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    Windows 8 Pro Audio problems (Random clicks, pops, poor audio quality)

    Discussion in 'Alienware M11x' started by Desi Munda, Oct 30, 2012.

  1. Desi Munda

    Desi Munda Notebook Consultant

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    I downloaded the latest drivers for my model from Dell's driver site. The audio is absolutely terrible. There are random clicks, pops and bass is terrible. Sound coming out from the headphones sound terribly compressed or something.

    I would really appreciate a solution. Thanks.
     
    Desi Munda, Oct 30, 2012
    #1
  2. random-clicks-pops

    random-clicks-pops Newbie

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    As you can tell by my username I especially went out of my way to create this account to answer your random click and pop question.

    Getting to the point, there are many forums regarding this issue on various laptops of different brands and builds, I can only speak to my solution (M11x R2, Windows 7 ... for what its worth) which consisted of installing the latest and greatest Intel Rapid Storage Technology Driver from the Intel website. This stopped the audio problems and eliminated what was noticeable lag at the time as well.

    Two potentially helpful links:
    M11X Crackling, popping, and stuttering problems - Laptop Audio Forum - Laptop - Dell Community
    Choppy/Skipping Audio Workarounds - Laptop Audio Forum - Laptop - Dell Community

    Best of luck, choppy audio was annoying for a really long time
     
    random-clicks-pops, Oct 31, 2012
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  3. Desi Munda

    Desi Munda Notebook Consultant

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    lol...thank you so much. I really appreciate your input.
     
    Desi Munda, Oct 31, 2012
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  4. Desi Munda

    Desi Munda Notebook Consultant

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    Unfortunately the problem still persists. I reverted back to Windows 7 and the clicks and pops are still here.
     
    Desi Munda, Nov 4, 2012
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  5. Desi Munda

    Desi Munda Notebook Consultant

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    It is very frustrating. The problem continues.
     
    Desi Munda, Nov 4, 2012
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  6. Alienware-Luis_Pardo

    Alienware-Luis_Pardo Guest

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    Did you delete all partitions before rolling back to windows 7? Taking into account it was previously working fine in Windows 7 it's most likely related to the OS installation.

    What BIOS version are you running by the way?
     
    Alienware-Luis_Pardo, Nov 6, 2012
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  7. Desi Munda

    Desi Munda Notebook Consultant

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    I deleted all partitions and did a complete format. I have the BIOS that was released on 10/25/2012.

    I want to buy a new SSD and an external blu-ray drive, but such problems are holding me back.
     
    Desi Munda, Nov 6, 2012
    #7
  8. Alienware-Luis_Pardo

    Alienware-Luis_Pardo Guest

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    Which M11x revision do you own? If it's an R3 send me a PM with your service tag and phone number and I'll look into it. If it's an R1/R2 you may need to try a 3rd party updated audio driver.

    Dell Computer Support for Windows 8 Upgrade
     
    Alienware-Luis_Pardo, Nov 13, 2012
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  9. Desi Munda

    Desi Munda Notebook Consultant

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    I did everything possible and the problem continued. I reverted back to Windows 7.
     
    Desi Munda, Dec 6, 2012
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  10. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    It could have been that you needed to run the PC with the Standard Microsoft Audio drivers. At least you are now safe and back to Win7
     
    Alienware-L_Porras, Dec 7, 2012
    #10