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    m11x R1 Freezing/locking up (Graphics card Problem?)

    Discussion in 'Alienware M11x' started by waznboi03, Sep 29, 2010.

  1. waznboi03

    waznboi03 Notebook Enthusiast

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    Aside from my m11x's OTHER problem (Shutting off when I set it down, or lift it up, at random times), I am having a consistent new issue.

    I pretty much only play starcraft 2 and whats happening is at random times, my game will completely freeze. I'll start seeing little specs and dots all over the screen, including my desktop (I play sc2 in windowed mode) and then I start hearing a buzz from my headphones. Then eventually the screen goes black.

    Is this a graphics card issue? Overheating perhaps? I use that recommended Nvidia driver (the latest one cant remember the number).

    Thanks for any advice =D
     
  2. TalonH

    TalonH Notebook Evangelist

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    That's your accelerometer. I uninstalled it as I didn't want it randomly turning off. If you're bold, you can go to run>services.msc>and look for the accelerometer services. Disable it outright. I don't remember the process name but I'm pretty sure it's in your task manager as well. If you're feeling really bold you can always uninstall the accelerometer program itself.

    EDIT: Can't help you with the SC2 problems, sorry.
     
  3. jeremyshaw

    jeremyshaw Big time Idiot

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    Why would one be on this laptop? Is it for some sort of HDD protection?

    As for the SC2 issue, try the dell stock drivers. If that still gives artifacting, try updating your BIOS to the latest, A05.

    If that still fails, try a full blown reimaging (or reformat and reinstall - careful with this!).

    If all that still fails, contact Dell support. The GPU is most likely dead, if none of the above resolved your laptop's issue (as unusual as it seems...).
     
  4. Mucchan

    Mucchan Notebook Geek

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    Accelerometer is installed when you install the Free Fall Sensor application
     
  5. waznboi03

    waznboi03 Notebook Enthusiast

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    I didn't install that though...
     
  6. Mucchan

    Mucchan Notebook Geek

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    It is preinstalled on the factory default install.
     
  7. seeratlas

    seeratlas Notebook Deity

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    Re-seat your memory modules and reinstall your vid and sound drivers.
    If that doesn't solve the problem, time to call Dell.

    Seer
     
  8. TalonH

    TalonH Notebook Evangelist

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    Mmhmm. If your laptop takes a fall, the accelerometer will kick in and it'll instantly shut off your laptop to protect the HDD.
     
  9. City.

    City. Notebook Evangelist

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    what Talon might be saying is true, but most likely it isn't. It usually occurs when you overclock your gpu, they overheat and the systems eventually crash. If your not overclocking your gpu/or cpu and your seeing this i advise you to get dell on it right away.

    How do i know this? if your fall protection triggers it wouldnt affect your screen, or your cpu, or gpu or soundcard, your notebook completely freeze on whatever your doing or make the screen completely go black, you wouldnt hear buzzing noises or pixels on the screen randomly.

    your symptoms are probably a loud buzzing sound and rainbow like pixels everywhere with whatever you were doing on the screen distorted. Thats definitely gpu/cpu.
     
  10. Nivaku

    Nivaku Notebook Evangelist

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    waznboi03,

    I have the same exact problem, well sounds like it. When I power down the computer when it happens it gives me a BSOD error code 116 I believe which is simply a nVidia driver issue (well for me it was). I run .5896 driver. You need to update your video driver, you can do this by simply right-clicking on my computer goto manage, then goto device manager, then goto display adapters. Right click on nVidia and click on update driver then click on search automatically for updated driver software.

    The problem was solved for me. BTW my processor isn't OC. Though I have the R1 version.