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    M15x - Battery not charging

    Discussion in 'Alienware M15x' started by prabumohan, Oct 4, 2013.

  1. prabumohan

    prabumohan Notebook Enthusiast

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    I have an Alienware M15x which is around 3 yrs old.

    The battery is plugged in, but I am receiving a message as "Plugged in and not charging".

    I ran HWMonitor to see the battery condition and it shows 100% Wear Level and Charge Level -2147483648.
    Current capacity 1mWh.

    Does that mean the battery is dead and I need to replace it?
     
    prabumohan, Oct 4, 2013
    #1
  2. dandan112988

    dandan112988 Notebook Deity

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    Yup

    Sent from my SPH-L900 using Tapatalk 2
     
    dandan112988, Oct 5, 2013
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  3. prabumohan

    prabumohan Notebook Enthusiast

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    Thanks.

    Most of the time, the laptop is plugged in, I don't remember when was the last time the laptop ran on battery.

    So wanted to clarify whether leaving a dead battery would have an adverse impact on the performance of the laptop or the life of the components?
     
    prabumohan, Oct 5, 2013
    #3
  4. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    It shouldn't cause any harm. But, if it isn't doing anything you could just take it out.
     
    Alienware-L_Porras, Oct 7, 2013
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  5. kris7

    kris7 Newbie

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    I have an Alienware M15x which is around 2 yrs old.

    The battery is plugged in, but I am receiving a message as "Plugged in and not charging".

    I ran HWMonitor to see the battery condition and it shows 10% Wear Level and Charge Level - 0.
    Current capacity 1mWh,Designed Capacity 57720mWh

    Does that mean the battery is dead and I need to replace it? or just change my AC Adapter
     
    kris7, Oct 22, 2013
    #5
  6. dovy

    dovy Notebook Consultant

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    mine says :

    Designed Capacity: 57720 mWh
    Full Charged Capacity: 47752 mWh
    Wear Level: 17.3 %


    so yea it looks like 1mWh is equivalent to dead
     
    dovy, Oct 22, 2013
    #6