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    random crashes r2

    Discussion in 'Alienware M11x' started by aznboi855, Aug 1, 2010.

  1. aznboi855

    aznboi855 Notebook Consultant

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    So i've been using the R2 for about two weeks now and it's fine, except today it start to randomly crashes for no reason. Everything is on default, nothing is OC or anything like that. Also, these crashes happens when i'm just surfing the internet, not doing anything intensive.
     
    aznboi855, Aug 1, 2010
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  2. kiwidaniel

    kiwidaniel Notebook Consultant

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    Something is probably wrong with your computer since you did not OC. Try calling Dell technicians and they will guide you through on what you can do. It is probably some hardware issue. Most likely if that is the case, they will replace it.
     
    kiwidaniel, Aug 1, 2010
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  3. tassadar898

    tassadar898 Notebook Evangelist

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    Or maybe bad driver, did you install new drivers recently?
     
    tassadar898, Aug 1, 2010
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  4. kankh

    kankh Notebook Enthusiast

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    do you have mcafee? unistall it
     
    kankh, Aug 1, 2010
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  5. danyune

    danyune Notebook Evangelist

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    also, are you on wifi?
     
    danyune, Aug 1, 2010
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  6. aznboi855

    aznboi855 Notebook Consultant

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    Nope, I installed all the drivers when I first got the computer, works fine.

    Uninstalled it the first day I got it, currently using MSE.

    Yes i'm using wifi.

    Ps. It seem that this does NOT happen when my computer is plugged, i've been playing SC2 for the last couple of hours on A/C and no crashes. Weird.
     
    aznboi855, Aug 1, 2010
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  7. kankh

    kankh Notebook Enthusiast

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    maybe is this dell data safe?
    i had the same problem and I reinstalled windows, clean install
     
    kankh, Aug 1, 2010
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  8. aznboi855

    aznboi855 Notebook Consultant

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    Well, I uninstalled dell data safe and there are no more crashes in the last few hours...
     
    aznboi855, Aug 1, 2010
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  9. Grilloman

    Grilloman Notebook Enthusiast

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    crashed or stuck screen ?
     
    Grilloman, Aug 1, 2010
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  10. Grilloman

    Grilloman Notebook Enthusiast

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    can you do a masive transfer over wifi, I have wifi N and it stuck few minutes after start
     
    Grilloman, Aug 1, 2010
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  11. aznboi855

    aznboi855 Notebook Consultant

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    It just completely shut down, everything is off. No BSOD or anything like that.
     
    aznboi855, Aug 1, 2010
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  12. Whiplash

    Whiplash Notebook Consultant

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    If it happens again you should call Dell and ask them what to do, and if they can't help you over the phone, make them send someone out to fix it.

    You have a warranty, you might as well use it instead of spending your own time trying to fix a problem that appears to be their fault.
     
    Whiplash, Aug 1, 2010
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  13. aznboi855

    aznboi855 Notebook Consultant

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    yeah.. I thought it was gone but it start happening again today, have to call dell once i get home
     
    aznboi855, Aug 2, 2010
    #13