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    RAM upgrade BSOD

    Discussion in 'Alienware M15x' started by Sensible_, Sep 27, 2013.

  1. Sensible_

    Sensible_ Newbie

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    I've got an M15x with i5 processor and 5GB ram.

    This is not enough for me now so I want to upgrade the ram to the max stated 8GB.

    At the moment I have:

    1x 4GB PC-10600 DDR3 1333 CL9 Corsair
    1x 1GB

    I've purchased an additional 4GB Corsair identical to the existing 4GB installed.

    However, when I replace the 1GB with the new 4GB stick the notebook hangs on the first windows loading screen, then eventually restarts and does the same loop continuously.

    When I remove my old 4GB stick and try just with new one I get a blue screen of death 0x000000C5 error.

    -------

    I've tried 2x different sticks of RAM, safe mode, recovery, etc etc. Nothing seems to work. Any ideas?




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    Sensible_, Sep 27, 2013
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  2. Sensible_

    Sensible_ Newbie

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    Oh, and BIOS is updated to latest and RAM is detected in BIOS.


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    Sensible_, Sep 27, 2013
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  3. James D

    James D Notebook Prophet

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    Faulty stick?
    When you said you tried 2 different sticks you meant 2 new, right?
    Then buy any other 1333 stick of ram.

    Cjeck if it works when you put 1st 1gb stick and 2nd old 4 gb
     
    James D, Sep 27, 2013
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  4. Sensible_

    Sensible_ Newbie

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    Yeah, tried 2x new sticks. Both purchased from corsair website and guaranteed to work with my M15x - I know I can send them back, but that doesn't help me upgrade, *sigh*

    Ill try the new 4 and old 1 stick later today. Cheers.


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    Sensible_, Sep 28, 2013
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  5. khetik

    khetik Notebook Deity

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    Does your laptop still boot normally using your original config?
     
    khetik, Sep 28, 2013
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  6. otosan

    otosan Notebook Consultant

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    Could be the ram slot on your board is the problem,

    have you tried to boot with single RAM stick? and swaping between the 2 slot available?

    My 16GB config is only work when i put Stick A on 2nd Slot and Stick B on 1st slot, funny but, that's how it goes...
     
    otosan, Oct 2, 2013
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  7. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    It doesn't seem like that's the issue because the original configuration had the 2 sticks in there. It seems more like the PC does not like the new memory. I would recommend trying a different 1333 RAM as suggested by James D.
     
    Alienware-L_Porras, Oct 2, 2013
    #7