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    Alienware m15x shutdown on battery

    Discussion in 'Alienware M15x' started by jurasec, Mar 19, 2013.

  1. jurasec

    jurasec Notebook Enthusiast

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    Hello

    My m15x was randomly shut down on battery mode , even though my battery was still 80%,
    This thing is confusing , i don't know whether it is the hardware or software problem.

    Do you guys have any idea about this ?

    Thanks guys :D
     
    jurasec, Mar 19, 2013
    #1
  2. khetik

    khetik Notebook Deity

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    Could be a heat related issue. What were you doong when the laptop shutoff on you? Download hwinfo64 and check your idle/load temps.
     
    khetik, Mar 19, 2013
    #2
  3. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    Alienware-L_Porras, Mar 19, 2013
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  4. jurasec

    jurasec Notebook Enthusiast

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    my m15x was not heating , the idle temp was 58 deg Celcius

    when i was playing video on fullscreen in 3 minutes then it went shutdown or when i just standby the m15x, it went shut down in 6 - 7 minutes later, even though the battery is 90% or 80%.
    but if i plug in the adapter, none of these things happened and everything was normal.

    maybe i should change my battery ??

    thanks guys for the advice
     
    jurasec, Mar 19, 2013
    #4
  5. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    It could be that, it could also be an outdated BIOS. Try flashing it to the latest version.
     
    Alienware-L_Porras, Mar 19, 2013
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  6. khetik

    khetik Notebook Deity

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    Which bios are you on? Also, out of curiosity, check your power plan settings for when you on battery power. Make sure things like sleep/hibernate/turn off are disabled.
     
    khetik, Mar 20, 2013
    #6
  7. jurasec

    jurasec Notebook Enthusiast

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    i have updated my BIOS to A09 and disabled everything

    and yet , it still happened

    thx anyway
     
    jurasec, Mar 21, 2013
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  8. khetik

    khetik Notebook Deity

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    a 60c idle is quite high, if that was for the cpu then it's nearly double the normal idle temp. if it was for the gpu its about 1.5 times normal. So if you end up pushing your laptop a bit on battery it could very well be a heat issue as you only stated the idle temp and not the load temp.
     
    khetik, Mar 22, 2013
    #8
  9. jurasec

    jurasec Notebook Enthusiast

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    I installed the alien autopsy and told me to replace the battery.
    nice software LOL

    After i bought a new 6 cell battery from ebay and installed it then the problem was gone mannnnn

    Thanks
     
    jurasec, Jun 27, 2013
    #9
  10. fatboyslimerr

    fatboyslimerr Alienware M15x Fanatic

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    I love alien autopsy! Glad you managed to solve this problem.
     
    fatboyslimerr, Jun 27, 2013
    #10
  11. yotano21

    yotano21 Notebook Evangelist

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    After some years of usage the battery will become faulty and will read out the incorrect charge state. It look like it was that time for your battery, RIP.
     
    yotano21, Jun 29, 2013
    #11