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    Screen goes black problem

    Discussion in 'Alienware M11x' started by ThomCroyce, Jun 10, 2012.

  1. ThomCroyce

    ThomCroyce Newbie

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    Whenever I leave my m11x r2 on for a long time, sometimes the screen goes black and won't come back on. The laptop is still on but the screen is non-responsive. I have to hard reboot to get the screen working again. Can someone help me figure out what might cause this?
     
    ThomCroyce, Jun 10, 2012
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  2. tomcannon

    tomcannon Notebook Consultant

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    On research I believe it has something to do with alienfusion. Check this thread out and hopefully it'll be the solution.

    I hope that helps. Let me know if that sorts it, Tom.
     
    tomcannon, Jun 10, 2012
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  3. Alienware-Alex_M

    Alienware-Alex_M Company Representative

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    Hi thom, maybe you just need to make sure that the switchable mode on your graphics card is enabled.

    All you need to do to check on this is:

    - reboot your system
    - as soon as you see the post screen with the alienhead press F2 to get into the system BIOS
    - go to the advance tab
    - switch the "Graphics mode" over to "Switchable"

    That should fix it.

    Click here so you can see the image of who it’s supposed to look like.

    Let me know how it goes.
     
    Alienware-Alex_M, Jun 11, 2012
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