Factory Restore Help Alienware M15x (2010)

A few weeks back my roommate took to my laptop to go and watch a movie. Not sure what site he used but he said my computer began to talk coupled with a pop-up he couldn't get rid of, then in a panic he forced shut down.

That evening I scanned with AVAST and it came up empty, but my laptop continues to run terribly slow, I can't play any games and boot time is longer then it usually is.

First thing I went to do is system restore, tried multiple restore points all failed to work both in and out of safe mode. Tried going to repair computer through F8 on startup as well.

Now i just want to factory restore my M15x. I can't find my Windows disk and AlienRespawn is no where to be found but in a Windows.Old folder...Went to download Dells Backup Restore program which also kept crashing and failing.

I've been scouring the web for days for a solution but can't seem to find one. Thought i'd open up my own post as a last resort as I continue to look for my windows CD.

Forgive my ignorance on such matters and if anyone has any insight the help is appreciated.

 

You'll need to do a clean install of Windows. You may ask for the media here: https://www.dell.com/support/home/us/en/04/media

 

Save yourself and do a clean install

 

Question. I found a Windows 7 Professional disk at work (Same OS running on my M15x) and since I still can't find my disk at home was wondering if I can just use the one I found at work? The authenticity key is on a sticker on the bottom of my laptop. This Windows 7 Disk was also labeled 2011, I purchased my M15x back in 2010.

 

A windows 7 disk is always the same, just use your key and thats it