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    Auto Shutdown

    Discussion in 'Alienware M15x' started by elquetefocka, Aug 2, 2011.

  1. elquetefocka

    elquetefocka Notebook Evangelist

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    Hi guys, can anyone tell me why my alienware culd shutdown by himself and then restart, but when im doing nothing, browsing or similar. Its strange, and the onl change i did was uninstalling the microsoft securit essentials to try another program. Thank for your help.
     
  2. MrValle

    MrValle Notebook Evangelist

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    First thing i would do is to monitor my temps to see if its heat related.
     
  3. elquetefocka

    elquetefocka Notebook Evangelist

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    yes, i did, and they are good, 50 to 55 on gpu and 50 or 51 cpu, its strange
     
  4. svl7

    svl7 T|I

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    Is your battery in the system or not?
     
  5. pepemosca

    pepemosca Notebook Evangelist

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  6. elquetefocka

    elquetefocka Notebook Evangelist

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    hi, after i reinstalled all the components and a lot of time trying to turn on the computer, its alive, but it does not recognizes the wifi and the bluetooth card because the motherboard is dead (the three lights are blinking when it doesnt turn on). i sent a email to dell and im waiting the answer, thanks for our help boys, but its a hardware problem
     
  7. MrValle

    MrValle Notebook Evangelist

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    Ok,

    I still get these random shutdowns but ONLY when im playing heavy games such as Crysis 2 and Entropia Universe in fullscreen.. When im playing those games in windowed mode i can play long sessions.

    Im guessing its my ram memory overheating.
     
  8. razor16190

    razor16190 Notebook Geek

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    I get those too while playing crysis 2. For my case, it was definitely the gpu overheating. What I did was basically take off the GPU cooling fin cover. And it worked fine ever since.

    My guess is, the structure of the fin cover itself decreases flow of hot air out. Opening it, solves the problem
     
  9. MrValle

    MrValle Notebook Evangelist

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    Yeah i also removed this. But it wasnt the culprit of my shutdowns. It was my RAM. I simply put thermal pads on my rams
     
  10. razor16190

    razor16190 Notebook Geek

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    Wow.. RAMs would be my last guess. lol. What type of RAM are you using?
     
  11. elquetefocka

    elquetefocka Notebook Evangelist

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    hi guys, the tech came to repare my computer and he wasnt able to do it. Ill have a new alienware computer. im waiting for the confirmation of which one they will send me, a new m15x that is not in production or the m17x r3. wishme luck jajaja