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    one week, one hinge...

    Discussion in 'Alienware M11x' started by fluffboy, Aug 4, 2011.

  1. fluffboy

    fluffboy Notebook Evangelist

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    my one week old m11x hinges already gave up on me as you can see.

    [​IMG]
    [​IMG]

    :mad:
    called the alienware rep and said that they're sending a tech to come down to fix it...sighhh I guess its better that it broke now rather than later.
     
    fluffboy, Aug 4, 2011
    #1
  2. keftih

    keftih Notebook Evangelist

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    Did you try snapping the two halves back together? See if it stays secure that way. I had this same problem with the casing around the hinge and the tech said that it's not really a hinge issue, but replaced my screen anyways (with the new design).
     
    keftih, Aug 4, 2011
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  3. jeep364

    jeep364 Notebook Consultant

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    Mine took 8 months. Replaced with the 'updated' part. We'll see how long that lasts lol.
     
    jeep364, Aug 4, 2011
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  4. Bendak

    Bendak Notebook Evangelist

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    My non-updated replacement has lasted almost 8 months now, I guess not all of them are bad.
     
    Bendak, Aug 5, 2011
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  5. kfruit

    kfruit Notebook Consultant

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    Mine lasted 11 months with heavy usage before breaking, just in time before warranty expired.
     
    kfruit, Aug 5, 2011
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  6. fluffboy

    fluffboy Notebook Evangelist

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    I had to send pictures to the AW representative I talked to... he called back today and said that on monday the technician will call me and come to fix my hinge.
     
    fluffboy, Aug 5, 2011
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  7. potentiality

    potentiality Notebook Consultant

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    Is that an r3? That should already have the new design.
     
    potentiality, Aug 5, 2011
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  8. fluffboy

    fluffboy Notebook Evangelist

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    It's an r1 my good sir, but when I type my service tag into the dell support site it shows up as an r3 (with an su7300) 0_0 . Idunno lol.
     
    fluffboy, Aug 5, 2011
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  9. fluffboy

    fluffboy Notebook Evangelist

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    and plus I should add that my screen right now has one dead pixel on the bottom left corner, and for dell to replace my screen because of a dead pixel minimum is three.
    So I guess getting the whole screen assembly change is a good thing :p
    kinda dissapointed though the machines only 2 weeks old and I've been babying the thing since it came out of the box.
     
    fluffboy, Aug 5, 2011
    #9