The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    m11x turn off randomly

    Discussion in 'Alienware M11x' started by bolboli2, Jan 15, 2012.

  1. bolboli2

    bolboli2 Notebook Enthusiast

    Reputations:
    0
    Messages:
    19
    Likes Received:
    0
    Trophy Points:
    5
    my alienware m11x turn off randomly. not shut down. turn Off!!! ! how can i fix this? i also remove the battery but after 2 weeks. it will turn off randomly again. pls help me
     
    bolboli2, Jan 15, 2012
    #1
  2. Abor

    Abor Notebook Enthusiast

    Reputations:
    0
    Messages:
    17
    Likes Received:
    0
    Trophy Points:
    5
    Mine does this too, only while on battery power though.

    Try reseating the battery, hardrive, and/or memory modules.
     
    Abor, Jan 15, 2012
    #2
  3. bolboli2

    bolboli2 Notebook Enthusiast

    Reputations:
    0
    Messages:
    19
    Likes Received:
    0
    Trophy Points:
    5
    u try that? it works for you?
     
    bolboli2, Jan 15, 2012
    #3
  4. Sergin

    Sergin Notebook Guru

    Reputations:
    30
    Messages:
    60
    Likes Received:
    0
    Trophy Points:
    15
    Which M11x do you guys have?

    When I first got my M11xR3 it was having the same problem and when I called DELL Support they got my motherboard replaced.

    Perhaps you should call them.
     
    Sergin, Jan 15, 2012
    #4
  5. Digidoctor

    Digidoctor Notebook Enthusiast

    Reputations:
    0
    Messages:
    32
    Likes Received:
    0
    Trophy Points:
    15
    They replaced mobo and battery as well. But im sure it was the motherboard. Anyway now it works flawlessly.
     
    Digidoctor, Jan 15, 2012
    #5
  6. Abor

    Abor Notebook Enthusiast

    Reputations:
    0
    Messages:
    17
    Likes Received:
    0
    Trophy Points:
    5
    I have an R2 that is out of warranty, unfortunately if I wanted to replace the mobo I'd have to do it myself through ebay.
     
    Abor, Jan 15, 2012
    #6
  7. dragon23

    dragon23 Notebook Consultant

    Reputations:
    5
    Messages:
    142
    Likes Received:
    0
    Trophy Points:
    30
    I've got the same problem; searched the forum and no one ever figured out why.

    Running an R2, i5. The laptop would just randomly shut down and go into sleep mode regardless of whether it was plugged in or on battery.

    I reformatted and still the same problem. Recently it just went away so now I'm just hoping that I won't encounter it again.
     
    dragon23, Jan 16, 2012
    #7
  8. M11xDude

    M11xDude Notebook Consultant

    Reputations:
    65
    Messages:
    229
    Likes Received:
    0
    Trophy Points:
    30
    Could it be that it is temperature related? Try downloading HWinfo and see if your CPU and GPU temps are going above the limits?
     
    M11xDude, Jan 17, 2012
    #8
  9. dragon23

    dragon23 Notebook Consultant

    Reputations:
    5
    Messages:
    142
    Likes Received:
    0
    Trophy Points:
    30
    Not temp related, I use TStop to monitor the temps and temps are within acceptable range.
     
    dragon23, Jan 17, 2012
    #9
  10. jonaskul

    jonaskul Newbie

    Reputations:
    0
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    5
    Hi,
    I'm new here, obviously. I've come to this forum so many times regarding my M11x through Google. And now its time to give something back.

    I did too have the random shut downs. At first I thought it was the free fall sensor, because it only happened when I moved my pc around. But then I Googled some more and found some info about the subject.

    EDIT: I have the R1, Dell came the next day changed motherboard and battery. The guy did also ruin all my screws..
     
    jonaskul, Jan 17, 2012
    #10