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    dvd drive wont accept discs

    Discussion in 'Alienware M15x' started by h14kly, Dec 10, 2011.

  1. h14kly

    h14kly Notebook Enthusiast

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    DVD drive makeing fast clunking sound put a cd in it makes the fast clunking sound the spits it back out, tried powering off on and differant discs, no change all i did was eject skyrim disc then tried to put another disc in and it started that noise, what to do now in UK and in extended warrenty just 4th year,
    mx15 not a blue ray player tho
     
    h14kly, Dec 10, 2011
    #1
  2. circuit

    circuit Notebook Evangelist

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    If the system is still in warranty, then Dell will replace the drive for you. Just call dell tech support. It has happened to me twice and I got the drive replaced both the times.
     
    circuit, Dec 10, 2011
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  3. runamonk

    runamonk Notebook Consultant

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    Yep I have had the same issue 3 times now. :)
     
    runamonk, Dec 12, 2011
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  4. inap

    inap .........................

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    replace disk drive with hdd and get an external disk drive. sorry i like to make things complicated. :)
     
    inap, Dec 12, 2011
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  5. h14kly

    h14kly Notebook Enthusiast

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    :mad: drive broke on saturday, emailed dell on saturday afternoon, :confused: monday afternoon dell mailed me back saying engineer be with me in couple days, ;) on wedsday morning got call from engineer saying he would be with me in 2 hours :eek: he came fixed it in 15 mins, no hassel no scratches all working,... pucker dell service with a :) well done dell
     
    h14kly, Dec 14, 2011
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  6. khizerishtiaq

    khizerishtiaq Newbie

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    I am having this same issue, but i haven't used my drive since a couple of months so can't say when this started.... my warrenty ended a couple of months ago too...what should i do?
     
    khizerishtiaq, Jan 16, 2012
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  7. Mexic00ls

    Mexic00ls Notebook Deity

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    Those are my plans for the future when my drive dies
     
    Mexic00ls, Jan 16, 2012
    #7