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    Stuck\dead pixels

    Discussion in 'Alienware M15x' started by Sacred_User, Mar 15, 2011.

  1. Sacred_User

    Sacred_User Notebook Guru

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    Hey, i have my aleinware m15x laptop that i've only had for a couple of weeks and i have about 3 dead or stuck pixels on my LCD.

    What could this be caused by? and is there any way to fix it or should i just call dell and get a new one?

    Thanks much.
     
    Sacred_User, Mar 15, 2011
    #1
  2. inap

    inap .........................

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    i would call dell to get it replaced.
     
    inap, Mar 15, 2011
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  3. svl7

    svl7 T|I

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    Defective screen I'd say, call Dell.
     
    svl7, Mar 15, 2011
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  4. Sacred_User

    Sacred_User Notebook Guru

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    They'll replace it if there's only a few dead pixels? I think i just found another one.

    EDIT: as i was showing my mother what i was talking about with the dead pixels she spilled my monster drink on the right hand side of my keyboard so i took it out, i didn't disconnect anything, to clean it and now..my numbers don't work. One through four don't work, five and six do and then seven eight and nine are all not working. Does this mean i need a new keyboard?
     
    Sacred_User, Mar 15, 2011
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  5. inap

    inap .........................

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    dry it out then test again, if don't work call dell.

    3 or more dead pixel you will get a replacement. if one dead pixel then it depends on the location.
     
    inap, Mar 15, 2011
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  6. Sacred_User

    Sacred_User Notebook Guru

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    ok well i counted four dead pixels. I let my laptop sit for four hours and my number keys still don't work. should i try taking it out again and see if somethings disconnected?
     
    Sacred_User, Mar 15, 2011
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  7. pepemosca

    pepemosca Notebook Evangelist

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    Just call Dell.
     
    pepemosca, Mar 15, 2011
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  8. Sacred_User

    Sacred_User Notebook Guru

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    I called dell and they are making me send in my laptop even though i have in home next day service for like 11 more months. Is this right?

    I tried telling the guy i had in home next day service but he said they couldn't KNOW that the keyboard was the only problem so i have to send it in for testing.
     
    Sacred_User, Mar 15, 2011
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  9. pepemosca

    pepemosca Notebook Evangelist

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    pepemosca, Mar 15, 2011
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  10. Sacred_User

    Sacred_User Notebook Guru

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    Wow so to have your screen replaced you need like nine dead pixels? Well i only have four but the technician said they would replace it.

    Is it right that they are making me send in the laptop even though i have in home next day service? like i said they said that they can't "Just guess" that its the keyboard thats having the problem. But thats not my problem is it?
     
    Sacred_User, Mar 15, 2011
    #10
  11. maxilick

    maxilick Notebook Consultant

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    maxilick, Mar 17, 2011
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  12. pepemosca

    pepemosca Notebook Evangelist

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    pepemosca, Mar 17, 2011
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  13. agusman

    agusman when the going gets weird

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    so, stuck pixels can really be fixed through software?

    interesting...
     
    agusman, Mar 18, 2011
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  14. pepemosca

    pepemosca Notebook Evangelist

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    1 in 1000 times.
    Sorry, but at lease you could try.
     
    pepemosca, Mar 18, 2011
    #14