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    Wi-Fi connection issues

    Discussion in 'Alienware M11x' started by emothica, Apr 18, 2013.

  1. emothica

    emothica Newbie

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    I use Windows 8 and have made sure all my drivers are up to date. Can anyone help me figure out why I can't connect to any wireless network? I should note that my girlfriend's Toshiba laptop, also on Windows 8, her mom's Dell, Windows XP, her dad's Dell, Windows XP, my iPhone, her dad's iPhone, and her iPhone can all connect with no issues.

    Microsoft Windows [Version 6.2.9200]
    (c) 2012 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>ipconfig/all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Sephiroth
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Wireless LAN adapter Local Area Connection* 16:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2

    Physical Address. . . . . . . . . : 60-36-DD-DE-97-B7
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Local Area Connection* 13:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Hosted Network Virtual Adapter
    #2
    Physical Address. . . . . . . . . : 62-36-DD-DE-97-B7
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wi-Fi:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Intel(R) Centrino(R) Wireless-N 2230
    Physical Address. . . . . . . . . : 60-36-DD-DE-97-B6
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Ethernet:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Qualcomm Atheros AR8151 PCI-E Gigabit Eth
    ernet Controller (NDIS 6.30)
    Physical Address. . . . . . . . . : B8-CA-3A-C7-43-A9
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::99c:8941:3830:c2f6%12(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.26(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Wednesday, April 17, 2013 9:57:33 PM
    Lease Expires . . . . . . . . . . : Thursday, April 18, 2013 9:57:32 PM
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DHCPv6 IAID . . . . . . . . . . . : 263768634
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-B8-4B-9C-B8-CA-3A-C7-43-A9

    DNS Servers . . . . . . . . . . . : 192.168.1.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter isatap.{D7725BBB-1BCD-4D59-8C44-3775D5A57BBC}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:208f:1065:3f57:fee5(Pref
    erred)
    Link-local IPv6 Address . . . . . : fe80::208f:1065:3f57:fee5%18(Preferred)
    Default Gateway . . . . . . . . . : ::
    DHCPv6 IAID . . . . . . . . . . . : 520093696
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-B8-4B-9C-B8-CA-3A-C7-43-A9

    NetBIOS over Tcpip. . . . . . . . : Disabled

    C:\Windows\system32>
     
  2. Dinosaur Brutus

    Dinosaur Brutus Notebook Geek

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    It's possible you installed a faulty driver. I know the driver page for the M11x has several wireless driver downloads, and you could have downloaded the wrong one.
     
  3. Alienware-Luis_Pardo

    Alienware-Luis_Pardo Guest

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    Sounds like a good start, go to the Support Portal and use your service tag to get the drivers listed for your laptop. Under network the card listed should be the driver you need.

    Before installing the driver make sure you completely remove the previous versions (Check device manager under "Network Adapters").
     
  4. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    Did it work fine on Windows 7? It's probably just a non-working driver. Try the latest one from Intel and the one available at DELL.com one at the time.