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    Help! No sound, video card update from 260m to 460m

    Discussion in 'Alienware M15x' started by tianw2010, Nov 13, 2013.

  1. tianw2010

    tianw2010 Notebook Enthusiast

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    yeah, my old beast has just got updated from GTX 260m to GTX 460m, :D but the weird problem is no sound. I thought it is probably connected to the hdmi port of 460m, so please let me know how to set up to get normal sound in win 7 system?

    much appreciated!!
     
    tianw2010, Nov 13, 2013
    #1
  2. dovy

    dovy Notebook Consultant

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    460m is officially supported for m15x, shouldnt be a problem.

    what devices do you have under 'playback devices' in 'sound' options. which one is selected?
     
    dovy, Nov 13, 2013
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  3. tianw2010

    tianw2010 Notebook Enthusiast

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    4 Digital Audio(HDMI) unplugged, which is kinda weird, and IDT High Definition Audio selected as default device. And if I want to test the IDT, it goes "Failed to play test tone". What is the reason? Thanks!
     
    tianw2010, Nov 13, 2013
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  4. dovy

    dovy Notebook Consultant

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    nvidia like to spam us with sound devices. i have 4 as well. have u tried reinstalling idt drivers?
     
    dovy, Nov 13, 2013
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  5. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    Try uninstalling the audio drivers.
     
    Alienware-L_Porras, Nov 13, 2013
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  6. tianw2010

    tianw2010 Notebook Enthusiast

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    I need the sound from IDT, not the HDMI output from video card. I did uninstall the audio driver from HDMI device, but it automatically reinstall itself.
     
    tianw2010, Nov 13, 2013
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  7. tianw2010

    tianw2010 Notebook Enthusiast

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    I have reinstalled idt drivers, but still no sound
     
    tianw2010, Nov 13, 2013
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  8. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    I meant the IDT as well :p
     
    Alienware-L_Porras, Nov 13, 2013
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  9. tianw2010

    tianw2010 Notebook Enthusiast

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    I have two audio cards now:
    IDT @ Intel 5 Series/3400 Series Chipset HD Audio
    Nvidia GF106 HD Audio Controller

    My alienware does not have HDMI and motherboard is also not HDMI-supported, how can I just use the original IDT card not the Nvidia one? Uninstalling IDT drivers is helpful?
     
    tianw2010, Nov 13, 2013
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  10. tianw2010

    tianw2010 Notebook Enthusiast

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    Now I have no audio output device installed, so what's next?
     
    tianw2010, Nov 13, 2013
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  11. dovy

    dovy Notebook Consultant

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    download official IDT drivers from dell drivers site and install
     
    dovy, Nov 13, 2013
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