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    Warranty extension or a new OEM adapter?

    Discussion in 'Alienware M15x' started by hluo87, Jul 11, 2011.

  1. hluo87

    hluo87 Notebook Enthusiast

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    Hi guys,
    Here is my problem. I have my alienware m15x for a year and right now my adapter seems stop working. It does not charge the battery!
    I tried all the tricks you guys have mentioned (power drain, take the battery off and on, latest bios A09, switch Fn+F2....) The bios just does not recognize the adapter even with battery disconnected!
    I brought an adapter ($30) on ebay and at the first time it worked. I got my battery charged to 60%. But when i plugged in again that ebay adapter it stopped working again, the same problem with my OEM one! Another problem with this "ebay" adapter is that it generates lots of electrical noise! All my I/O ports got effected. When i connected my iphone, it got the charging status on, off, on, off.....with my external screen, several lines are shown on it! These thing never happened with my OEM adapter. (I have shipped the ebay one)
    Here is the thing. I dont know whether it is the only problem with my adapter, maybe there is sth wrong with my motherboard or the battery??? I dont have another dell adapter so that I can try on. :(
    To replace an adapter from Dell costs $200 and to renew a one year warranty costs $300-400 I guess.
    What should I do?
    Helps!!!
    Thanks.
     
    hluo87, Jul 11, 2011
    #1
  2. ElectricTurtle

    ElectricTurtle Notebook Consultant

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    imo, renew the warranty and ask dell to check the whole laptop. Maybe some damages will soon be surfaced, thanks to the ebay adapter.
     
    ElectricTurtle, Jul 11, 2011
    #2
  3. t_man

    t_man Notebook Geek

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    t_man, Jul 11, 2011
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  4. The Revelator

    The Revelator Notebook Prophet

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    Dell doesn't charge $200 for a M15x replacement adapter; it's not cheap, but at least it works.

    Accessories | Dell (bottom)

    [​IMG]​
     
    The Revelator, Jul 11, 2011
    #4
  5. hluo87

    hluo87 Notebook Enthusiast

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    hluo87, Jul 11, 2011
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  6. hluo87

    hluo87 Notebook Enthusiast

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    Thanks! I remember it wrong. I think it may not be the problem with my adapter. Well, i dont know. :(
     
    hluo87, Jul 11, 2011
    #6
  7. t_man

    t_man Notebook Geek

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    when the machine starts and reports an unrecognized power supply, hit F2 to go into the BIOS setup, unplug the power supply and then plug it back in, then exit BIOS without machine any changes. This will let the machine recognize the power supply maybe if you did not do this ..
     
    t_man, Jul 11, 2011
    #7
  8. hluo87

    hluo87 Notebook Enthusiast

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    Thanks!
    I did try it, but it did not help! I will try to order one from dell maybe....
     
    hluo87, Jul 11, 2011
    #8
  9. logan801

    logan801 Notebook Consultant

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    try This one its cheap and works. Only thing is its twice as big as the OEM. also 1/4 of the price
     
    logan801, Jul 11, 2011
    #9