The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    M15X won't turn on via power button

    Discussion in 'Alienware M15x' started by cmscluff, Aug 17, 2012.

  1. cmscluff

    cmscluff Newbie

    Reputations:
    0
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    5
    Hi peeps, looking for a bit of help here. My laptop has power but won't turn on via the power button. Now I've opened it up to see what the problem is, personally I think its this little cable that connects to my mobo which seems to be damaged. Just wondering if anybody is sure that it is this or thinks it could be something else and if it is the cable then where can I buy a new one from. Preferably in the UK. Thanks/



    Few images here, what do you reckon???

    1.jpg
    2.jpg
    3.jpg
     
    cmscluff, Aug 17, 2012
    #1
  2. King of Interns

    King of Interns Simply a laptop enthusiast

    Reputations:
    1,329
    Messages:
    5,418
    Likes Received:
    1,096
    Trophy Points:
    331
    It could also be a loose connection on the cable that connects the power on button. The part marked CN 1. That little connector can be a real pain sometimes. I have have problems several times when the touch panel won't light up because of a loose connection. Reseating it fixes the problem. Perhaps try that and you M15x will have life once more.
     
    King of Interns, Aug 18, 2012
    #2
  3. cmscluff

    cmscluff Newbie

    Reputations:
    0
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    5
    Hi thanks, I though the same to be honest but looking at the cable in image one looked damaged under a light. Only a couple of the tine wires in the ribbon look connected. I suppose I could replace both but now the real question is, where do I get one from? I've seen the power button and connector replacement on ebay but not the cable shown in the top image.
     
    cmscluff, Aug 18, 2012
    #3
  4. King of Interns

    King of Interns Simply a laptop enthusiast

    Reputations:
    1,329
    Messages:
    5,418
    Likes Received:
    1,096
    Trophy Points:
    331
    If you can't find the part anywhere. You can always shoot one of the Alienware reps on here a rep and they can probably source the part for you.
     
    King of Interns, Aug 18, 2012
    #4
  5. desmondh89

    desmondh89 Newbie

    Reputations:
    0
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    5
    i looking for that cable too. any place can get it in ebay ?? can i ask other brand which similar and 16pin will it work?
     
    desmondh89, Aug 19, 2012
    #5
  6. cmscluff

    cmscluff Newbie

    Reputations:
    0
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    5
    desmond89 I've been having a browse on the internet for one. Apparently as long as the ribbon has the same pitch (the space between each pin) and the correct number of pins which is 16 for m15x I think then it should work. I've ordered one on ebay and it cost me about £8, lets just hope it works when delivered
     
    cmscluff, Aug 20, 2012
    #6
  7. Alienware-L_Porras

    Alienware-L_Porras Company Representative

    Reputations:
    3,658
    Messages:
    6,874
    Likes Received:
    969
    Trophy Points:
    281
    If you need pricing info from DELL you can get it by sending an e-mail to [email protected]. Please add the issue, tag and phone number. This applies to US and CA but we can certainly redirect you on the right way and give you at least our part #'s.
     
    Alienware-L_Porras, Aug 22, 2012
    #7