away).
also I'm using win8.1 64bit right now, but I couldnt get it to run on win7 64bit with the original dell driver.
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This may not be the GPU. Could be the motherboard or another component (hard drive, RAM, CPU). First, try doing a power drain:
1- Remove AC Adapter
2- Remove battery
3- Hold down power button for ~20-30 seconds
Then from the boot menu (press F12 at Alienware startup screen), choose Hardware Diagnostics and let the test run in its entirety. Let us know how it goes. -
aight i did as u said, ran the whole 30min test and no problems were detected.
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So it works fine with Win8? Did you try other drivers in W7 besides the one's on Dell's site?
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I've tried the 15.7 and crimson beta, plus a few old ones i downloaded from guru3d, i get the same result for all of them. -
Probably a hardware issue then. But it could be a problem with the CPU which can also indicate a problem with the motherboard itself. Have you tried re-seating the CPU and RAM modules? Do all CPU cores show up in task manager? The error you described seems to indicate a CPU issue:
https://msdn.microsoft.com/en-us/library/windows/hardware/ff557211(v=vs.85).aspx?tduid=(f25e91f13a92f2022f29d554614bce12)(256380)(2459594)(TnL5HPStwNw-Ejz0WfBcuM4_rojlWwOCDQ)()
EDIT: Also, are you running the latest A09 BIOS?
EDIT 2: I also recommend running a hard drive diagnostic test. What model hard drive are you using? Also make sure you are monitoring your temps on the CPU and GPU. Make sure they are not overheating. -
Alienware-L_Porras Company Representative
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I'll try reseating them once I get back from work.
Task manager shows everything normal in regards to CPU, all cores and processors are fine.
I use HWMonitor to check the temps, theyre aruond 60-70c which is normal for me. But it doesn't show any GPU, i'm guessing it's because I haven't installed the GPU drivers, so its detecting the Microsoft display adapter.
[/QUOTE]EDIT 2: I also recommend running a hard drive diagnostic test. What model hard drive are you using? Also make sure you are monitoring your temps on the CPU and GPU. Make sure they are not overheating.[/QUOTE]
i'm using an OCZ agility 2 ssd, but i tried my original hard drive and tried both win8 and 7 on it, same problem -
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Since you did all those tests, I'd echo Porras's post about the video card failing.
That's most likely it, but it doesn't exclude a failing motherboard either.
CPUs themselves rarely fail, but that's a possibility too. It's gonna be hard to diagnose this without trying replacement parts.
Do you know anyone who can loan you a video card to test? And try installing drivers for the graphics card to check its temps.
how can I know if my gpu is dead?
Discussion in 'Alienware M15x' started by shervin, Mar 30, 2016.