The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.
← Previous page

    M6000 (7870M) GPU thread

    Discussion in 'Alienware M15x' started by Gofspar, Dec 23, 2015.

  1. kosti

    kosti Notebook Virtuoso

    Reputations:
    596
    Messages:
    2,162
    Likes Received:
    466
    Trophy Points:
    101
    I would re-seat the cable when the system is off because power goes through that cable as well as signal. But I would pinch the cable and wiggle it it around while it is turned on to see if the red pixels go away. That will tell you if there's a cut somewhere. And also, you may want to re-seat the GPU again.
     
  2. fawaz211

    fawaz211 Notebook Enthusiast

    Reputations:
    0
    Messages:
    30
    Likes Received:
    3
    Trophy Points:
    16
    why should i re-seat the GPU ?
     
  3. James D

    James D Notebook Prophet

    Reputations:
    2,314
    Messages:
    4,901
    Likes Received:
    1,132
    Trophy Points:
    231
    You could use pen's erazer to clean GPU contacts.
     
    fawaz211 likes this.
  4. fawaz211

    fawaz211 Notebook Enthusiast

    Reputations:
    0
    Messages:
    30
    Likes Received:
    3
    Trophy Points:
    16
    the gpu is new , so i am not sure if that's the case , i tried to pinch the cable and wiggle it like kosti says , but nothing change even little .

    i found same problem in my searches , they call this problem as " black turns red " , but they fixed it by wiggling the cable , re-seating the LVDS or replacing either the cable or lcd which is more costly , but thats not my case .
     
  5. James D

    James D Notebook Prophet

    Reputations:
    2,314
    Messages:
    4,901
    Likes Received:
    1,132
    Trophy Points:
    231
    Last edited: Aug 5, 2016
  6. fawaz211

    fawaz211 Notebook Enthusiast

    Reputations:
    0
    Messages:
    30
    Likes Received:
    3
    Trophy Points:
    16
    i do power draining always .
    i am checking now vRAM , but as i mentioned before that i used external monitor , and it works perfectly .

    EDITED :

    this is the result

    [​IMG]
     
    Last edited: Aug 5, 2016
  7. kosti

    kosti Notebook Virtuoso

    Reputations:
    596
    Messages:
    2,162
    Likes Received:
    466
    Trophy Points:
    101
    The cable may need to be reset on the back of the LCD panel. Did you inspect the entire cable for damage or just the part from the hinges to the M/B?

    Re-seat the card and clean the contacts with a cotton swab and some alcohol. Check the MXM slot for debris or bent pins. If problem persists, try your old card to eliminate a problem with the cable.

    Even if an external display works fine, there could still be a problem with the card itself. A Radeon 5850M I bought a while back would not display on my laptop's display but it would display on an external monitor just fine. Inspected the card and found damage to the card's pcb and two spots with missing SMD components and damaged solder pads. So it could be a problem with the card itself.
     
    fawaz211 likes this.
  8. fawaz211

    fawaz211 Notebook Enthusiast

    Reputations:
    0
    Messages:
    30
    Likes Received:
    3
    Trophy Points:
    16
    Thank you guys very much , James D and Kosti , it solved after i cleaned the contacts , but the funniest thing in the next picture :
    [​IMG]

    i found this tiny dust inside the contacts after i removed the GPU immediately . :D

    i haven't replace the previous thermal paste , should i do ? it wasn't dry , and the temps are the same .
     
    Last edited: Aug 5, 2016
  9. kosti

    kosti Notebook Virtuoso

    Reputations:
    596
    Messages:
    2,162
    Likes Received:
    466
    Trophy Points:
    101
    Every time you remove a heatsink, you should clean and repaste.
     
    fawaz211 likes this.
  10. fawaz211

    fawaz211 Notebook Enthusiast

    Reputations:
    0
    Messages:
    30
    Likes Received:
    3
    Trophy Points:
    16
    yes done , thank you .

    i have uploaded video how to remove the x bracket :



    i am not pro in recording or making videos , just want to make a video to have an idea how to remove the x bracket . ;)

    i hope it helps
     
    Last edited: Aug 6, 2016
  11. kosti

    kosti Notebook Virtuoso

    Reputations:
    596
    Messages:
    2,162
    Likes Received:
    466
    Trophy Points:
    101
    It's less risky to push the bracket off slowly from the screw posts on the other side of the card.
     
    deadsmiley likes this.
  12. fawaz211

    fawaz211 Notebook Enthusiast

    Reputations:
    0
    Messages:
    30
    Likes Received:
    3
    Trophy Points:
    16
    actually i did that ,but i forget to mention it in description . i pushed the screw using my fingers slowly and from upside i used the screwdrivers very carefully to take the x bracket, this video somehow it was after i pushed all screws as you can see its going out easily and then i remembered to record video and also it was heating my fingers :oops:.

    i will mention this , thank you again .
     
    Last edited: Aug 7, 2016
    kosti likes this.
  13. deadsmiley

    deadsmiley Notebook Deity

    Reputations:
    1,147
    Messages:
    1,626
    Likes Received:
    702
    Trophy Points:
    131
    Very true. I have run screws down into the posts to give more length to them. I find it helps. Same can be done for the CPU bracket.

    Sent from my overpriced Galaxy S6 Edge +
     
    kosti likes this.
  14. kosti

    kosti Notebook Virtuoso

    Reputations:
    596
    Messages:
    2,162
    Likes Received:
    466
    Trophy Points:
    101
    That should work too. I use a 1.3mm hex head from my precision screwdriver set. The head fits perfectly in the screw hole and eliminates any risk of slipping. Just heat the underside of the bracket with a low heat hair dryer and start pushing from each corner. As the bracket lifts off the board, pull it off with your fingers.

    P1020268.JPG P1020269.JPG
     
    deadsmiley likes this.
  15. James D

    James D Notebook Prophet

    Reputations:
    2,314
    Messages:
    4,901
    Likes Received:
    1,132
    Trophy Points:
    231
    Correct me if I'm wrong but it's easier and safer to use 2 screws, screw them into holes of X-bracket and simultaneously push those by big fingers of both hands, holding GPU by other 8 fingers from back to pressure evenly and prevent from bending.
    Also that "video guide" doesn't seem to be helpful because it was made on already unglued x-bracket and shows dangerous way. In other words it may give wrong impression. I remember fighting almost 1 hours until went to 50% of job.
     
    kosti likes this.
  16. fawaz211

    fawaz211 Notebook Enthusiast

    Reputations:
    0
    Messages:
    30
    Likes Received:
    3
    Trophy Points:
    16
    actually i agree with you that the video will make a wrong impression , but i mentioned it in the comments ,and just to have a simple idea how to do it .

    actually in my case it was easy to took the x -bracket as the glue was already weak for both cards , and i am surprised :eek: with that , because it helped me .

    if you have comments to help others in video just post it there so they know it is very risky to take the x-bracket , just to make others more careful about it .
     
    Last edited: Aug 9, 2016
  17. kosti

    kosti Notebook Virtuoso

    Reputations:
    596
    Messages:
    2,162
    Likes Received:
    466
    Trophy Points:
    101
    Your description in the vid is confusing and someone watching it will probably not even read the description. You may want to upload another vid with the entire, correct procedure and leave out the screwdriver prying section entirely because of the risk involved.
     
  18. fawaz211

    fawaz211 Notebook Enthusiast

    Reputations:
    0
    Messages:
    30
    Likes Received:
    3
    Trophy Points:
    16
    i will delete it .
     
    James D likes this.
  19. gkdel247

    gkdel247 Notebook Guru

    Reputations:
    0
    Messages:
    61
    Likes Received:
    2
    Trophy Points:
    16
    I bought amd firepro m6100 gpu for alienware m15x but am using amd radeon hd 8950 drivers. I have noticed a green tint at begining of bios start up. Also appears in youtube videos. Does anyone know why this is happening. Is this driver related.
     
  20. kosti

    kosti Notebook Virtuoso

    Reputations:
    596
    Messages:
    2,162
    Likes Received:
    466
    Trophy Points:
    101
    I would guess this is a hardware issue related to your display. Check the LVDS cable. You may also want to re-seat your video card and check for dirty contacts and debris in the MXM slot.
     
  21. gkdel247

    gkdel247 Notebook Guru

    Reputations:
    0
    Messages:
    61
    Likes Received:
    2
    Trophy Points:
    16
    Is the cable under the keyboard? I have brightened the display which seems to help but firepro built in display color correction helps bit. My firepro m6100 has 1075mhz gpu clock & only gets 40ºC to 55ºC while pc gaming. CPU i7-720qm gets 82ºC hotter in High Performance. In balance it's 62ºC. I'm using fire gl v drivers of November 2015. It's an awesome graphics card.
     
  22. kosti

    kosti Notebook Virtuoso

    Reputations:
    596
    Messages:
    2,162
    Likes Received:
    466
    Trophy Points:
    101
    Yes, one end of the cable can be accessed from under the keyboard.
     
  23. gkdel247

    gkdel247 Notebook Guru

    Reputations:
    0
    Messages:
    61
    Likes Received:
    2
    Trophy Points:
    16
    I paid £100 on eBay uk for amd firepro m6100 graphics card. I paid for it last Thursday & received it last Friday. Battlefield 4/Hardline, Titanfall settings on medium/high/ultra & high for Titanfall. Insane doesn't play nicely on Titanfall. I'm impressed. It's a great graphics card. My radeon hd 7970m was faulty & isn't working. That is why I bought the amd firepro m6100
     
  24. gkdel247

    gkdel247 Notebook Guru

    Reputations:
    0
    Messages:
    61
    Likes Received:
    2
    Trophy Points:
    16
    Wow, I cleaned the gold connectors with a cloth & repasted both gpu & cpu. I also reseated the ram. It's now working as normal. Can't wait to test on pc gaming now. Totally awesome. You guys are great. Keep up the good work.

    Alienware m15x
    Intel i7-720QM
    AMD FirePro M6100 @ 2GB
    500GB HDD
    8GB Ram
    Windows 10 Home

    Haven't updated to Windows 10 Anniversary yet & still want to upgrade to SSD & 16GB Ram.

    AMD FirePro M6100
    2GB GDDR5
    GPU Clock @ 1075Mhz
    Memory Clock @ 1375Mhz
    Shaders @ 768 Unified
     
  25. Raidriar

    Raidriar ლ(ಠ益ಠლ)

    Reputations:
    1,708
    Messages:
    5,820
    Likes Received:
    4,311
    Trophy Points:
    431
    SSD will change your life, seriously. This should have been the first upgrade you do.
     
    deadsmiley likes this.
  26. deadsmiley

    deadsmiley Notebook Deity

    Reputations:
    1,147
    Messages:
    1,626
    Likes Received:
    702
    Trophy Points:
    131
    Yeas, the LVDS cable is under the keyboard.

    Glad you are happy with your M6100. :D

    Sent from my overpriced Galaxy S6 Edge +
     
  27. gkdel247

    gkdel247 Notebook Guru

    Reputations:
    0
    Messages:
    61
    Likes Received:
    2
    Trophy Points:
    16
    My amd firepro m6100 isnt ben recognised in the bios at post & the 3dmark score is below a 1000? The drivers installed are amd radeon hd 8950? Cant change this, also amd firepro m6100 drivers are old & from November 2015. What can I do to get the gpu recognised by alienware m15x.
     
  28. gkdel247

    gkdel247 Notebook Guru

    Reputations:
    0
    Messages:
    61
    Likes Received:
    2
    Trophy Points:
    16
    @ deadsmiley

    Did you get your m6100 graphics card. I'm asking because I can't seem to find drivers that work on Windows 10. It keeps updating to amd radeon hd 8950? 3Dmark results are below 1000?

    Do you have a link for the correct drivers for amd firepro m6100.

    Alienware m15x
    i7-720QM
    8GB
    500GB
    AMD FirePro M6100
    Windows 10 Home
     
  29. gkdel247

    gkdel247 Notebook Guru

    Reputations:
    0
    Messages:
    61
    Likes Received:
    2
    Trophy Points:
    16
    I have downgraded to windows 7 ultimate from windows 10 home & amd firepro m6100 seems to be playing a little bit better but still seems like it's lagging? Still doesn't show up in bios?
     
  30. deadsmiley

    deadsmiley Notebook Deity

    Reputations:
    1,147
    Messages:
    1,626
    Likes Received:
    702
    Trophy Points:
    131
    I killed that card about 3 months ago by crushing a corner of the GPU die. I had Win 7 installed at the time i was running it. Sorry I cannot help further.

    Sent from my overpriced Galaxy S6 Edge +
     
  31. gkdel247

    gkdel247 Notebook Guru

    Reputations:
    0
    Messages:
    61
    Likes Received:
    2
    Trophy Points:
    16
    Is Alienware m15x compatible with A10-5750M cpu (Radeon HD 8650G)
     
  32. gkdel247

    gkdel247 Notebook Guru

    Reputations:
    0
    Messages:
    61
    Likes Received:
    2
    Trophy Points:
    16
    I got it working on Windows 7 Ultimate. I used ccc-core-static to manually install amd firepro control center. Amd firepro m6100 doesn't work well with crimson. Still updated it to amd radeon hd 8950 graphic drivers. Can now play battlefield 4 & hardline & 1 on medium/high/ultra
     
  33. gkdel247

    gkdel247 Notebook Guru

    Reputations:
    0
    Messages:
    61
    Likes Received:
    2
    Trophy Points:
    16
    I finally updated my Alienware m15x Bios to the Unlocked Bios A09 & everything in my Bios has sub menus.

    Alienware M15x
    Unlocked Bios A09
    Windows 7 Ultimate 64-bit
    AMD FirePro M6100 FireGL V
    @ 2GB GDDR5
    (amd radeon hd 8950 drivers)
    Intel i7-720QM
    8GB
    500GB HDD
     
  34. JimmyP_1

    JimmyP_1 Newbie

    Reputations:
    0
    Messages:
    5
    Likes Received:
    5
    Trophy Points:
    6
    harmfuladam and kosti like this.
  35. James D

    James D Notebook Prophet

    Reputations:
    2,314
    Messages:
    4,901
    Likes Received:
    1,132
    Trophy Points:
    231
    OK, I found those problems one of members here had that even though he raised clocks 3DMark11 didn't adjust scores accordingly. After I flashed vBIOS with new values (900/1250) I had stock score after reboot so had to DDU driver and clean install again. Worked like a charm. In fact I did it twice and that situation repeated.

    69C max with 17C ambient temperature or so.
     
  36. Arijit Sett

    Arijit Sett Newbie

    Reputations:
    0
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    5
    Just got my m6000 off ebay. Unfortunately it shuts down my system whenever I try to launch a game. Like literally hard shut down (not reboot) at the 'loading' page. Thought it might be a driver issue so I uninstalled my old NVDIA drivers using displaydriverremover and reinstalled the new amd drivers just to be safe. This got me to the next screen , which is a launch video , before the shut down occurred again.

    Really confused as fiddling with the drivers got me some improvement though it still doesn't work. Could it be a power supply issue? Using an m15x with a 940 processor and stock power power supply (100-240w) and no other modifications or overclocking.

    Edit: just realised I installed the card without applying any thermal pads . I put thermal paste on the die and nothing else . Could this be the cause of my problems? Have the pads from my stock 260m, will these work? Where do I put them ?
     
    Last edited: Nov 9, 2016
  37. Rummenagu

    Rummenagu Notebook Enthusiast

    Reputations:
    0
    Messages:
    15
    Likes Received:
    3
    Trophy Points:
    6
    Hi guys,

    I have too a problem with the installation of M6000 card. I have bought it from Ebay like "new" and i have installed it following your tips:

    1. I have replaced the xbracket of the M6000 card for the xbracket of my GTX260M.
    2. Place the pads.
    3. Repaste.
    4. Connect the new card.
    5. Turn on the laptop and at first all ok.

    But passed few minutes (indeterminate time), the screen turn off in black and the laptop is locked, doen´t work. When i boot it again the scrool + caps is flashing and the num is solid. If I remove the power supply and cell battery and power cycle or i power off the laptop and wait during for example 1 hour (+/-) without to do nothing, it'll go away for awhile but return.

    I have monitored the temps and it seem to be normal, the temps when ocurr the probem is 39ºC.

    I have had time, before the laptop "live", of uninstall the old driver and installa the new drivers for the AMD series 7800. But the issue continues.

    I have reseted it with the bios A08, A09 and unlocked A09, but the same thing ocurrs.

    I have removed the ram and reinstall again and the same thing ocurrs.

    I have rested the bios (unplugged the battery during 30m.) and the same thing ocurrs.

    The power supply is the original and the processor the 740QM.

    I don´t know what to change more.

    Please, any have any idea?
     
    Last edited: Jan 10, 2017
  38. maxslo

    maxslo undefined

    Reputations:
    237
    Messages:
    918
    Likes Received:
    245
    Trophy Points:
    56
    To me that sounds like a faulty card more than anything else.

    Check the card for damage, it might have some capacitor knocked over or something like that.
     
  39. James D

    James D Notebook Prophet

    Reputations:
    2,314
    Messages:
    4,901
    Likes Received:
    1,132
    Trophy Points:
    231
    In addition I suppose you used thermal pads for other components aside of a chip, didn't you?
     
  40. Rummenagu

    Rummenagu Notebook Enthusiast

    Reputations:
    0
    Messages:
    15
    Likes Received:
    3
    Trophy Points:
    6
    I will try to verify it, but how can I know if it has any damaged component? I think it will be difficult to know.
     
  41. Rummenagu

    Rummenagu Notebook Enthusiast

    Reputations:
    0
    Messages:
    15
    Likes Received:
    3
    Trophy Points:
    6
    Yes, of course. I´m using thermal pads in other components. To be honest, I do not know if I'm doing it in all the necessary components or I have left components but I think so.

    [​IMG]
     
    Last edited: Jan 11, 2017
  42. maxslo

    maxslo undefined

    Reputations:
    237
    Messages:
    918
    Likes Received:
    245
    Trophy Points:
    56
    It can be visually visibile that it's bad or knocked over, or not, if it is, it's definitely faulty, if everything look ok, there might be micro soldering issue or some other invisibile defect.
    Does this happen when you start gaming or even just at the desktop?
    If it happens at desktop it's definitely not overheating.
    I'd contact the seller and notify him of the problem. I'm 99% it's the GPU that's at fault.
     
  43. Rummenagu

    Rummenagu Notebook Enthusiast

    Reputations:
    0
    Messages:
    15
    Likes Received:
    3
    Trophy Points:
    6
    I think that the issue is in the micro soldering. I cann´t observe nothing naked eye. It happen even at the desktop, I don´t think it is a problem of overheating.

    I have contated with the seller and I will send back the card to refund once he checks the card.

    On the way I'll look for another card M6000 or M61000 to replace my actual card.
     
    maxslo likes this.
  44. Rummenagu

    Rummenagu Notebook Enthusiast

    Reputations:
    0
    Messages:
    15
    Likes Received:
    3
    Trophy Points:
    6
    @deadsmiley or anyone who knows , you have had the card M6000 and M6100, have the M6100 the same problem in the installation with the x bracket?
     
← Previous page