Hi guys my m15x is still under extended warranty and my dvd/cd drive has failed. Iv tried software related fixes such as;
-the Upper-Lower Filters thing in the Regedit
-reformatting
-updating the drivers, but couldn't find anything.
-restoring to earlier backup
-start up diagnostics, and alien respawn
None of it worked. So im thinking of claiming on the warranty for a new drive, im wondering if dell will send out a new drive and me not have to send in my laptop and me just replace the drive myself? As i dont want to be without it.
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most unlikely. companies are usually very strict on who fixes what. it has to be done by a qualified techie. this means you will either have to send ur whole laptop, or dell repair guy will come over to your house, depending where you live
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Alienware-L_Porras Company Representative
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M15x Warranty Quick Question
Discussion in 'Alienware M15x' started by LAB_RAT, Nov 19, 2013.