I have bought an alienware m11x and i rarely used it. From this month ,i become to use it seriously. now i found a lot of problems .
1.Hinge making cracking sounds
2.High temperature (can even boil an egg ) =D
3.Bluetooth (sometimes appear and sometimes disappear)
4.Blue Screen Problem > .. (approximately 4 times a week)
sometimes automatically restart.
5.The rubber bud under the laptop to make it stable is not on the same level .so i use it on the table and reallly uncomfortable ...
6. Ac adapter is weird and can't use anymore.dell sent a new one ..
I didn't know alienware had a lot of problems. It is been like 3 months .
Can i return the product ??
Please give me ideas what to do ??
i am a new babie and help me out bros ..
-
call support and state your problems
return after 3 months of usage is out of question -
-
usually they will send a technician
depends on the complexity of the problem
Return Questions for M11x R1
Discussion in 'Alienware M11x' started by poundsan, Sep 11, 2010.