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    Help with disk drive, CA10N ATA. (Urgent)

    Discussion in 'Alienware M15x' started by Littlesackninja, Jul 30, 2014.

  1. Littlesackninja

    Littlesackninja Newbie

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    Hi, Im selling my M15x in 2-3 days so im kind of pressed for time.

    My problem is that the disk drive wont accept any disks, it was working fine like 2 days ago, I was burning a iso with windows image burner and the operation failed, So i ejected the disk. When i came to put in another disk, the drive wouldnt accept it, as in, it was like it didnt know i was giving it the disk. The drive shows up fine in windows device manager. I tried using dells driverupdater tool for firmware but it doesnt detect the drive, Can i edit this to make it find it? Also could i just pusk the disk in with another disk all the way for it to work?

    Also one mini question, When i enter my service tag, it comes up with an Optiplex computer instead of my laptop? Can i fix this somehow?

    Thanks in advance.
     
    Littlesackninja, Jul 30, 2014
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  2. gotmilk70

    gotmilk70 Notebook Consultant

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    Try loading a bootable disk and see if it boots from the cd/dvd. (be sure bios settings allow bootable cd and it's selected...)
     
    gotmilk70, Jul 31, 2014
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